Quality controller Jobs in Milton, ON

BRC is looking for an enthusiastic and passionate individual to join our extraordinary and growing team as a Director of Manufacturing. BRC is a modern office furniture manufacturer, focused on creating meaningful and inspirational workplace experiences. The successful candidate will have the opportunity to work with BRC’s motivated and engaging Team, where inclusivity, diversity, and positive work experiences is our top priority.

Position Summary:

The Director of Manufacturing will be responsible for providing strategic operational leadership and daily executive oversight across BRC and Woodlore. Reporting directly to the Vice President of Operations, they will directly manage mid to senior level leadership across Production, Quality, Engineering, Facilities & Maintenance, and Production Planning & Scheduling. The Director will drive operational excellence, maximize plant throughput and material efficiency, maintain strict Health & Safety and Quality Management Systems (including ISO and BIFMA standards), execute long-term capital planning, and foster a positive, high-performing team environment.

Responsibilities:

• In partnership with executive leadership, establish and maintain the overall strategic vision, operational objectives, and continuous improvement initiatives across all internal plant operations.
• Direct management oversight of manager-level positions including Production Manager, Quality Manager, Engineering Manager, Director of Facilities and Maintenance, and Production Planning and Scheduling Manager.
• Champion all Health and Safety awareness and legislation compliance; actively participate with the JHSC, HR, and the H&S Manager to create an accident-free workplace and ensure strict adherence to SOPs, Fit for Duty, and hazard reporting protocols across all facilities.
• Oversee the Quality Management System, including ISO 9001 and 14001 external audits, BIFMA Level certification processes, standardized sampling/inspections (across processing centres, sorting, assembly, packaging, and shipping), and Engineering Change Requests (ECRs).
• Review quality metrics, deficiency tracking, and root-cause analyses to resolve recurring product non-conformances and manage supplier non-conformance action plans.
• Direct facilities management activities, ensuring the suitability of security, physical assets, grounds, housekeeping, HVAC, roofing, fire sprinkler systems, environmental compliance, and company-owned vehicles.
• Oversee short- and long-term capital planning, equipment asset cataloging (by manufacture and in-service dates), machinery relocations, building renovations, and new equipment purchasing, delivery, and installation negotiations.
• Direct preventative maintenance plans (quarterly/yearly) for facilities, machinery, and equipment, and managing emergency facility repairs with external contractors and vendors.
• Align customer demand and inventory management with Production Planning & Scheduling to optimize capacity, material staging, and delivery timelines.
• Develop and monitor functional performance against operational targets, analyzing daily, monthly, and annual KPIs to drive financial performance against departmental budgetary commitments.
• Administer staffing, performance management, training, and succession planning in accordance with HR policies while maintaining high team morale and a strong business ethic.
• Handle escalated customer inquiries and complaints, presenting options and updating work orders to resolve issues quickly and effectively.
• Support company development activities, including business expansion, acquisitions, and the disposition of obsolete equipment and assets.
• Other duties as assigned.

Requirements

• 10+ years of progressive manufacturing and facilities leadership experience, with at least 5+ years managing manager-level direct reports in a complex plant environment.
• Furniture knowledge, or experience at an office furniture dealer and/or furniture manufacturer is an asset.
• Expert Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Visio), Gantt Charts, ERP/MRP production software, and database tools.
• Bachelor’s Degree in Engineering, Operations Management, Industrial Management, or a related field.
• Comprehensive working knowledge of ISO 9001 and 14001 standards, BIFMA Level certifications, Lean Manufacturing/Continuous Improvement, and Occupational Health & Safety legislation.
• Strong financial acumen, including P&L management, departmental budget preparation, and short/long-term capital expenditure planning.
• High level of sound, independent judgment, reasoning, and change-management leadership.
• Ability to think strategically and to lead, experience in conflict resolution and a positive and enthusiastic attitude.
• Excellent knowledge of management methods and techniques.
• The ability to work irregular hours and extended shifts as needed.
• Proven ability to schedule, prioritize, and manage cross-functional workflows across multiple operational departments.
• Strong leadership, performance management, mentoring, and coaching skills to motivate and manage performance of personnel, foster teamwork, and maintain high employee morale.
• Excellent oral and written communication skills, proven negotiation, and problem-solving skills to deal diplomatically with team members, suppliers, contractors, and customers; finding the win-win solution to problems.
• Flexibility to pivot on a dime, switching from one project or task to another, without confusing the details, in a fast-paced environment.
• Demonstrated ability to exercise cost-control measures and implement continuous process improvements under pressure.
• Advanced troubleshooting skills with the willingness to take the initiative and be proactive.

Working Conditions:

• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• May be exposed to hazards associated with manufacturing.
• Required to use PPE (safety shoes, safety glasses, and hi-visibility safety vest) when in the plant.
• Overtime and irregular extended hours as required to support multi-shift operations and emergency facility repairs.

Benefits

Why Work for BRC Group?

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Active Social Committee with wonderful company culture
• Opportunities for growth and development
• Great people to work with!

Salary Range: $120,000 - $140,000 annually.

BRC is one incredible Team, delivering on the ultimate in Customer experience. If you want to join us on our journey, please submit your resume and cover letter November 16, 2026 by 3:00pm. Due to a high volume of applications, only those candidates who are selected for interviews will be contacted.

BRC endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position. BRC is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.

At BRC we are embracing innovative technologies, and Artificial Intelligence (AI) may be used to pre-screen applicants to enhance our recruitment process. AI-driven tools help us streamline candidate sourcing, improve the quality of our hiring decisions, and ensure a more efficient and personalized experience for both candidates and hiring teams.