Operations Coordinator

Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible.

If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to apply for the position of Operations Coordinator.

Join their team and play a vital role in maintaining financial integrity within their organization's inventory management processes.

Hours : Monday to Friday Hybrid position - Flexible work schedule to do virtual meetings with different regions of the world.

Salary : 22$ to 26,5$ per hour, according to experience

Localization : Saint-Laurent, QC Parking on site

Duties and Responsibilities :

• Assist with Inventory Control help desk issues to resolve identified inventory issues and discrepancies.
• Process all orders to send to the distribution facility
• Verify inventory availabilities
• Deal with logistics : routing orders via EDI or Retailer portals
• Pro-actively open-order files by account indicating current routing issues & actions / EDC dates
• Weekly review of results with Sales teams
• Actively work to achieve on-time delivery metrics (OTIF)
• Escalate issues and identify solutions
• Research compliance related deductions / errors and participate in cross-functional efforts to implement corrective actions
• Assist in the review and research of all disputes rejected claims to determine next steps

Attributes and Skills :

• Detail oriented, analytical, and highly organized with proven ability to work quickly and deliver accurate and actionable information.
• Strong attention to detail and accuracy
• Ability to work autonomously
• Excel skills - intermediate level
• Strong problem solving and analytical skills
• Ability to work well under pressure in a fast-paced environment
• Well organized and able to multi-task
• Strong communication skills
• Ability to work well within a team environment
• Focused on the outcome for the team and company

Education and Experience :

• Bachelor’s degree, preferably in Commerce or a related field (or equivalent experience)
• Fluently bilingual English and French
• 2+ years of experience in a customer service or account management role
• 2+ Years of experience with Retail Majors in a B2B capacity
• As this position requires frequent interactions with international partners, the English language will be used daily at an advanced level.
Il y a 16 jours