Technical analyst Jobs in Ajax, ON

We are currently requesting resumes for the following position: Senior Business Analyst

Resume Due Date: Friday, November 21st, (5:00PM EST)

Job ID: 25-

Number of Vacancies: 1

Level: MP4

Duration: 12 Months

Hours of work: 35 Hours per week

Location: Colonel Sam Drive, Oshawa

Work Mode: Hybrid – 2 days remote

Job Overview:

• This role independently identifies and documents business requirements, develops workflow models, and contributes to the implementation and testing of business solutions. It bridges the gap between stakeholders and delivery teams by translating operational needs into functional outcomes that support business transformation.

JOB DUTIES

• Collaborate with stakeholders to gather, analyze, and document business requirements, user stories, and acceptance criteria.
• Business Process Modeling: Develop and maintain detailed process documentation using BPMN, UML, or similar methodologies.
• Solution Definition: Translate business needs into functional specifications and support solution validation during development and deployment.
• Facilitating Workshops: Lead workshops, interviews, and meetings to define and validate requirements and business rules.
• Acceptance Testing Support: Develop test plans and coordinate user acceptance testing (UAT) for new systems and enhancements.
• Change Adoption: Prepare user documentation, training materials, and post-implementation support plans to facilitate business adoption.
• Continuous Improvement: Identify areas for business process improvement and propose solutions to enhance efficiency and effectiveness.
• Cross-Team Collaboration: Work closely with IT, operations, and PMO teams to ensure solution alignment with organizational priorities.
• Reporting and Dashboards: Contribute to reporting design, data validation, and metrics tracking to monitor solution success.
• Risk and Impact Analysis: Assess business impact and risks associated with proposed changes and ensure mitigation strategies are in place.

Qualifications:

• Role requires knowledge to conduct business analysis, gather and validate requirements, drive process improvement, and manage stakeholders in cross-functional project environments. This knowledge is considered to be normally acquired either through the successful completion of a four-year university education in a STEM (Science, Technology, Engineering, Mathematics) discipline, or by having the equivalent level of education.
• Experience conducting business analysis, including requirements gathering, process improvement, and stakeholder management in cross-functional project environments, is required.
• A period of 6 to 8 years is considered necessary to gain this experience.

Our client is dedicated to promoting employment equity and encourages applications from equity-seeking communities including but not limited to: Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. We are committed to an inclusive and accessible work environment and invites all qualified individuals to apply, offering accommodations during the application, interview and onboarding process as needed. This effort supports our client’s long-term strategy for equity, diversity, and inclusion.