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Intelligence analyst Jobs in Saanich, BC

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Intelligence analyst • saanich bc

Last updated: 1 day ago
  • Promoted
(Remote) Support Analyst

(Remote) Support Analyst

EquestVictoria, British Columbia, Canada
Remote
Full-time
Are you ready to dive into the dynamic world of Support Analysis? Here at Cayenta; a division of Harris, support calls are an exciting puzzle, typically falling into one of three thrilling categori...Show moreLast updated: 3 days ago
Revenue Analyst

Revenue Analyst

BC TransitVictoria, BC, CA
Full-time
We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continu...Show moreLast updated: 4 days ago
database analyst

database analyst

OOMUO STUDIO INC.Victoria, BC, CA
CA$44.00 hourly
Full-time +1
Experience : 1 year to less than 2 years.Provide advice to other informatics professionals regarding database management tools. Test data models and database management systems.Operate database manag...Show moreLast updated: 30+ days ago
  • Promoted
Data Centre Design Analyst

Data Centre Design Analyst

TranslinkGreater Vancouver, British Columbia, Canada
Job Title : Data Centre Design Analyst.A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal : ...Show moreLast updated: 25 days ago
  • Promoted
Math Analyst

Math Analyst

OutlierSaanich, British Columbia, Canada
CA$30.00–CA$50.00 hourly
Full-time
Outlier helps the world’s most innovative companies improve their AI models by providing human feedback.Are you an experienced Mathematics expert who would like to lend your expertise to train AI m...Show moreLast updated: 1 day ago
business systems analyst

business systems analyst

Canada Top Education Group IncVictoria, BC, CA
CA$43.00–CA$45.00 hourly
Full-time +1
Experience : Experience an asset.Computer and information systems security / information assurance.Business administration and management, general. Management information systems, general.Confer with c...Show moreLast updated: 30+ days ago
Sales Operations Analyst

Sales Operations Analyst

OfficeSpaceRemote, British Columbia, CA
CA$70,000.00–CA$90,000.00 yearly
Remote
Full-time
OfficeSpace is the leading platform that helps teams plan, connect, and perform in the hybrid workplace.As a performance-based, PE-backed company, we hire based on merit and a willingness to do wha...Show moreLast updated: 15 days ago
Systems Analyst

Systems Analyst

York Region District School BoardBritish Columbia, Canada
CA$42.50 hourly
Full-time
Systems Analyst (12 month CONTINUING position) Subject to internal staffing process The Greater Victoria School District provides public educational services to over 20,000 students in the Greater ...Show moreLast updated: 30+ days ago
Business Analyst

Business Analyst

Island HealthBritish Columbia, CA
CA$38.27–CA$55.01 hourly
Education, Training And Experience.A level of education, training, and experience equivalent to a Bachelor's Degree in a related discipline such as health information sciences, business administrat...Show moreLast updated: 30+ days ago
  • Promoted
Chemical Analyst

Chemical Analyst

Sixone LabsGreater Vancouver Metropolitan Area, Canada
Full-time
Sixone’s mission is to enable a world where blended plastics products can be circularly recycled back into existing supply chains instead of being sent to landfill. Sixone is a leading technology st...Show moreLast updated: 3 days ago
  • Promoted
Media Buyer / Data Analyst

Media Buyer / Data Analyst

Sunday Market Media Inc.Victoria, BC, Canada
Full-time
Data Analyst & Media Buyer – Digital Performance Campaigns.Show moreLast updated: 8 days ago
  • Promoted
Technical Analyst

Technical Analyst

Dasro Consulting Inc.Victoria, BC, Canada
Temporary
Responsibilities include but not limited to : .Responsible for assisting with data collection analysis, application mapping, work packet development documentation and scheduling of server builds and ...Show moreLast updated: 8 days ago
Business Intelligence Developer

Business Intelligence Developer

City of Victoria BCVictoria, British Columbia, Canada
CA$58.40 hourly
Business Intelligence Developer (Continuous).Information Technology Department.Victoria is a vibrant, diverse and sustainably-focused capital city, renowned as a global tourist destination which ho...Show moreLast updated: 30+ days ago
Analyst, Revenue Management Data

Analyst, Revenue Management Data

BC FerriesVictoria, CA
CA$81,100.00–CA$101,300.00 yearly
ANALYST, REVENUE MANAGEMENT DATA.We are looking for an Analyst, Revenue Management Data to join our Tariff and Revenue team. As an Analyst, you play a critical role in supporting Strategy and Planni...Show moreLast updated: 30+ days ago
ILS Analyst

ILS Analyst

ActalentVictoria, British Columbia, Canada
CA$45.00 hourly
As a Naval ILS Analyst, you will be an integral part of a complex in-service support program for the fleet of Royal Canadian Navy vessels. Your role includes preparing and supporting all supply supp...Show moreLast updated: 30+ days ago
(Remote) Support Analyst

(Remote) Support Analyst

N. Harris Computer Corporation - USAVictoria, BC, CA
Remote
Full-time
Are you ready to dive into the dynamic world of Support Analysis? Here at Cayenta; a division of Harris, support calls are an exciting puzzle, typically falling into one of three thrilling categori...Show moreLast updated: 4 days ago
Business Data Analyst

Business Data Analyst

WaterworthVictoria, BC, CA
CA$70.00–CA$85.00 hourly
Full-time
Quick Apply
Waterworth is a leading SaaS company in the utility financial planning space.We are looking for an insightful and dynamic Data Analyst to join our team. This position will focus on producing and mai...Show moreLast updated: 29 days ago
  • Promoted
Data Analyst

Data Analyst

PeroptyxVictoria, Victoria, British Columbia, Canada
CA$21.85–CA$25.30 hourly
At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications.Your research capabilities will validate and ensure that the navigation of certain routes...Show moreLast updated: 30+ days ago
Senior Consultant, Operate - Threat Intelligence Security Researcher

Senior Consultant, Operate - Threat Intelligence Security Researcher

DeloitteVictoria, BC
CA$80,000.00–CA$120,000.00 yearly
Toronto, ON; Ottawa, ON; Vancouver, BC; Victoria, BC.At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better fut...Show moreLast updated: 30+ days ago
Sr. Market Analyst

Sr. Market Analyst

Altus Group301, Home Office, BC
CA$37,950.00–CA$88,550.00 yearly
Remote
Gamme des niveaux de rémunération : .Clause de non-responsabilité : .L'échelle salariale de base représente les tranches inférieure et supérieure de la « gamme des niveaux de rémunération » du groupe...Show moreLast updated: 30+ days ago
(Remote) Support Analyst

(Remote) Support Analyst

EquestVictoria, British Columbia, Canada
3 days ago
Job type
  • Full-time
  • Remote
Job description

Are you ready to dive into the dynamic world of Support Analysis? Here at Cayenta; a division of Harris, support calls are an exciting puzzle, typically falling into one of three thrilling categories : Application issues, Environment and Database issues, and IT / Communications issues. As a Support Analyst, your focus will be on the intriguing realm of software application issues.

This is your chance to deepen your expertise in the solutions used by our ERP customers. Whether you're in Canada or the United States, we're looking for talented individuals like you to join us remotely. Embrace the challenge and become a pivotal part of our support team from wherever you are!

This remote role welcomes candidates anywhere in Canada and the US.

What your impact will be :

  • Provide timely and thorough resolution to customer issues.
  • Monitor the support call queue and take ownership or re-assign new tickets.
  • Interact with a range of internal departments (Environment Specialist, R&D, other analysts, etc.) for issue escalation.
  • Assist in the problem solving of data, architecture, and interface issues.
  • Respond quickly to customer calls and provide frequent updates so customers know their problems are being addressed.
  • Develop a deep understanding of the functional and technical features of our applications and use this knowledge to address application-related issues and questions.
  • Provide recommendations to customers and Product Management to prevent recurrence of the issue.
  • Understand the support services agreement to know when requested services are outside the support agreement terms.
  • Provide suggestions on enhancements to the product or process.

What we are looking for :

  • Experience delivering solutions, services and / or support to the financial or accounting industry is preferred.
  • Problem-solver with excellent technical and troubleshooting skills.
  • Customer Support Qualifications

  • Familiarity and experience in a Customer Support environment.
  • Excellent client communication skills. Ability to manage and shape customer expectations.
  • Ability to work on multiple initiatives and / or support tickets simultaneously.
  • Strong analytical problem-solving skills. Must be able to analyze information to make independent decisions quickly and effectively.
  • Ability to work independently, be flexible, be self-motivated, and be a team player.
  • Finance / Accounting industry experience is desired.
  • Technical Qualifications

  • Preferred software experience in applications based in at least one of the following : Java, SQL, PL / SQL, Uniface, Web technologies (Node.js, Angular, JavaScript, JSP).
  • Experience in troubleshooting APIs and / or web services preferred.
  • Knowledge of Apache Tomcat configuration and troubleshooting is preferred.
  • What we can offer :

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP / 401k matching programs
  • Lifestyle rewards
  • Remote work and more!
  • Compensation Range : 50K-75K

    About Cayenta :

    Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.

    About Harris :

    Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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