Process consultant Jobs in Calgary, AB

#IN-DNI #LI-DNI

Company: CGIC
Department: P&C Business Enablement
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: This role operates in English.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Change Management Consultant, you will support a variety of business changes and initiatives across P&C Insurance Solutions. You will collaborate with business leaders, employees, project teams, and stakeholders to assess impacts, build change readiness, drive adoption, and support the successful delivery of desired business outcomes.

How you will create impact:

• Contributing to the development of change management and readiness strategies by applying a disciplined approach, including maintaining the impact matrix, conducting assessments, identifying gaps, communicating recommendations, and collaborating with stakeholders on transition plans.
• Participating in workshops and meetings to identify impact risks, anticipate issues and develop specific plans to mitigate or address concerns.
• Reporting on change and readiness progress, identifying issues and facilitating solutions in conjunction with business partners, including adoption measures related to business outcomes.
• Facilitating, identifying, and recommending actions and activities to drive faster adoption, greater utilization and higher proficiency on the changes.
• Partnering with stakeholders to ensure effective integration of the program and collaboration across business areas.

To join our team:

• You have 2-4 years of experience in change management and/or other relevant experience.
• You have a post-secondary degree in Business or a related discipline.
• You have expert knowledge of effective facilitation and presentation tools and methodologies.
• Having a Certified Change Management Professional (CCMP), Change Management Institute (CMI) accreditation or Prosci's Change Management certification is an asset.
• Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.
• Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (, health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected salary/hourly range $72, to $121, CAD.

Salary placement

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.