Software Integration and Network Support Specialist

Location : Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other.

In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America.

Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This position is Hybrid Ottawa .

Position Summary

Thales is looking for a Software Integration and Network Support Specialist. The successful candidate will be responsible for designing, installing & maintaining various networks and environments in the integration lab and provide direct 1st and 2nd line support to various projects.

Key Areas of Responsibility

Support developer requests and any R&D projects as applicable; Perform installation and integration of new applications;

Provide end-user support for application level requests for various projects.

• Ensure the integration lab support team lead, development leads are made aware of all issues, risks and concerns in a timely manner;
• Implement methodologies to integrate various software components including commercial software to produce a stable baseline upon which, all other software can be placed for repeatable testing;

Implementation and execution of system performance test cases

Managing Active Directory environments; Managing data storage, disaster recovery; Managing and maintaining network devices such as firewalls, routers and switches;

Ensure adequate antivirus protection is maintained

Identify and recommend improvements regarding Compute / Storage and Network resource; Produce supporting documentation as required such as network design, installation support document, etc;

As applicable, analyze, investigate, document and report on information security issues.

Minimum Requirements

• Minimum of 3-5 years of previous IS / IT experience; Excellent knowledge of Active Directory, MS Office Suites, Group policy management, ESXi configuration, TCP / IP protocols.
• Bachelor’s degree or college diploma in Computer Science, Computer Tech or related discipline from a recognized university / college.
• Experience as Windows server admin, SharePoint system admin; Experience using and troubler shooting latest Windows and Linux Server / client versions;

Very good understanding of IS / IT infrastructure (networking, security, hardware, etc.); Experience using VCenter to create various environments (storage, cpu, network)

Knowledge of various scripting languages (PowerShell, Python, PHP, Batch); Familiar with Azure

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following :

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

Say HI and learn more about working at Thales click here.

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process.

Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview.

We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and / or the US Export Administration Regulations (EAR).

All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.