Talent.com

Technical analyst Jobs in Markham, ON

Create a job alert for this search

Technical analyst • markham on

Last updated: 2 days ago
Technical Support Analyst

Technical Support Analyst

ROSSRichmond Hill, York Region, CA
Full-time
Our client is currently seeking a Technical Support Analyst to join their team.The ideal candidate will have a combination of a strong technical background and experience working with customers in ...Show moreLast updated: 30+ days ago
Business & Technical Analyst

Business & Technical Analyst

AstellasMarkham, ON, Canada
Full-time
At Astellas, we strive to become a cutting-edge, value-driven life science innovator.This means working at the forefront of healthcare change to turn innovative science into VALUE for patients.What...Show moreLast updated: 30+ days ago
Technical Writer

Technical Writer

YuJa Inc.M2J, ON, Canada
Full-time
Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital exper...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

BGISMarkham, Ontario, Canada
Full-time
The Technical Support Analyst is responsible for providing technical assistance and support to end users ensuring prompt resolution of a wide range of requests including hardware software printing ...Show moreLast updated: 6 days ago
Business & Technical Analyst

Business & Technical Analyst

Astellas PharmaMarkham, York Region, CA
Full-time
B’Astellas Canada – At Astellas, we strive to become a cutting‑edge, value‑driven life science innovator.This means working at the forefront of healthcare change to turn innovative science into VAL...Show moreLast updated: 30+ days ago
Senior Technical Analyst

Senior Technical Analyst

ScotiabankScarborough, ON, CA
Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Senior Technical Analyst, you will be responsible for managing Linux and Solaris patching ...Show moreLast updated: 30+ days ago
Technical Writer

Technical Writer

Redwood SoftwareMarkham, York Region, CA
Full-time
Be among the first 25 applicants.At Redwood, we empower our customers with lights‑out automation for their mission‑critical business processes. Redwood Software is the leader in full stack automatio...Show moreLast updated: 23 days ago
Technical Support Analyst

Technical Support Analyst

Onico SolutionsRichmond Hill, York Region, CA
Temporary
Technical Support Analyst is responsible for providing exceptional levels of technical support and is responsible for administrating, supporting, maintaining and securing all of our client’s hardwa...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

Computer TalkMarkham, Ontario
Full-time
ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding. We attribute our success to the...Show moreLast updated: 30+ days ago
Data Analyst

Data Analyst

Randstad CanadaThornhill, Ontario, CA
Permanent
Quick Apply
Reporting to the Vice President of IT, the Senior Data Analyst will serve as a highly skilled and motivated member of our team. The ideal candidate will bring 3–5 years of professional experience ap...Show moreLast updated: 30+ days ago
Technical Sales

Technical Sales

ThinkpivotCentral Toronto, ON, ca
Full-time
Quick Apply
We are recruiting for a technical sales professional for a software firm in Toronto.Must have an engineering background and be able to sell to government project managers.This is a hybrid role loca...Show moreLast updated: 2 days ago
Technical Business Analyst

Technical Business Analyst

TekWissen LLCMarkham, Ontario, Canada
Full-time +1
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Client is an American multinational sem...Show moreLast updated: 30+ days ago
Technical Support Analyst

Technical Support Analyst

Juventus ConsultingNorth York, Ontario
Full-time
We are looking for an Intermediate desktop Support Analyst to help upgrade PCs from Windows 7 to Windows 10.So essentially imaging PCs and delivering them. Windows 7 and Windows 10 in depth knowledg...Show moreLast updated: 30+ days ago
Business & Technical Analyst, Adobe – Journey Orchestration

Business & Technical Analyst, Adobe – Journey Orchestration

Astellas Pharma Inc.Markham, ON
Full-time
At Astellas, we strive to become a cutting-edge, value-driven life science innovator.This means working at the forefront of healthcare change to turn innovative science into VALUE for patients.What...Show moreLast updated: 30+ days ago
Technical Operator

Technical Operator

Riverside Natural Foods Ltd.North York, ON, Canada
Full-time
Join Riverside Natural Foods Ltd.Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line comp...Show moreLast updated: 30+ days ago
Policy Centre BSA- Guidewire

Policy Centre BSA- Guidewire

J&M GroupMarkham, York Region, CA
Full-time +1
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Collaborate on planning, prioritization, and design. Understand the business problem the project is tas...Show moreLast updated: 22 days ago
SR&ED Technical Consultant

SR&ED Technical Consultant

Robert HalfRichmond Hill, ON, CA
Permanent
Quick Apply
We are looking for an experienced SR& ED Technical Consultant to join our team in Markham, Ontario.In this role, you will leverage your technical expertise and analytical skills to support clients ...Show moreLast updated: 11 days ago
Technical Architect

Technical Architect

City of Richmond HillRichmond Hill, York Region, CA
Full-time
Reporting to the Manager, Technology Infrastructure, the Technical Architect will be responsible for the design, implementation, security and support of the server and network infrastructure of the...Show moreLast updated: 11 days ago
Sr Data and Analytics Product Owner

Sr Data and Analytics Product Owner

OpenTextRichmond Hill, York Region, CA
Full-time
Senior Business Systems Analyst.As a member of the Data & Analytics Solutions Team, you will partner with highly regarded companies worldwide to solve complex challenges and shape digital transform...Show moreLast updated: 2 days ago
People also ask
Technical Support Analyst

Technical Support Analyst

ROSSRichmond Hill, York Region, CA
30+ days ago
Job type
  • Full-time
Job description

Our client is currently seeking a Technical Support Analyst to join their team. The ideal candidate will have a combination of a strong technical background and experience working with customers in a support role.

Responsibilities

  • Responsible for supporting customers and / or service partners
  • Resolve reported customer issues in the areas of system configuration, setup, product functionality, and enhancements. This includes troubleshooting, testing, referral to other service areas and follow-up
  • Manage escalations from both customers and partners to ensure customer success
  • Document all calls with regards to customer inquiries accurately using a call tracking system (Changepoint)
  • Create solutions from resolved issues for future use by customers and internal personnel
  • Provide focused communication with customers / partners that is professional and timely via telephone or e‑mail
  • Promote teamwork and Customer Support Center success
  • Play an active role in the development of the organization by participating in process development and other business improvement projects
  • May require 24x7 on‑call availability on a rotational basis
  • Occasional travel may be required

Required Skills

  • 8+ years experience supporting customers and service partners
  • Ability to adopt and learn new technologies
  • Excellent Unix Shell Programming skills
  • Working experience in Windows and Unix troubleshooting
  • Strong problem analysis and solution design ability

  • Above average communication skills and interpersonal skills
  • Good understanding of all product features and good skills in explaining features to customers
  • Experience in operating across multiple computer platforms and environments
  • Nice to Have

  • Good understanding of database and middleware administration
  • Good understanding of server consolidation and virtualization tools and best practices
  • Good understanding of Datacenter architecture and configuration
  • Experience supporting large customers and service partners
  • Apply online

    #J-18808-Ljbffr