Technical analyst • milton on
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.This is a varied, customer-focused... Show more
This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs.The role w... Show more
Are you a data-driven commercial strategist who excels at turning complex market analytics into profitable pricing strategies?.Do you have a knack for streamlining processes, partnering with cross-... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions.We help protect clients from the “accidents of life” with products including life, health, home, auto, and trav... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
McKesson Canada is seeking an experienced Full Stack Liferay Developer to join the B2B Customer Portal team.This role will support the design, development, implementation, enhancement, and operatio... Show more
Maverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997.We provide capital, structured training, and ongoing mentorship — so you trade our mo... Show more
Senior Financial Analyst – 6 Month Contract.Lead financial planning, budgeting, forecasting, and reporting activities.Manage quarterly forecasts and annual budgets, including revenue and operating ... Show more
At ABB, we help industries run leaner and cleaner—and every person here makes that happen.You’ll be empowered to lead, supported to grow, and proud of the impact we create together.Join us and help... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Arvato offers you one of the most dynamic work environments you can imagine.We are growing, innovating and we solve the challenges of our clients around the world every day.How do we do it? With ou... Show more
Adecco is currently hiring a skilled and detail-oriented.Test Technician / Electronics Assembly Technician.This position is ideal for candidates with experience in.As a Test Technician, you will be... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services... Show more
At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more
Trevor Frances Recruitment has partnered with a premier, vertically integrated Canadian manufacturer specializing in transforming raw materials into high-quality components for the bedding, home fu... Show more
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ... Show more
The primary function of this role is to provide technical customs expertise to the Canadian organization and clients in a professional and timely manner ensuring outstanding client services are pro... Show more
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.
This is a varied, customer-focused position involving technical support, infrastructure, system maintenance and hands-on work at client locations. The successful candidate will be comfortable working across multiple technologies and taking ownership of issues through to resolution.
The Role
Serve as a technical contact for customers and provide effective solutions to their IT requirements.
Attend customer premises when required to diagnose faults, complete repairs and carry out scheduled maintenance.
Manage support cases and service requests using the company's Service Desk platform.
Keep customers informed throughout the support process in accordance with agreed service levels.
Escalate significant incidents and issues requiring Management intervention.
Review daily priorities and manage your workload to ensure required actions are completed.
Monitor the condition and performance of customer environments and ensure business requirements continue to be met.
Carry out the installation, configuration, testing, maintenance and repair of hardware and software.
Keep technical records, tickets and documentation up to date.
Take ownership of urgent and high-priority incidents, whether handled remotely or on-site.
On Offer:
Salary of £30,000 - £40,000 per year, dependent on experience.
40 days' annual paid holiday.
Applicants should have at least 5 years' experience in a relevant IT role and be confident working with:
Cyber Essentials and GDPR security standards, including implementation and configuration (mandatory).
Microsoft 365 applications and cloud services, particularly Email, SharePoint, Teams and OneDrive (mandatory).
Intune, Remote Monitoring and Management platforms and telephone systems.
Network infrastructure including routers, switches, access points, DHCP, DNS, TCP/IP, firewalls and VLANs.
External technology partners and service providers, with the ability to coordinate support where required.
IT industry standards, processes and best-practice procedures.
Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
Azure administration and implementation.
Windows 10, Windows 11 and Mac environments.
Different customer builds, imaging and deployment requirements.
Strong customer service skills together with clear written and verbal communication.
Independent technical troubleshooting and problem-solving.
Working effectively within a team while being capable of managing tasks independently.
){kind=logo}
