Process analyst Jobs in Dollard-Des Ormeaux, QC

Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.

Role Summary:

The Lead Proposal Coordinator provides leadership and support to the front-line sales team by ensuring timely, accurate, and high-quality proposals for BAS after-market services. This role oversees the proposal development process, coordinates complex work packages and serves as an escalation point for internal issues. The Lead Proposal Coordinator also mentors team members and ensures adherence to company standards and customer requirements.

The Lead Proposal Coordinator provides leadership and support to the front-line sales team by ensuring timely, accurate, and high-quality proposals for BAS after-market services. This role oversees the proposal development process, coordinates complex work packages and serves as an escalation point for internal issues. The Lead Proposal Coordinator also mentors team members and ensures adherence to company standards and customer requirements.

What are your contributions to the team?

• Oversee and manage the end-to-end proposal process ensuring accuracy, timeliness and compliance with customer requirements
• Review proposals for quality, pricing accuracy and application of special programs or incentives before release
• Track and coordinate multiple proposals via Maximo and SF applications while adapting to changing priorities.
• Ensure proposals meet criteria of Regional Manager (RM) requests and service centre criteria.
• Coordinate workload and job assignments for team members and mentor/train new team members, promoting technical proficiency and process adherence
• Act as an escalation point for internal issues and resource constraints prior to manager involvement
• Perform scheduling of complex work packages involving unique customer maintenance programs and instructions
• Apply special programs, pricing adjustments and coordinate with internal departments and external vendors for scheduling
• Monitor proposal process steps via Maximo and SF to ensure optimal flow and timely completion
• Communicate regularly with RMs on proposal status and delay
• Working knowledge of Various Regulatory Authority Jurisdictions and regulatory requirements, including EASA, FAA and others as required for the production our Sales proposal.

How to thrive in this role?

• You have a high school education or equivalent.
• You have a minimum of 5+ years of experience in an aircraft maintenance environment (preferred)
• You have strong working knowledge of aircraft service and maintenance programs and procedures.
• You are proficient on SAP, Maximo and SF
• You have the ability to work independently, as well as part of a team.
• You have excellent verbal and written communication skills.
• You have computer skills necessary to learn and/or operate word processing, MS Office Suite, spreadsheet, database, project, e-mail, and web-based applications.
• You have interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, customers, management and contractors.
• You have previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

Job Lead Proposal Coordinator

Primary Location Biggin Hill Service Center

Organization Bombardier Services (UK)

Employee Status Day job

Requisition 10261 Lead Proposal Coordinator