Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Responsibilities:

• Provide excellent customer service by ensuring customers are acknowledged, customer project needs are met, complaints are resolved, service is quick and efficient and store is properly stocked
• Ensure Associates are properly trained in product/services and customer service skills
• Drive productively on the sales floor and other areas of responsibility
• Ensure proper staffing levels; coach, train and develop associates by providing both formal and informal job-based feedback through the HR Review process and the Associate review process
• Maintain store profitability through report analysis, identifying trends, defining problems and developing appropriate responses
• Responsible for the management of the P/L as well as the overall operating efficiency of the store
• Responsible for providing leadership to all direct reports and establishing career paths and learning opportunities.
• Partnering with District and Divisional resources to ensure that the store is meeting allocated metrics and efficiencies
• Safety expectations for this role are outlined under The Home Depot Canada Environmental Health & Safety Management system element under "Location Manager".

Experience/Knowledge Required:

• Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)
• 4-10 years of experience in retail management
• Bachelor’s degree in a related field preferred
• Results-oriented leadership skills
• Customer-service focused
• Ability to solve problems, delegate tasks and achieve goals.
• Solid business acumen demonstrated through the achievement of business results
• An eagerness to learn and master new roles quickly.
• Excellent communication skills among various audiences and organizational levels
• Computer experience is a must
• Strong work ethic, sense of responsibility and attention to detail and confidentiality
• Ability to work a flexible retail schedule including nights and weekends.

The pay range for this position is between $74,500.00 - $89,800.00

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.