Technical writer Jobs in Calgary, AB

WHAT YOU’LL DO:

As a trusted customer-facing expert, you will be a key contributor to CoolIT’s continued and aggressive growth in the data center liquid cooling industry, supporting the company’s acquisition of new customers and NPI programs.

RESPONSIBILITIES:

• Drive growth across all datacenter liquid cooling markets, including hyperscale, colocation, and server OEM/ODMs.
• Secure new product introduction (NPI) opportunities by showcasing deep product knowledge through compelling technical reports and presentations, including 3D CAD renders and simulations.
• Guide customers through early-stage product planning, providing clear direction even in uncertain situations while balancing technical and commercial risks.
• Build strong relationships with customers, becoming their go-to resource for liquid-cooling program planning.
• Help expand adoption across our product portfolio, including CDUs, rack manifolds, cold plate loops, and software solutions.
• Stay up to date on liquid cooling industry codes, standards, and trends.
• Provide feedback to internal product team on market and feature requirements.
• Represent CoolIT as a liquid cooling expert in key industry groups such as Open19, OCP, and ASHRAE TC9.9.
• 20% or more international travel.

WHO YOU ARE:

Basic Qualifications:

• Bachelor’s degree in engineering.
• 5+ years experience in mechanical engineering, electrical engineering, applications engineering, technical sales, or product development.

Preferred Qualifications:

• 5+ years experience in HVAC or data center thermal technologies.

Skills:

• Passionate about new technologies.
• A self-motivated individual with a thirst for knowledge that moves fast.
• Ability to communicate complex technical concepts in clear and concise manner.
• Enjoys and contributes to a collaborative culture where nothing is impossible.
• Believes in being an ethical and good person, always.

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days, and paid company-wide shutdown during the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your day – in a casual yet professional environment.
• Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.
• Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate in advance, however, only those selected for an interview will be contacted. Successful candidates for this position will be required to undergo background checks including criminal records check and education.

About CoolIT, An Ecolab Company

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.