Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Bilingual Service Advisor, Car & Light Duty Maintenance to join Element Fleet Management.   As the largest pure-play fleet manager in the world, we provide unmatched products, services, and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!

Are you :

• Knowledgeable in and have previous hands-on mechanical experience with cars and / or light duty trucks? Medium & Heavy truck knowledge is an asset.
• Driven by providing an extraordinary customer experience?

As the Service Advisor , you will work from home in an inbound / outbound call center environment, providing exceptional customer support to clients, drivers & suppliers who communicate with the contact centre through either phone, email or Maintenance Platform software.   You will use your experience to review requests from automotive repair shops and approve or decline repairs based on the client’s Policies.

This position works Monday – Friday, full-time (37.5 hours / week). The hours of this team are between 7 : 00 am – 6 : 00 pm ET. We provide all computer equipment needed to perform your job from home.

A Day in the Life

Requirements

Telecommunicating Requirements

What’s in it for You

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal / Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to or call (800) 665-9744.