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Technical editor Jobs in Brampton, ON

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Technical editor • brampton on

Last updated: 6 hours ago
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Technical Support Representative - Hybrid

Technical Support Representative - Hybrid

Canon CanadaBrampton, Peel Region, CA
Full-time
Technical Support Representative - Hybrid.Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?.Do you enjoy ...Show moreLast updated: 6 hours ago
Line Leader, Packaging Technical

Line Leader, Packaging Technical

SUN PHARMABrampton, Peel Region, CA
Full-time
The Packaging Technical Line Leader is responsible for overseeing the efficient, safe, and compliant operation of a production line within the Packaging Department Operations.This role ensures that...Show moreLast updated: 28 days ago
Technical Support Specialist III

Technical Support Specialist III

William Osler Health SystemBrampton, Ontario, Canada
Full-time
The Technical Support Specialist III is a technical skilled level focused position that requires an individual to work both independently and collaboratively as part of a team and deliver exce...Show moreLast updated: 30+ days ago
Technical Baking Representative II

Technical Baking Representative II

Dawn FoodsBrampton, Peel Region, CA
Full-time
Dawn Foods is a global leader in bakery manufacturing and ingredients distribution.As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful par...Show moreLast updated: 30+ days ago
Technical Lead - HealthCare Technology

Technical Lead - HealthCare Technology

Loblaw Companies LimitedBrampton, Peel Region, CA
Permanent
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one o...Show moreLast updated: 15 days ago
Elections Technical Assistant

Elections Technical Assistant

City of BramptonBrampton, Ontario, Canada
Temporary
SALARY RANGE : 1ST STEP : $77950.Reporting to the Project Manager IT Elections as a technical member of the Election team this role is responsible to provide specialized support to ensure the tech...Show moreLast updated: 28 days ago
Territory Manager, technical sales

Territory Manager, technical sales

MacDonald Search GroupBrampton, Peel Region, CA
Full-time
Territory Manager, technical sales.GTA West (Brampton and surrounding areas).A growing industrial solutions provider that is a proudly Canadian company is hiring a Technical Territory Manager / Outsi...Show moreLast updated: 5 days ago
technical sales specialist

technical sales specialist

Government of Canada - CentralBrampton, Peel Region, CA
Full-time
Work must be completed at the physical location.There is no option to work remotely.Estimate costs of installing equipment. Prepare sales or other contracts.Promote sales to existing clients.Identif...Show moreLast updated: 22 days ago
Technical Product Manager

Technical Product Manager

SecondShop Inc.Brampton, Peel Region, CA
Full-time
At SecondShop, we’re a team of Canadians who believe in doing better—for our country, your wallets, and our planet.We started with a simple idea : why should perfectly good products go to waste or s...Show moreLast updated: 30+ days ago
Technical Recruiter

Technical Recruiter

BMO Financial GroupEtobicoke, ON
Temporary
BMO is an organization driven by a shared Purpose : Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show moreLast updated: 30+ days ago
Video Editor - Digital Advertising (LATAM) - 40715682909

Video Editor - Digital Advertising (LATAM) - 40715682909

SomewhereLatam, Latam, Latam
Full-time
Video Editor (Digital Advertising).Location : Remote (Offshore - LATAM) | Job Type : Full-Time.We are a dynamic and fast-growing digital advertising agency specializing in creating high-impact, perfo...Show moreLast updated: 30+ days ago
Technical Baking Representative II

Technical Baking Representative II

Dawn Foods GlobalBrampton, Peel Region, CA
Full-time
Technical Baking Representative II.Technical Baking Representative II.Direct message the job poster from Dawn Foods Global. Dawn Foods is a global leader in bakery manufacturing and ingredients dist...Show moreLast updated: 30+ days ago
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Technical Support Agent

Technical Support Agent

SurvalentBrampton, ON, Canada
Full-time +1
Technical Support Agent (Hybrid) Brampton If you’re passionate about delivering top-notch customer service and are looking to expand your technical skills, then we have the right opportunity ...Show moreLast updated: 11 days ago
Technical Project Manager

Technical Project Manager

Supra ITSBrampton, Peel Region, CA
Full-time
There is an immediate need for a Technical Project Manager located in Canada at Supra ITS.If you are a hands‑on, infrastructure‑savvy Project Manager who can confidently lead complex infrastructure...Show moreLast updated: 6 days ago
Technical Training Instructor

Technical Training Instructor

Toromont CatBrampton, Peel Region, CA
Full-time
The Technical Training Instructor is responsible for the delivery of instructor led training classes for both internal and external customers related to the Caterpillar product line.The instructor ...Show moreLast updated: 25 days ago
Senior Technical Services Representative

Senior Technical Services Representative

Prime Management GroupBrampton, Peel Region, CA
Full-time
Our client is seeking an experienced Senior Technical Services Representative to join our team and serve as a trusted technical expert for major clients in the plastics manufacturing, polymer proce...Show moreLast updated: 30+ days ago
pharmacy technical assistant

pharmacy technical assistant

Dusk Medical CentreBrampton, Peel Region, CA
Full-time +1
Location Brampton , ON L6Y 5Z6.Terms of employment Permanent employment Full time.Work must be completed at the physical location. There is no option to work remotely.Ensure the information on presc...Show moreLast updated: 4 days ago
Writer and Editor, Corporate - Contract

Writer and Editor, Corporate - Contract

HatchMississauga, ON, Canada
Temporary
Join a company that is passionately committed to the pursuit of a better world through positive change.With more than 65 years of business and technical expertise in , , and , our in tirelessly wor...Show moreLast updated: 30+ days ago
Technical Baking Representative II

Technical Baking Representative II

Dawn Foods Ltd.Brampton, Peel Region, CA
Full-time
Select how often (in days) to receive an email alert that matches key words from this job description : .Job Title : Technical Baking Representative II. Dawn Foods is a global leader in bakery manufact...Show moreLast updated: 30+ days ago
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Technical Support Representative - Hybrid

Technical Support Representative - Hybrid

Canon CanadaBrampton, Peel Region, CA
6 hours ago
Job type
  • Full-time
Job description

Overview

Technical Support Representative - Hybrid

  • Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?
  • Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution?
  • Can you effectively upsell products and services and guide customers to make the right purchasing decisions?

If so, this could be the role for you!

As a member of the Canon team, you will assist our customers with a range of consumer products, such as fax machines, scanners, printers, and photo equipment. You will use your problem-solving skills to identify each consumer’s inquiry and guide them to an appropriate solution, ensuring that every case is resolved satisfactorily.

ROTATING SHIFTS - Must be available :

Monday - Friday, 9 : 00AM - 5 : 00PM

Monday - Friday, 10 : 00AM - 6 : 00PM

Responsibilities

Key Responsibilities :

  • Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect and a helpful and professional tone of voice.
  • Assist customers with clear direction and communicate with appropriate troubleshooting steps; focusing on customer satisfaction and solutions.
  • Finding opportunities on every customer interaction (Phone, Email, Chat) to add value for the customer and Canon by offering updates to their products, or providing detailed information on a pre-sale inquiry.
  • Frequently use of our CRM database to navigate and look up customer information, alongside documenting detailed customer information regarding customer interactions.

  • The focus is to meet monthly KPIs, Operational Metrics, and employee reliability to ensure the end result is to create a great customer experience.
  • Working in a fast-paced environment, collaborating with colleagues and the leadership team while maintaining professionalism and excellent work ethic
  • Qualifications

    To Succeed, You Will Need :

  • High school diploma
  • Minimum 1 year experience in a contact center or customer service environment
  • Proven customer relations skills professionally and courteously in a multi-channel environment
  • Familiarity with computers to learn systems / processes promptly
  • Ability to organize time, set priorities and multi-task in order to meet KPIs
  • Exemplary written and oral communication skills
  • Why Join?

    HYBRID WORK

  • We offer a Hybrid work schedule. You will be in the office Mondays, Wednesdays and Thursdays each week , and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
  • BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!
  • EMPLOYEE PERKS

  • Free coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Employee Appreciation Events
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