Director, Mortgage Products
Position Summary :
The Director of Mortgage Products is a player-coach, instrumental in building and evolution of our Mortgage portfolio at Haventree Bank.
The ideal candidate will possess a background of thought leadership in Mortgage products and product management, with a proven track record of leveraging data-driven insights to identify opportunities for portfolio growth, client and broker engagement and increasing operational efficiency.
This role requires a blend of product expertise, strategic vision and systems knowledge to drive the development and management of our mortgage lending products
Major Duties & Responsibilities :
Product Strategy & Development
- Develop and implement a comprehensive product strategy for our mortgage lending portfolio
- Conduct market and competitor research to identify trends and opportunities
- Ensure alignment of product offerings with the bank's strategic objectives
Product Development and Innovation
- Oversee the implementation and validation of mortgage lending systems (Loan Origination System, Loan Management System)
- Lead the end-to-end product lifecycle from concept to launch, including ideation, development, testing, and iteration
- Leverage technology to create an integrated, seamless, and efficient digital mortgage experience that differentiates our offerings in the market
- Collaborate with engineering, design, and data teams to build innovative mortgage products that enhance user experience and operational efficiency
- Ensure product compliance with applicable regulations
- Provide specialist product support to internal teams and external partners
Performance Management
- Monitor and analyze product performance, profitability, and key performance drivers
- Develop and manage marketing strategies and product launch plans
- Report on product performance to senior management and stakeholders
- Define and monitor key performance indicators (KPIs) to assess product success and make data-driven decisions
- Continuously gather and analyze user feedback to improve product features and user experience.
Team Leadership and Development
- Build and grow a high-performing product team through hiring, onboarding, coaching, and mentoring; foster a collaborative and innovative culture within the team, encouraging the submission of ideas and regular product roadmap review
- Lead and mentor a team of product managers and other relevant staff
- Provide training on product features and enhancements to relevant stakeholders
Stakeholder Management
- Work closely with internal teams (e.g., compliance, operations, legal, sales, marketing) to ensure successful portfolio growth and product development initiatives
- Engage with external partners and vendors to integrate cutting-edge technologies and solutions into our mortgage products
Qualifications & Experience
Degrees, Diplomas & Certifications :
Bachelor's degree in business, Finance, or related field; MBA and / or advanced degree preferred
Years and Range of Experience Required to Perform the Job :
- Minimum of 8 years in product management, with at least 5 years in a leadership role within the mortgage or fintech industry
- Strong technical understanding of mortgage lending systems and processes
- In-depth understanding of mortgage products, digital lending solutions, and regulatory requirements
- Proven track record of developing and launching successful financial products
- Excellent analytical, strategic thinking, and problem-solving skills
- Strong leadership and team management abilities
- Proficiency in using product management tools and familiarity with mortgage platforms and integrations
- Excellent analytical and strategic thinking abilities, with a focus on data-driven decision-making
- Exceptional verbal and written communication skills, with the ability to present complex ideas clearly and persuasively
- Client-first obsession, dedication and a "get it done" attitude
- Able to think laterally and find innovative solutions to support strategy.
- Able to influence and collaborate with partners with diverse points of view and build consensus as well as to establish credibility and rapport with a broad set of partners quickly.
- Strong interpersonal abilities, excellent teammate, self-directed and resourceful, with the ability to work in a fast-paced environment
While we thank everyone for their interest in Haventree Bank, please note that only candidates selected for an interview will be contacted.
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