Process manager • halifax ns
RBC Insurance Technology is seeking to hire a Senior Process Automation Specialist for its Insurance Technology Platform Support team.The Insurance Technology Platform Support Team is a specialized...Show more
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Job Description
What is the Opportunity?
RBC Insurance Technology is seeking to hire a Senior Process Automation Specialist for its Insurance Technology Platform Support team. The Insurance Technology Platform Support Team is a specialized unit dedicated to ensuring the optimal performance, availability, and resilience of IT applications used in the insurance line of business. With a unique blend of technical expertise and industry-specific knowledge, this team plays a critical role in ensuring the seamless operations of digital services that cater to both the business's internal and external stakeholders.
The Senior Process Automation Specialist is Team Lead for the Process Analysts team within the Insurance Technology Platform Support - Operations Management Team, driving automation initiatives, optimizing workflows, and enhancing operational efficiency. This role will focus on identifying opportunities for automation, implementing process improvements, and ensuring seamless integration of automation solutions across operations, SRE, and operations management teams. The Senior Process Automation Specialist will lead strategic automation projects, mentor process analysts, and collaborate with cross-functional teams to modernize operations using tools such as Ansible, ServiceNow, Jira, and ML\AI-driven automation frameworks.
What will you do?
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What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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Job Skills
Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Information Technology Infrastructure Library (ITIL), Long Term Planning, Negotiation, Organizational Change Management, Professional PresentationAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
