Support worker Jobs in Burnaby, BC

Staff - Union

Job Category

CUPE 116

Job Profile

CUPE 116 Hourly - Service Worker

Job Title

Auxiliary Service Worker

Department

Dayshift Building Service Workers | Custodial Leadership | Custodial Services | Facilities

Compensation Range

$25.46 - $26.81 CAD Hourly

Posting End Date

September 9, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

**This posting is for 7 vacancies covering both day and evening shifts.**

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

UBC Building Operations provides comprehensive facilities maintenance, operations and renovation services for lands and buildings owned by the University of British Columbia.

Custodial Services is responsible for the custodial care of UBC buildings. Building Service Workers provide cleaning services for offices, classrooms, labs, and common areas at the Vancouver Point Grey Campus, provide minor maintenance tasks, lock and unlock exterior doors, and set up for University functions and events; including final exams and Congregation ceremonies.

Organizational Status

Building Service Workers report to the Superintendent, Custodial Services, the Custodial Manager or the Assistant Supervisor, depending on the shift worked. Daily work assignments and instructions are given by the Head Service Worker. Building Service Workers work both independently as well as in pairs or a team environment dependent on the nature of the custodial task performed.

Work Performed

Dusts, sweeps, mops, washes, vacuums, strips, waxes, polishes, shampoos, disinfects and scrubs, as applicable, all surfaces of floors, walls, fixtures, furniture and appliances in various areas of buildings, operating light or heavy duty hand or power operated cleaning equipment in the performance of duties, as required.

Maintains adequate level of cleaning supplies and equipment according to instructions and work assigned; requests and receives materials and equipment as needed and ensures relevant equipment is in good operating condition

Cleans up spillages and spot washes and waxes floors where spillages occur.

Cleans the interior and exterior of windows, other glass surfaces, shades and Venetian blinds.

Replenishes materials, such as soap, toilet paper, paper towels and writing papers in designated areas according to need

Sweeps and cleans sidewalks and related areas and clears snow when required.

Collects garbage and waste, empties waste receptacles and deposits in containers or at pick up points.

Performs tasks such as cleaning light fixtures and unplugging toilets and submits reports regarding maintenance or repairs needed to building and utilities and reports signs of abuse or failure of fixtures and furnishings.

Reports any unusual circumstances related to building security; assists in emergencies such as evacuation of persons from buildings, etc., as directed.

May be required to re-arrange, move and set up furniture and equipment.

Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Consequence of Error/Judgement

Building Service Workers make decisions related to the sequence of custodial duties; errors may have minor impact on the efficiency of service provided.

Supervision Received

Building Service Workers work under the general supervision from the Head Service Worker and from oral and written instructions and in accordance with standard procedures. Receives specific instructions on new or unusual problems from one of the following; Head Service Worker, Assistant Supervisor, Custodial Services, Custodial Manager and/or Superintendent, Custodial Services.

Supervision Given

None.

Minimum Qualifications
Completion of Grade 10 and a minimum one year of related experience or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Building Service Worker certification an asset. General knowledge of custodial rules and regulations, security and safety policies and procedures. Ability to operate standard custodial equipment. Ability to follow instructions and to adopt new methods and practices. Ability to work effectively with minimal supervision and accurately prioritize tasks in order to meet operational deadlines. Effective communication skills with the ability to establish and maintain effective working relationships with managers, supervisors and peers.