Position Summary :
The Director of Mortgage Products is a player-coach, instrumental in building and evolution of our Mortgage portfolio at Haventree Bank.
The ideal candidate will possess a background of thought leadership in Mortgage products and product management, with a proven track record of leveraging data-driven insights to identify opportunities for portfolio growth, client and broker engagement and increasing operational efficiency.
This role requires a blend of product expertise, strategic vision and systems knowledge to drive the development and management of our mortgage lending products
Major Duties & Responsibilities :
Product Strategy & Development
- Develop and implement a comprehensive product strategy for our mortgage lending portfolio
- Conduct market and competitor research to identify trends and opportunities
- Ensure alignment of product offerings with the bank's strategic objectives
Product Development and Innovation
- Oversee the implementation and validation of mortgage lending systems (Loan Origination System, Loan Management System)
- Lead the end-to-end product lifecycle from concept to launch, including ideation, development, testing, and iteration
- Leverage technology to create an integrated, seamless, and efficient digital mortgage experience that differentiates our offerings in the market
- Collaborate with engineering, design, and data teams to build innovative mortgage products that enhance user experience and operational efficiency
- Ensure product compliance with applicable regulations
- Provide specialist product support to internal teams and external partners
Performance Management
- Monitor and analyze product performance, profitability, and key performance drivers
- Develop and manage marketing strategies and product launch plans
- Report on product performance to senior management and stakeholders
- Define and monitor key performance indicators (KPIs) to assess product success and make data-driven decisions
- Continuously gather and analyze user feedback to improve product features and user experience.
Team Leadership and Development
- Build and grow a high-performing product team through hiring, onboarding, coaching, and mentoring; foster a collaborative and innovative culture within the team, encouraging the submission of ideas and regular product roadmap review
- Lead and mentor a team of product managers and other relevant staff
- Provide training on product features and enhancements to relevant stakeholders
Stakeholder Management
- Work closely with internal teams (e.g., compliance, operations, legal, sales, marketing) to ensure successful portfolio growth and product development initiatives
- Engage with external partners and vendors to integrate cutting-edge technologies and solutions into our mortgage products
Qualifications & Experience
Degrees, Diplomas & Certifications :
Bachelor's degree in business, Finance, or related field; MBA and / or advanced degree preferred
Years and Range of Experience Required to Perform the Job :
- Minimum of 8 years in product management, with at least 5 years in a leadership role within the mortgage or fintech industry
- Strong technical understanding of mortgage lending systems and processes
- In-depth understanding of mortgage products, digital lending solutions, and regulatory requirements
- Proven track record of developing and launching successful financial products
- Excellent analytical, strategic thinking, and problem-solving skills
- Strong leadership and team management abilities
- Proficiency in using product management tools and familiarity with mortgage platforms and integrations
- Excellent analytical and strategic thinking abilities, with a focus on data-driven decision-making
- Exceptional verbal and written communication skills, with the ability to present complex ideas clearly and persuasively
- Client-first obsession, dedication and a "get it done" attitude
- Able to think laterally and find innovative solutions to support strategy.
- Able to influence and collaborate with partners with diverse points of view and build consensus as well as to establish credibility and rapport with a broad set of partners quickly.
- Strong interpersonal abilities, excellent teammate, self-directed and resourceful, with the ability to work in a fast-paced environment
While we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted.
Haventree Bank is committed to providing accommodation when needed. If you require an accommodation, we will work with you to meet your needs.
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