Responsibilities include but are not limited to : Responsibilities include but are not limited to :
- Maintains responsibility for the day-to-day supervision of assigned Environmental Services staff, as well as participating in operational, financial, quality and risk management planning
- Facilitates the development of departmental objectives, goals, policies and procedures
- Manages and resolves complaints, risk issues and concerns from stakeholders
- Manages Human Resources related matters including recruitment, selection, and staff supervision
- Manages performance including coaching and counselingunionized staff
- Ensures a seamless system is in place for the safe delivery of patient care services to meet or exceed PIDAC standards
- Ensures assigned staff complies with hand hygiene, and infection control guidelines in all work activities
- Recognizes, responds to and reports patient / client safety events (i.e. sentinel events, incidents, near misses, good catches, client risks etc.
in accordance with established practice; ensures compliance and appropriate utilization of the Safety Event Reporting System ( SERS’).
Qualifications include but are not limited to :
- College diploma is an Asset.
- Ontario Hospital Association’s Environmental Services Leadership Certificate Level 1 and 2 courses or Executive Housekeeper diploma completed or in process
- Five (5) years previous experience in a culturally diverse unionized environment.
- Previous experience in a large health care (hospital or long-term care) or hospitality (hotel) facility is preferred.
- Demonstrates ability to facilitate a supportive, collaborative working relationship between Environmental Services staff and with customers.
- Demonstrates ability to facilitate change and be flexible when required.
- Ability to model effective conflict resolution and strong problem solving skills.
- Excellent prioritization, organizational and leadership skills.
- Knowledge of applicable Collective Agreements, including Scheduling and Shift Assignment.
- Knowledge of relevant legislation and regulations.
Additional Benefits :
- Vacation Entitlement
- Opportunity to enroll in Extended Health and Dental
- Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
- Access to 24 / 7 Employee Assistance Program
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