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Last updated: 1 day ago
Customer Service Administrator

Customer Service Administrator

Classic Fire + Life SafetyLondon, ON, CA
Full-time
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, a...Show moreLast updated: 11 days ago
Software Engineer III (Java, Spring Boot, REST API, Oracle, SQL Server Database & Azure)

Software Engineer III (Java, Spring Boot, REST API, Oracle, SQL Server Database & Azure)

The Toronto-Dominion Bank (Canada)London, Ontario
Full-time
TD’s Core Platform Party1 Product Group is seeking a talented Software Engineer III to support mission-critical applications including EPC (Enterprise Permission Center) , DNSL (Do Not Solicit ) an...Show moreLast updated: 13 days ago
Project Administrator

Project Administrator

Dillon Consulting LimitedLondon, ON, CA
Full-time
Are you someone with strong leadership and administrative skills? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders?...Show moreLast updated: 30+ days ago
Contracts Administrator

Contracts Administrator

Sifton Properties LimitedLondon, ON, CA
Full-time +1
As a family-based company for over 100 years, we are committed to creating and maintaining successful teams.We recognize the invaluable contributions of our team members and prioritize their develo...Show moreLast updated: 30+ days ago
  • Promoted
CFSS Disposition Administrator

CFSS Disposition Administrator

General Dynamics Land SystemsLondon, ON, Canada
Full-time
The CFSS Disposition Administrator opening is a current vacant position at General Dynamics Land Systems – Canada.The base salary hiring range for this position is $54,000 to $70,900 per year...Show moreLast updated: 30+ days ago
Loan Administrator

Loan Administrator

VersaBankLondon, ON, CA
Full-time
VersaBank is an inclusive, entrepreneurial, Schedule 1 Chartered Bank with over $5.As Canada’s most innovative bank, VersaBank operates as a branchless financial institution that obtains its deposi...Show moreLast updated: 30+ days ago
Remote Senior SQL Engineer - AI Trainer

Remote Senior SQL Engineer - AI Trainer

SuperAnnotateLondon, Ontario, CA
Remote
Full-time
As a Senior SQL Engineer, you will work remotely on an hourly paid basis to review AI-generated SQL queries, database designs, and data-processing logic, as well as generate high-quality reference ...Show moreLast updated: 30+ days ago
Accounting Administrator

Accounting Administrator

Equation Staffing Solutions.London, ON, CA
Permanent
Our client, a well-established organization recognized for its commitment to quality and innovation, is seeking an.The company operates across diverse sectors and is known for delivering reliable, ...Show moreLast updated: 12 days ago
Office Administrator

Office Administrator

Right Time Group of CompaniesLondon, ON, CA
Full-time
Here at M&K, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce ...Show moreLast updated: 2 days ago
  • Promoted
Investment Administrator (TruStone)

Investment Administrator (TruStone)

Empire LifeLondon, ON, Canada
Full-time
TruStone Investment Administrator.Location : In-Office - London, ON.Compensation : Base Salary Range : .The posted range reflects the base salary for this position only. In addition to base salary, this...Show moreLast updated: 25 days ago
Office Administrator

Office Administrator

FBC Farm and Small Business Tax ConsultantsLondon, ON, CA
Full-time +1
Ready for Your Next Challenge? Join FBC in London!.Established in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of Canada’s largest tax and financial c...Show moreLast updated: 2 days ago
Payroll Administrator

Payroll Administrator

EllisDonLondon, ON, CA
Full-time
We recognize that the construction industry is changing at a rapid pace, and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and ...Show moreLast updated: 30+ days ago
Fleet Management Systems Database Specialist

Fleet Management Systems Database Specialist

General Dynamics Land Systems–CanadaLondon, ON, CA
Full-time
Fleet Management Systems Database Specialist.Fleet Management Systems Database Specialist.General Dynamics Land Systems–Canada. Provide guidance and technical assistance to Technicians relative to d...Show moreLast updated: 30+ days ago
  • Promoted
Property Administrator

Property Administrator

Larlyn Property ManagementLondon, ON, Canada
Full-time
Larlyn Property Management is a family-owned, values-driven property management company with a long-standing presence across Ontario. We take pride in our collaborative culture and commitment to doi...Show moreLast updated: 7 days ago
Administrator, Accounting

Administrator, Accounting

CMHA Thames Valley Addiction and Mental Health ServicesLondon, ON, CA
Full-time +1
Full-Time, Permanent (Benefitted).This posting is result of a current vacancy.Application Deadline : February 8, 2026.We’re working to ignite hope and foster change for people in our community exper...Show moreLast updated: 3 days ago
Property Administrator

Property Administrator

Larlyn Property Management Ltd.London, ON, CA
Full-time
Larlyn Property Management is a family-owned, values-driven property management company with a long-standing presence across Ontario. We take pride in our collaborative culture and commitment to doi...Show moreLast updated: 1 day ago
Team Administrator

Team Administrator

StantecLondon, ON, CA
Full-time
Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are ...Show moreLast updated: 7 days ago
Administrator, Tax

Administrator, Tax

MNPLondon, ON, CA
Full-time
Be among the first 25 applicants.Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in...Show moreLast updated: 30+ days ago
Property Administrator

Property Administrator

Larlyn Property Management Ltd. - LONDONLondon, ON, CA
Full-time
Larlyn Property Management is a family-owned, values-driven property management company with a long-standing presence across Ontario. We take pride in our collaborative culture and commitment to doi...Show moreLast updated: 6 days ago
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Customer Service Administrator

Customer Service Administrator

Classic Fire + Life SafetyLondon, ON, CA
11 days ago
Job type
  • Full-time
Job description

Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their building, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

  • CFLS is a caring company who values our staff.
  • CFLS is local and is part of the community.
  • CFLS is a full-service fire protection contractor.
  • A great working environment with opportunities for career advancement.
  • Comprehensive Group benefits.
  • Educational assistance program.
  • Employee referral bonus program.
  • Social events : Building camaraderie and fostering a sense of community is essential.

Job Description

The Customer Service Administrator is motivated, with a strong technical and administrative focus to support the company’s field service operations. The Customer Service Administrator will be responsible for reviewing and delivering documentation from the reporting system and ensure the customer journey meets expectations. This position will require an ability to work effectively with other departments such as field services, continuous improvement, scheduling, accounting, IT and Sales. The Customer Service Administrator will support back office administrative functions and provide quality control support to ensure accurate and complete documentation records.

This job description is to be used as a guideline only and may not incorporate all functions of the job. The Customer Service Administrator is a full‑time, in‑office, position who is responsible for, but not limited to the following tasks :

Task & Responsibilities

  • Technical and commercial documentation workflow from creation to finalization and records retention including :
  • Inspection report framework establishment
  • Verification of final service order and inspection report accuracy
  • Opportunity verification / quality‑check for service contract and service order creation
  • ERP service contract establishment by client and service order type
  • Service order and documentation preparation for field staff to complete in accordance with the scope of work
  • Purchase order creation
  • ERP service contract and service order input / output workflow
  • Closeout documents
  • Maintain ERP dashboards
  • Collaborate with accounting to resolve any issues with invoices and purchase orders, assist with the creation and submission of billing
  • Work with site leads and operational managers to rectify workflow issues as required
  • Provide Back‑Up support to Reception / front desk, including phone coverage
  • Secondary Accountabilities

  • Ensure client records are accurate and updated in our ERP, inspection reporting platforms, network drives and files
  • Work with sales to establish client accounts
  • Work with Service Managers weekly on “Work In Progress” reviews
  • Provide Back‑Up support for Emergency Service Dispatch
  • Assist with scheduling as needed
  • Systems and Applications

  • Work daily within our ERP, service documentation systems, repository folders and invoicing
  • Understanding of ERP financial systems and management reporting
  • Qualifications

  • Minimum 2 years’ experience in customer service, work planning, scheduling, dispatching, and redeployment type roles in service Industries
  • Ability to prioritize responsibilities, time management, people skills (communication) and teamwork are all necessary skills for success in this role.
  • Working knowledge of Fire & Life Safety Systems, Codes and Standards would be considered an asset
  • Working knowledge of fleet management practices would be considered an asset
  • Strong attention to detail and record keeping
  • Able to process documentation and understand completeness formatting and consistency requirements
  • Ability to prioritize work, and meet customer deadlines

  • Understanding and ability to work with enterprise‑wide systems and applications
  • Good interpersonal skills with staff and customers, working both in a team and independently
  • Strong time management skills and ability to work in a fast‑paced environment in a quickly evolving industry
  • Efficient and comfortable with technology and software applications
  • Working knowledge of service processes and reporting
  • Working knowledge of Fire & Life Safety codes, standards and systems would be considered an asset
  • Classic Fire + Life Safety is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are also committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. If you have any accommodation needs or would like to provide us with your feedback, questions, or concerns, please contact our Human Resources department at aoda@classicfls.com

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