- Search jobs
- Markham, ON
- technical analyst
Technical analyst Jobs in Markham, ON
Create a job alert for this search
Technical analyst • markham on
Technical Support Analyst
BGISMarkham, ON, CanadaBusiness & Technical Analyst
AstellasMarkham, ON, Canada- Promoted
AP Analyst
The Mason Group Incscarborough, ontario, CanadaSenior Technical Analyst
ScotiabankScarborough, ON, CATechnical Support Analyst
Computer TalkMarkham, OntarioTechnical Support Analyst
Onico SolutionsRichmond Hill, Ontario, CASenior Systems Analyst
Randstad CanadaNorth York, Ontario, CATechnical Support Analyst
Juventus ConsultingNorth York, OntarioBusiness & Technical Analyst, Adobe – Journey Orchestration
Astellas Pharma Inc.Markham, ONSenior Programmer Analyst - Amico Corporation
AmicoRichmond Hill, ON, CanadaCloud Technical Lead
TrimbleRichmond Hill, Ontario (Applanix), Canada- Port Hawkesbury, NS (from $ 50,213 to $ 159,778 year)
- Laval, QC (from $ 57,851 to $ 147,081 year)
- Guelph, ON (from $ 82,500 to $ 141,589 year)
- Brampton, ON (from $ 63,521 to $ 139,008 year)
- Charlottetown, PE (from $ 77,671 to $ 138,889 year)
- Montreal-Ouest, QC (from $ 70,276 to $ 137,431 year)
- Montreal, QC (from $ 70,276 to $ 136,801 year)
- Toronto, ON (from $ 72,282 to $ 136,500 year)
- Old toronto, ON (from $ 71,901 to $ 135,773 year)
- Mississauga, ON (from $ 60,348 to $ 134,016 year)
Popular searches
Technical Support Analyst
BGISMarkham, ON, Canada- Full-time
SUMMARY
The Technical Support Analyst is responsible for providing technical assistance and support to end users, ensuring prompt resolution of a wide range of requests including hardware, software, printing and networking issues. In addition, the incumbent is expected to test and deploy new hardware and software as part of an ad-hoc request or as part of a major project. The Technical Support Analyst will action assigned tickets ensuring they are closed in a timely manner to meet SLAs.
KEY DUTIES & RESPONSIBILITIES
Desktop Support
- Provides desktop support to all end users ensuring computers and installed software operate seamlessly with diverse systems including associated validation systems, file servers, email servers, applications servers, etc. Support calls range from general PC and software questions to resolution of technical operating systems and hardware issues.
- Administers support requests via the IT ticket tracking system. Logs status information and resolution details. Responds to and resolves issues within the assigned completion date.
- Sets up, configures, supports, and maintains mobile devices (Android / iPhone / Tablets).
Problem determination and Solutioning
Application Maintenance, Policies and Documentation
Other
KNOWLEDGE & SKILLS
Licenses and / or Professional Accreditation
This is a regular, full-time position with a salary range of $45,968 - $57,461 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education, professional designations and performance related to this role.
#LI-Onsite