Warehouse Customer Service Representative
Our client is looking for a Customer Service Representative to join their team in MississaugaYou MUST have a minimum of 5 years of previous Customer Service work experience to be considered for this positionPay : $23.
85 / hour Shift : 8 : 30am-5 : 00pm Monday-FridayResponsibilities : - Managing customer inquiries- Booking appointments- Managing customer profiles- Processing orders - manual entry and EDI management- Arranging carriers for customer pick-ups- Building truck loads for shipping - consolidating / managing freight- Problem solving to achieve customer satisfaction- Investigating complaints and providing solutions- Producing / managing documentation and reports- Arranging / tracking courier shipments- Inventory validation, inbound reception, and customer communication- OSD investigation / resolutions / follow-up- Other duties as requiredQualifications : - Minimum 5 years' experience in a Customer Service role - Experience within the Warehouse / Distribution industry is a strong asset- Post secondary diploma- Strong computer skills (specifically MS office : Excel and Outlook) - Superior communication skills (written and verbal)- Excellent administrative and data entry skills- High attention to detail- Excellent organization and planning skills- Able to work in a fast-paced environment- Able to work full-time - Knowledge of operational systems such as WMS asset- Knowledge of AIB or other food grade compliancesApply today for a great Customer Service job opportunity!By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application.
Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.