Customer success manager • mississauga on
Vice President of Customer Success & Support About the Company Innovative legal tech company Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 201-500 Funding $26-$50 m... Show more
Our team is looking for a Customer Service Representative to help perform a variety of tasks within our insurance offices.They will be helping by answering calls/ emails, greeting customers and man... Show more
If you’re looking for more, you’ve come to the right place.From the moment we opened our doors in 1981, we knew we wanted to be different.The people who work here are special, and that’s what makes... Show more
See what you can do with Prophix.At Prophix, we’re building the platform that helps finance teams stop managing spreadsheets and start driving strategy.Prophix One™ brings planning, reporting, cons... Show more
This posting is for an existing vacancy.PSI Engineering manufactures and integrates automated pack and sortation systems for high volume warehouse and distribution centers who serve the business to... Show more
A champion and advocate for MLF and customer(s).Responsible for developing and strengthening customer relationships, managing and growing both MLF and customer’s business, and bringing category man... Show more
Our state-of-the-art contact center is the heartbeat of .Join one of the country’s fastest-growing companies and be part of something extraordinary.At goeasy, our people and cul... Show more
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.At Liberty, we hire passionate people who care about doing the... Show more
This is for 1 existing vacancy.Tayco is looking for an enthusiastic and passionate individual to join our growing and dynamic Customer Experience team.Tayco is a modern office furniture manufacture... Show more
Are you a results-driven professional with a passion for optimizing vendor relationships and enhancing customer success? At Randstad Professional, we are seeking a dynamic Customer Engagement Manag... Show more
Senior Customer Partnership Manager.Royal Windsor Dr, Mississauga ON L5J 1K8.The Senior Customer Partnership Manager will use sales data, customer research, market data, and industry information to... Show more
Are you a passionate and personable professional with a natural ability to communicate, connect and help others? This is your opportunity to join a dynamic and collaborative team where your work di... Show more
Customer Service representative - Desjardins Agent Team Member.A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer ... Show more
The Supervisor, Customer Care plays a critical leadership role in delivering exceptional guest experiences within a fast-paced airport environment.This position is responsible for overseeing frontl... Show more
What You'll Do You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts, ensuring prompt and efficient resolution.You will act as a liais... Show more
We are hiring a customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalate complaints across a number of communi... Show more
Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more
Customer Service Manager .We are seeking an experienced Manager to lead our customer service and order entry team.This role is essential in ensuring that our customers receive exceptional serv... Show more
Be part of what makes us different.You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking it... Show more
Experience: 2 years to less than 3 years.Direct and control daily operations.Plan and organize daily operations.Manage staff and assign duties.Study market research and trends to determine consumer... Show more
Vice President of Customer Success & Support About the Company Innovative legal tech company Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 201-500 Funding $26-$50 million Categories - Harley Davidson - Makes and Models - About the Role The Company is seeking a VP of Customer Success and Support to join their team. This role is pivotal in ensuring that all customers, from solo practitioners to enterprise legal teams, derive exceptional value from the company's services. The successful candidate will be responsible for defining and owning the global strategy for customer success and support, including team structure, processes, and key outcomes such as customer satisfaction, retention, and product adoption. They will also be tasked with building and leading a high-performing global team, designing scalable onboarding and adoption playbooks, and partnering with various internal teams to influence the product roadmap and enhance the overall customer experience. Applicants for the VP of Customer Success and Support role at the company should have a minimum of 10 years' experience in customer success and/or support, with a strong background in B2B SaaS. The ideal candidate will have a proven track record of building and scaling global customer success and support organizations, as well as a deep understanding of customer success metrics and tools. Experience in legal tech or a related industry is a plus. The role requires a leader with strong executive presence, the ability to operate with high autonomy, and a data-driven approach to decision-making. The VP will also be expected to instill a customer-obsessed culture and represent the voice of the customer at the leadership level. Hiring Manager Title COO Functions - Account Management/Optimization
