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J.D. Irving, LimitedDieppe, Westmorland County, CA
30+ days ago
Job type
Full-time
Job description
Midland Transport is currently seeking an Order Quality Manager to be based at our Head Office in Dieppe, NB. The successful candidate will ensure all order documents and related information are accurately captured in the system in a timely manner. This role requires strong leadership skills with a focus on managing teams and implementing policies and strategies to achieve business objectives.
Benefits to Joining Midland :
Adynamic, safe, and rewarding work environment
A flexible health, drug, dental, and vision plan
RRSP matching program
Employee & Family Assistance Programs
Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
3 weeks' paid vacation
Free parking, an onsite fitness center open 24 / 7, and an onsite cafeteria
Maternity leave top-up program
Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies
Qualifications
Education Required : University Degree in a related field
Years of Experience Required :
4 to 7 years business related experience, preferably in transportation industry
Excellent verbal and written communication skills with a demonstrated ability to lead and coach
Continuous improvement mindset, identifying opportunities for change and leading a team through initiatives.
Excellent people management skills : mentoring, coaching, and leadership
Excellent capabilities of leveraging Microsoft Office (PowerPoint, Excel, Word)
Certified in Lean Six Sigma Yellow Belt or higher (or willing to become certified)
Responsibilities
Lead various teams across day and night shifts, providing support for both and a requirement to work at least one evening shift per week
Oversee the Imaging & Billing functions to ensure accurate and timely entry of shipment details and proper document storage in compliance with retention policies
Provide support during IT outages and maintain smooth operational flow
Identify and implement process improvements and system upgrades to enhance efficiency
Oversee direct reports’ and support Night Billing Supervisor’s reports in performance management, staffing, and KPI reporting for the Billing and Imaging teams
Manage relationships with internal departments and external partners, including personnel agencies and IT
Ensure accurate and timely creation and maintenance of Customer Master Data records in accordance with company policies