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Exams Support Specialist, Accessibility Services

Thompson Rivers UniversityKamloops, BC, CA
Full-time

Provides discreet and tactful service to students, faculty and staff that attend the Accessibility Services Test Centre.Works with the Exams Supervisor to schedule accommodated exams, assigns Accom... Show more

Curriculum Multimedia Developer

Thompson Rivers UniversityKamloops, BC, CA
Full-time

Designs, develops, produces and coordinates implementation of responsive cross-platform interactive instructional multimedia and learning environments for Open Learning and campus, ensuring that th... Show more

Customer Service Agent

Executive AviationKamloops, BC, CA
CA$18.40 hourly
Full-time
Quick Apply

Are you ready to take off and start a new and exciting career in the aviation industry?.If so, we want to chat with you!.In Kamloops you will be a part of an amazing team of customer service specia... Show more

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Counter Salesperson

EMCO CorporationKamloops, British Columbia, Canada
CA$45,000.00 yearly
Full-time

As a Counter Salesperson, you will provide sales support to walk-in customers who come to our Profit Centre counters.You will provide the highest level of customer service by maintaining, stocking,... Show more

Campus Store Clerk

Thompson Rivers UniversityKamloops, BC, CA
Full-time

Provides customer care including acknowledging and greeting customers, encouraging purchases through product and service recommendations to meet customers’ needs, and responding to customer request... Show more

Lab Technician - Respiratory Therapy

Thompson Rivers UniversityKamloops, BC, CA
Full-time

Provide technical assistance and oversee lab, clinic and simulation equipment, including:  preparation, implementation, software installation and configuration, routine maintenance and repair,... Show more

Digital Construction Coordinator

CO_6 Bird Construction Group LPKamloops, BC
Full-time

Digital Construction CoordinatorReporting to the Digital Construction Manager, the Digital Construction Coordinator will be responsible to oversee on-site Virtual Design and Construction (VDC)/Buil... Show more

Pharmacist - FT

SafewayKamloops, British Columbia, CA
CA$58.00–CA$61.00 hourly
Full-time

Embark on a rewarding career with Sobeys Inc.Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.Safeway grocery stores provide an excepti... Show more

Sr. Application Developer (Ingenium/COBOL)

BMOKamloops, BC, CAN
CA$75,900.00 yearly
Full-time +1

Recognizes that a developer's success lies in the understanding of core processes of the business unit and its requirements, also aligning with the architecture patterns and technology strategy.Dri... Show more

Senior Project Accountant/Financial Analyst

Dawson GroupKamloops, BC
Remote
Full-time +1

As a valued member of you will work in a permanent, full-time position of.Dawson Group embraces distributed work, providing the flexibility to work from home.Act as the primary finance partner to o... Show more

Project Field Engineer - PL#41796

Peter Lucas Project Management Inc.Kamloops, BC, CA
Full-time
Quick Apply

Peter Lucas Project Management invests in people, community, and cutting-edge technology to provide gold standard project delivery.We are currently looking for a Project Field Engineer to join our ... Show more

Red Seal Heavy Duty Service Technician Shop and Field

Pinnacle EquipmentKamloops, BC, CA
CA$35.00 hourly
Full-time
Quick Apply

Company Overview Pinnacle Equipment, formerly known as DLE (Douglas Lake Equipment), has been serving British Columbia region since 1999.With multiple locations across BC, we are dedicated to provi... Show more

Bridge Engineer

StantecKamloops, BC
CA$89,200.00 yearly
Full-time +1

A career in transportation is more than bridges, roads, and rail.As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our... Show more

Journeyman/Woman Automotive Service Technician

Downtown Tire Brake & MufflerKamloops, British Columbia, Canada
CA$35.00 hourly
Full-time
Quick Apply

We are seeking a skilled Red Seal Automotive Technician to join our team in providing exceptional vehicle repair and maintenance services.The ideal candidate will have a strong background in automo... Show more

Sales Representative - Foundation Drilling

GpacKamloops, British Columbia, Canada
CA$50.00 hourly
Full-time

Location: Alberta-based (remote/hybrid with travel).Position Type: Full-Time, Base Salary + Commission.We are seeking a dynamic and results-oriented.In this role, you will focus on developing new c... Show more

Administrative Assistant - Interior Service

Houle Electric LimitedKamloops, BC, CAN
CA$50,000.00 yearly
Full-time
Quick Apply

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

Advising Assistant, TRU Gaglardi

Thompson Rivers UniversityKamloops, BC, CA
Full-time

Acts as the first point of contact for receiving and screening student visitors, incoming calls, answering and redirecting incoming emails, providing information and directing students to appropria... Show more

Student Systems Support Specialist

Thompson Rivers UniversityKamloops, BC, CA
Full-time

Develops, implements and maintains approved fee structures according to TRU policy and builds and maintains the billing rules in the student registration system.Liaises frequently with Finance Depa... Show more

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Exams Support Specialist, Accessibility Services

Exams Support Specialist, Accessibility Services

Thompson Rivers UniversityKamloops, BC, CA
1 day ago
Job type
  • Full-time
Job description

DUTIES

& RESPONSIBILITIES

  1. Provides discreet and tactful service to students, faculty and staff that attend the Accessibility Services Test Centre.
  2. Works with the Exams Supervisor to schedule accommodated exams, assigns Accommodation Assistants, stores exam materials, and administers exams; and liaises with faculty and staff to coordinate secure and timely service delivery.
  3. Provides solutions and support for Accommodations Assistants when they invigilate exams; troubleshoots assistive technology or scheduling issues; coordinates breaks; delegates some tasks; and assists with training on the use of assistive technology and other Test Centre procedures.
  4. Receives visitors to the Centre, assesses student needs, provides exam related information, maintains relevant paperwork, and refers to the appropriate staff members or services; answers the telephone in a sensitive and confidential manner.
  5. Responds to exam related inquiries from students, staff, and faculty. Receives, sorts, and distributes mail, types correspondence, and handles and maintains Centre keys, facility requests, and external contractor or production (, printing) requirements.
  6. Maintains filing systems, compiles statistics on Centre usage and service volumes, and runs necessary reports.
  7. Provides database support that includes maintaining confidential schedules, setting up and maintaining student files, and entering exam details.
  8. Communicates important dates and deadlines to students, faculty and the TRU community.
  9. Interprets and clarifies policies and procedures.
  10. Maintains unit office supplies inventory and acts as the liaison for computer, fax, photocopy, and software maintenance and repair.
  11. Proofreads and edits Centre handouts and forms, standard email responses, web page revisions, and promotional materials.
  12. Tracks and maintains relevant expenditures to ensure financial activities are monitored.
  13. Deals with private and sensitive information, problems, and materials while maintaining confidentiality.
  14. Engages in difficult conversations in a confidential, solutions focused, and caring manner.
  15. Provides services for students that face significant and complex learning barriers.


REPORTS TO
Director, Student Access and Academic Supports

QUALIFICATIONS

EDUCATION:

  • A Bachelor’s Degree in Education, Information Technology, or a related field.


EXPERIENCE:

  • Three (3) years of related experience at a post-secondary institution working with students with disabilities, including:
    • Experience in scheduling systems and operations, or examination support
    • Experience providing technology support and using assistive technology
    • Experience using relational data base software, Microsoft Office (primarily Excel and Word), Outlook or similar e-mail communication systems


SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

  • Demonstrated ability to exercise sound judgement, resourcefulness, and sensitivity in the application of guidelines in a high stakes' environment (, a test centre)
  • Demonstrated ability to maintain a high standard of confidentiality regarding student information and records
  • Demonstrated ability to deal courteously, diplomatically, and effectively with a diverse range of students, staff, external agencies and members of the general public, including people under stress, and/or in distress
  • Demonstrated ability to communicate effectively both verbally and in writing
  • Demonstrated ability to learn new computer databases and software programs quickly
  • Knowledge and demonstrated ability in the areas information technology and assistive technology
  • Demonstrated ability to identify, prioritize, and move between different activities
  • Demonstrated ability to perform electronic word processing at 60 wpm


WORKING CONDITIONS

  • Sitting at a desk and computer
  • Standing, walking to support Centre activities
  • General office conditions
  • Frequent contact with staff, faculty and students with disabilities
  • Ability to lift up to 10 kilograms
The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.