Sr. Analyst, Vendor Management

Why you’ll love working here :

high-performance, people-focused culture

our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security

competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, and newly extended maternity / parental leave top of 26 weeks)

optional post-retirement health and dental benefits subsidized at 50%

yoga classes, meditation workshops, nutritional consultations, and wellness seminars

access to an annual wellness reimbursement program for health and wellness-related expenses for permanent and temporary employees

the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Job Summary :

Third-party technology is critical to the operational delivery of HOOPP’s pension promise. Ensuring that these technology services are successfully delivered requires expert management.

This role will be responsible for leading this management capability by enabling HOOPP’s IT leaders to get the most out of their IT services.

What you will do :

The Sr. Analyst, Vendor Management role will manage critical vendor relations to ensure third-party services are aligned with HOOPP’s strategic business goals.

They are expected to understand, maintain and manage all third-party contracted obligations by ensuring SLAs are met and any issues identified are escalated to mitigate risk.

Manage critical vendor relationships and foster lasting partnerships on behalf of IT

Facilitate / Coordinate vendor operations review, quarterly business reviews and executive touch points on established cadence or as per contract obligations.

Track vendor meeting actions to ensure all deliverables are completed in a timely manner.

Lead high-value procurement engagements with critical technology partners

Perform vendor risk assessments for new vendors, and responsible for informing key stakeholders of any risk associated with the review, allowing for appropriate decision to be made on vendor selection / engagement.

Ensures annual risk reviews are conducted for critical vendors identified.

Lead IT stakeholders to ensure service value, compliance and continuous improvement of critical vendor services.

Analyzing vendor options, contracts and licenses to recommend maximum value for HOOPP

What you bring :

5+ years of experience in IT vendor management or technology licensing for a financial institution or technology firm

Diploma or Bachelor’s Degree

Experienced liaising with different lines of business and IT (at all levels, including executives)

Highly skilled in relationship management, written and verbal communication

Knowledgeable on key enterprise technology services Microsoft, Amazon, Oracle, SAP, CISCO)

Strong understanding of current technology landscape. Including cloud, software and key industry trends and standards

Knowledgeable in common IT product licensing and compliance management