Customer service advisor Jobs in Toronto, ON
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Customer service advisor • toronto on
Last updated: 2 days ago
At the Coca-Cola Company we believe the consumers are the center of our business and we’ve created a platform that enables us to engage directly with them.
Our next generation listening, and publish...Show moreLast updated: 30+ days ago
About Us For over 70 years, we’ve been helping middle-class families protect their financial futures through tailored solutions.
In 2024, client demand increased by 40%, creating an exciting o...Show moreLast updated: 28 days ago
Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance w...Show moreLast updated: 2 days ago
Altis is working with a major player in the insurance industry.Payment Management, you will be responsible for engaging with customers who have missed payments, require payment arrangements, or are...Show moreLast updated: 30+ days ago
We believe our success stems from the collective strength of our talented team.With an unwavering focus on excellence and a passion for exceeding expectations, we deliver unparalleled quality in ev...Show moreLast updated: 26 days ago
Do you thrive in fast-paced environments and love helping people? We're seeking enthusiastic and empathetic individuals to join our growing team.
As a Customer Service Representative, you'll be the ...Show moreLast updated: 30+ days ago
We are passionate about creating meaningful customer experiences and building lasting relationships.Our success is fueled by an unwavering focus on customer interactions and delivering exceptional ...Show moreLast updated: 7 days ago
Service advisor or front desk receptionist with automotive knowledge.Needs to be organized, have good customer service, and have sales skills.
Family business with 3 locations.After successfull...Show moreLast updated: 6 days ago
Consistently offer professional, friendly, and engaging service.Ensuring customers receive the highest attention prior, during and after their service visit.
Advise customers on the care of their ca...Show moreLast updated: 30+ days ago
Spade is looking for a customer service representative for AIL.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge...Show moreLast updated: 30+ days ago
Reporting to : Store Manager, Vaughan.Location : Toronto, ON (Scarborough Town Centre).Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies.Lee Va...Show moreLast updated: 30+ days ago
Ace Management Group is looking for a Customer Service Assistant to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry.As th...Show moreLast updated: 30+ days ago
Position Summary : We are looking for a dedicated Remote Customer Success Advisor to join our team.In this role, you will ensure customer satisfaction, provide exceptional service, and help customer...Show moreLast updated: 30+ days ago
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts.
The focus of this vital role is to manage the relationship with the clien...Show moreLast updated: 30+ days ago
Advise customers on the care of their cars and the value of maintaining their vehicles.Handling customer’s inquiries and concerns.
Follow up with the progress of each repair order during the day.Con...Show moreLast updated: 30+ days ago
Novalink Marketing INC is a dynamic and rapidly growing company specializing in innovative marketing solutions.We are dedicated to delivering high-quality services and exceptional customer satisfac...Show moreLast updated: 5 days ago
Would you like to be a part of one of the country's premier luxury car dealerships? Are you looking for an opportunity to be appreciated and involved in your career? Would you like to work in a dyn...Show moreLast updated: 2 days ago
WANT TOWORK for one of Canada’s Best Managed Companies?.DilawriGroup is now actively searching for a .Want to work in an ever-changing market .
Enjoy working in a fast-paced environment where adapti...Show moreLast updated: 30+ days ago
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and / or ye...Show moreLast updated: 30+ days ago
Advisor, Customer Service Team
Coca ColaToronto,ON,CanadaCA$68,900.00–CA$85,500.00 yearly
Full-time
Customer Success Advisor
AO Globe Life - Shannon FraserToronto, ON, CAFull-time
Quick Apply
- Promoted
Bilingual customer service representative
Randstad CanadaToronto, Ontario, CAPermanent
Quick Apply
Customer Care Advisor
StafflinkNorth York, ONCA$50,000.00–CA$57,000.00 yearly
Customer Service Assistant
EverBurn ManagementEtobicoke, ON, CAQuick Apply
Customer Service Representative
AO Globe Life - Kiranjot KaurToronto, ON, CAFull-time
Quick Apply
Customer Service Representative
6ix ManagementScarborough, ON, CAQuick Apply
- Promoted
Auto Service Advisor
AutoBrozToronto, ON, CanadaFull-time
Service Advisor
City Buick Chevrolet Cadillac GMCNorth YorkCA$21.50 hourly
Full-time
- Promoted
Entry Level Customer Service
Spade RecruitingOntario, CanadaCA$55,000.00 yearly
Full-time
Quick Apply
Customer Advisor I
Lee ValleyScaborough, ON, CACA$19.36 hourly
Temporary
Customer Service Assistant
Ace Management GroupScarborough, ON, CAQuick Apply
Remote Customer Success Advisor
Globe Life - Kekoa JacobsToronto, ON, CARemote
Quick Apply
Customer Service Representative
Interview HuntersToronto, ON, CAQuick Apply
Service Advisor
AWIN Group of DealershipsVolvo Cars Toronto, Toronto, ON, CA Service Advisor to join our amazing team!.The Service Advisor sells and schedules needed service work in the service department.
The position deals with the customer needs relating to the service or...Show moreLast updated: 30+ days ago
Service Advisor
Volkswagen MidTown TorontoTorontoCA$18.00–CA$20.00 hourly
Full-time
- Promoted
Customer Service Representative
Novalink MarketingToronto, ON, CanadaFull-time
Service Advisor
BMW TorontoToronto, ON, CAFull-time
Service Advisor
Queensway AudiEtobicoke, ONFull-time
Service Advisor
MidasM6C 1A9, TORONTO, ONCA$50,000.00–CA$70,000.00 yearly
Advisor, Customer Service Team
Coca ColaToronto,ON,Canada30+ days ago
Salary
CA$68,900.00–CA$85,500.00 yearly
Job type
- Full-time
Job descriptionAssociates Degree or Bachelor’s Degree in Business or related field 2+ years customer service or contact center experience with great communication and people skills 2+ years’ experience utilizing Microsoft Office CRM(Customer Relationship Management Software)experience preferred, but not required – (We use SAP P08 & P40 and Salesforce) Ability to accurately input data, write routine reports and correspondence. Maintain a high-level of customer service expected by our internal and external customers. Proactive goal-oriented approach to decision making. Proven Team Player who can effectively work with all levels of a global matrixed organization - Ability to adapt to changing demands and conditions. Flexibility to manage multiple projects / initiatives simultaneously and execute to completion. Iconic & Innovative Brands : Our portfolio represents over250 productswith some of the most popular brandsin the world,including Coca-Cola, Simply,Fairlife& Topo Chico. Expansive & Diverse Customers : We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.
Description
Summary :
At the Coca-Cola Company we believe the consumers are the center of our business and we’ve created a platform that enables us to engage directly with them. Our next generation listening, and publishing capabilities are at the heart of this transformation and we’ve built dedicated global leadership to ensure end-to-end social listening across all markets. In this role you’ll provide service and support to our customer base and resolve escalated consumer quality complaints. We’re looking for a candidate with a high degree of time management, self-motivation, judgment and critical thinking, attention to detail and negotiation skills.
What You’ll Do for Us
- Act as a company ambassador through accurately diagnosing service issues to deliver high quality service via multiple customer contact channels.
- Research and resolve issues for consumers, business partners and Company associatestoexpedite resolution of complaints using a variety of information systems.
- Contact consumerstoprovide follow upon escalated quality related complaints and acquire necessary details to resolve the issue.
- Provide equipment service and general customer support through successful resolution.
- Accurately capture the voice of our customers to drive first call resolution across functions.
- Utilize effective communication skills to ensure customer expectations are successfully achieved with all internal / external stakeholders.
- Actively listen to customer inquiries and apply job knowledge to accurately complete the necessary request to ensure customer satisfaction.
- Research account call history and use applicable resources / tools to problem-solve and make appropriate decisions to meet customer’s needs and resolve issues.
- Escalate customer issues within established guidelines to ensure timely resolution.
- Understands performance metrics and apply knowledge to improve quality and capabilities to meet and / or exceed goals. Ensure new / revised processes are understood and immediately applied to customer interactions.
- Access multiple system applications simultaneously to effectively service customers. Actively participate and contribute in engagement and team building activities.
- Assist with projects per business needs.
- Recognize opportunities to reduce further escalation to the media, legal entitiesorsenior level companyexecutives by leveraging advanced consumer engagement practices.
Qualifications & Requirements
What We Can Do For You
Skills :
Computer Literacy, Customer Relationship Management (CRM), Customer Service, Detail-Oriented, Microsoft Office, Oral Communications, Recordkeeping, Relationship Building, Technical Support, Troubleshooting
Pay Range : 68,900 - $85,500