Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible.
If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to apply for the position of Operations Coordinator.
Join their team and play a vital role in maintaining financial integrity within their organization's inventory management processes.
Hours : Monday to Friday Hybrid position - Flexible work schedule to do virtual meetings with different regions of the world.
Salary : 22$ to 26,5$ per hour, according to experience
Localization : Saint-Laurent, QC Parking on site
Duties and Responsibilities :
- Assist with Inventory Control help desk issues to resolve identified inventory issues and discrepancies.
- Process all orders to send to the distribution facility
- Verify inventory availabilities
- Deal with logistics : routing orders via EDI or Retailer portals
- Pro-actively open-order files by account indicating current routing issues & actions / EDC dates
- Weekly review of results with Sales teams
- Actively work to achieve on-time delivery metrics (OTIF)
- Escalate issues and identify solutions
- Research compliance related deductions / errors and participate in cross-functional efforts to implement corrective actions
- Assist in the review and research of all disputes rejected claims to determine next steps
Attributes and Skills :
- Detail oriented, analytical, and highly organized with proven ability to work quickly and deliver accurate and actionable information.
- Strong attention to detail and accuracy
- Ability to work autonomously
- Excel skills - intermediate level
- Strong problem solving and analytical skills
- Ability to work well under pressure in a fast-paced environment
- Well organized and able to multi-task
- Strong communication skills
- Ability to work well within a team environment
- Focused on the outcome for the team and company
Education and Experience :
- Bachelor’s degree, preferably in Commerce or a related field (or equivalent experience)
- Fluently bilingual English and French
- 2+ years of experience in a customer service or account management role
- 2+ Years of experience with Retail Majors in a B2B capacity
- As this position requires frequent interactions with international partners, the English language will be used daily at an advanced level.
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