Doorman Jobs in Toronto, ON

Job Description

We’re seeking a professional and personable Door Person to join a prestigious residential property in Toronto. As the first point of contact for residents and visitors, this role is essential in creating a warm, secure, and welcoming environment. You will be responsible for greeting residents and guests, managing building access, and assisting with deliveries, all while ensuring a high standard of service and safety.

If you have a strong background in hospitality, residential services, or customer care and thrive on delivering exceptional experiences, we’d love to hear from you!

Key Responsibilities

• Greet residents, guests, and service providers with a polished and friendly approach.

• Oversee building entry points to ensure proper access control and visitor sign-in procedures.

• Assist residents with carrying luggage, groceries, and other personal items (up to 50 lbs).

• Handle and log deliveries, packages, and Uber Eats or similar food orders promptly.

• Provide quick and efficient assistance with resident requests, ensuring complete satisfaction.

• Coordinate delivery services, ensuring packages and trades are directed appropriately.

• Maintain a secure environment by monitoring access and reporting any irregularities.

• Provide assistance with resident requests and ensure follow-up for complete satisfaction.

• Share knowledge of local services, amenities, and community events to enhance the resident experience.

• Assist with amenity coordination, logging deliveries, and updating shift records accurately.

• Conduct regular property checks, reporting maintenance issues to the appropriate team.

What We’re Looking For

• Experience: 1–2 years as a Door Person, Bell Person, or in a similar hospitality or luxury residential role.

• Skills & Attributes:

  Exceptional interpersonal and communication skills.

  Ability to maintain professionalism and discretion at all times.

  Strong organizational skills with the flexibility to manage multiple priorities.

• Other Requirements:

  Basic knowledge of building security and access systems.

  Ability to lift up to 50 lbs and stand/walk for extended periods.

  Flexible availability for evenings, weekends, and holidays.

  Criminal background check and First Aid/CPR certification (or willingness to obtain).