Environmental Operations Partner (Housekeeping & Laundry Services)

We are Sienna Senior Living, a publicly traded company (TSX : SIA) and one of Canada’s leading owners and operators of seniors’ residences.

We offer care, support, services and housing in Retirement and Long Term Care to seniors / residents and their families.

And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

What Sienna Offers : We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work.

And we offer a number of programs and benefits that support team members’ financial, personal and professional needs :

• Competitive compensation and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs
• Regional Partner Level Position this role requires the successful candidate to have access to a reliable vehicle and valid G license as travel to our LTC sites will be required ( Travel Mileage Reimbursement Applies )

What You’ll Be Doing :

Reporting into Director, Culinary & Environmental Services, this position provides support to, and oversight of, all long-term care homes : housekeeping, laundry services, and preventative maintenance processes in non-building systems.

This includes ensuring the efficient and effective organization of Housekeeping and Laundry in assigned Sienna Living Long Term Care Communities and Managed Homes, based on best and leading practices.

The Environmental Operations Partner will ensure that all practices are in keeping with relevant legislation and standards and associated regulatory bodies.

• Identifies areas of risk related to environmental services, actively collaborating with the home to develop plans to mitigate and minimize risk, while also addressing and resolving compliance concerns to ensure adherence to relevant regulations and standards
• Participates in the recruitment process to ensure highly skilled and effective selection, onboarding, orientation, and evaluation of new managers.
• Organizes and leads networking, meetings, and communications with Directors of Environmental Services.
• Provides input on and monitors all, housekeeping and laundry costs in preparation of operating budgets for each home including staffing complement and supplies.
• Responsible to provide support to the homes to manage and implement pest control prevention and management strategies
• Oversee procurement processes for housekeeping and laundry supplies and equipment, ensuring cost-effectiveness to maintain operational efficiency
• Provides recommendations and input on costing for all capital equipment
• Reviews financial statements of assigned homes and assists managers to achieve financial targets.
• Work in collaboration with Clinical Services team to implement and enforce IPAC protocols within the housekeeping and laundry department Conduct annual review of departmental policies and procedures to ensure alignment with organizational goals, regulatory standards, and industry best practices.
• Collaborates with members of the Clinical Services, Culinary & Building Services Partners
• Provides leadership and direction to the Director of Environmental Services’ in employing the strategic and operating plan
• Work in accordance with the Company’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.

What you need to know :

• 5 years of related long-term care experience is an asset with certificate in Environmental Management or equivalent and experience in the management of housekeeping and laundry services
• Member of Canadian Healthcare Housekeeping Association (CHHA)
• Professional Healthcare Housekeeper Certification an asset
• Knowledge of evidence-based practices and prevailing best practices related to housekeeping, laundry
• IPAC Knowledge and Certification - Strong understanding of infection prevention and control principles, including transmission-based precautions and disinfection techniques.
• Familiarity with IPAC guidelines and best practices established by Public Health Ontario, the Ontario Ministry of Health, the BC Centre for Disease Control, and the British Columbia Ministry of Health.
• Experience in coaching / mentoring staff : frontline and management and providing education to an interdisciplinary team.
• Must have effective verbal and written English communication skills.
• Possess excellent communications and presentation skills, with the ability to represent the organization to external stakeholders
• Travel Required- Averaging four (4) days per week, to fulfill job requirements and meet organizational objectives effectively
• Excellent working knowledge of computer word-processing software, excel, and outlook

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.