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MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors.Through collaboration, ingenuity and ...Show moreLast updated: 30+ days ago
Experience: 1 year to less than 2 years.Design and integrate website related code.Write, modify and test website related code.Maintain existing computer programs by making modifications as required...Show moreLast updated: 9 days ago
IT Support Specialist
Mobis Parts Canada CorporationRocky View County, Alberta, CanadaFull-time
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Web developer
G Square Builders Ltd.Rocky View, AB, CAPermanent
- Regina, SK (from $ 150,514 to $ 195,000 year)
- Halifax, NS (from $ 61,120 to $ 162,908 year)
- Richmond, BC (from $ 106,738 to $ 155,330 year)
- Mississauga, ON (from $ 149,126 to $ 155,167 year)
- Montreal-Ouest, QC (from $ 107,925 to $ 154,876 year)
- Montreal, QC (from $ 107,925 to $ 154,876 year)
- East York, ON (from $ 78,000 to $ 154,644 year)
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- Ottawa, ON (from $ 148,839 to $ 154,482 year)
- Toronto, ON (from $ 95,000 to $ 154,341 year)
IT Support Specialist
Mobis Parts Canada CorporationRocky View County, Alberta, Canada30+ days ago
Job type
- Full-time
- Quick Apply
Job description
In approximately 40 countries worldwide, headquartered in Seoul, Korea, we have expanded our presence in Canada. Globally, MOBIS encourages individuals to take on new challenges and drive innovation. We strive to maintain a global competitive edge, based on product quality and customer value.
Background:
***Please note that you will have to complete training in our Ontario Distribution Center for two weeks. Accommodations will be provided.
About the Job:
MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors. Through collaboration, ingenuity and a promise to provide safety and happiness to our customers, we are committed to constant evolution and the development of a variety of cutting edge technologies.
In approximately 40 countries worldwide, headquartered in Seoul, Korea, we have expanded our presence in Canada. Globally, MOBIS encourages individuals to take on new challenges and drive innovation. We strive to maintain a global competitive edge, based on product quality and customer value.
Background:
- In 2016, MPCA transitioned to a newly built 550,000 sq. ft. facility located in Markham, ON.
- In 2023, we open our PDC facility in Calgary.
Come in this exciting time as we continue to grow our future!
What Mobis has to offer:
What Mobis has to offer:
- A flexible, collaborative, dynamic, and fast-paced work environment with an award-winning employer.
- Many opportunities for personal and professional development.
- Opportunities to participate in exciting company events.
- You and your family get amazing rates on our cars.
- Competitive employer-paid benefits, and a compensation package including company-matched RRSP!
- And much, much more!
Job Summary:
The IT Infrastructure & Network Support Specialist is a technical role responsible for providing end-user IT support while also supporting and maintaining the organization’s network and core IT infrastructure. This role bridges frontline IT support and backend network operations, ensuring reliable, secure, and efficient IT services across the organization.
The IT Infrastructure & Network Support Specialist is a technical role responsible for providing end-user IT support while also supporting and maintaining the organization’s network and core IT infrastructure. This role bridges frontline IT support and backend network operations, ensuring reliable, secure, and efficient IT services across the organization.
The ideal candidate is hands-on, customer-focused, and technically strong, with experience supporting users while also troubleshooting network and infrastructure issues.
Duties and Responsibilities:
IT Support / End-User Services
IT Support / End-User Services
- Provide Level 1 and Level 2 support for end users (onsite)
- Troubleshoot hardware, software, printer, PDAs and operating system issues.
- Support Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint)
- Manage user accounts, permissions, and access requests
- Support printers, peripherals, AV equipment, and meeting rooms
- Log, track, and resolve incidents and requests using the IT ticketing system
- Escalate issues appropriately while maintaining ownership until resolution
- Document solutions, procedures, and user guides
Network and Infrastructure Support:
- Monitor and support LAN, WAN, Wi-Fi, and VPN environments
- Troubleshoot network connectivity, performance, and access issues
- Support network devices including switches, firewalls, access points, and routers
- Assist with network changes, upgrades, and documentation
- Support server and infrastructure environments (on-prem and/or cloud)
- Assist with backup, patching, and system maintenance activities
- Work with vendors and service providers for escalations and outages
- Follow change management and security best practices
Security & Compliance:
- Support endpoint security, MFA, and access control policies
- Assist with vulnerability remediation and security incidents
- Enforce IT policies and acceptable use standards
- Participate in audits and compliance-related activities as required
Operational & Process Responsibilities:
- Adhere to defined SLAs and OLAs
- Participate in incident, problem, and change management processes
- Contribute to continuous improvement of IT services
- Support after-hours or on-call rotations when required
Required Competencies:
- Diploma or degree in Information Technology, Computer Science, or related field
- 3–6 years of combined IT support and network experience
- Strong troubleshooting skills across hardware, software, and networking
- Experience with:
- Microsoft 365
- Active Directory
- TCP/IP, DNS, DHCP, VPNs
- Wired and wireless networks
- Customer-service mindset with strong communication skills
***Please note that you will have to complete training in our Ontario Distribution Center for two weeks. Accommodations will be provided.
Mobis Parts Canada Corp. has accommodation process in place for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, please contact hr@mobis.ca