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Last updated: 4 hours ago

Clinic & MVA/WSIB Claims Coordinator

Axis Therapy & PerformanceScarborough, ON, CA
CA$52,000.00–CA$63,000.00 yearly
Full-time
Quick Apply

Axis Therapy & Performance is a growing network of physiotherapy, chiropractic & massage therapy clinics across the GTA.We deliver expert physical therapy powered by the human connection.We... Show more

Pet Sitter Wanted - Whitchurch Stouffville, Ontario Pet Sitter Needed $30 Daily

PetSitter.comWhitchurch-Stouffville, Ontario, Canada
CA$30.00 hourly
Full-time

I am seeking a trustworthy and reliable pet sitter in the Whitchurch-Stouffville area to provide overnight care for my dogs.This position involves staying at my home and caring for my beloved pets ... Show more

 • Promoted

Elder Care Provider Wanted - Rent Free Living Space In Return For 6h/Wk Of House Cleaning

ElderCare.comMarkham, Ontario, Canada
Full-time

I'm offering a rent-free living space in exchange for housecleaning duties (twice a week total 6 hours) for my elderly mother, who lives alone.The basement suite includes a newly renovated priv... Show more

 • Promoted • New!

House Sitter Wanted - House /Pet Sitter Needed In Markham, Ontario $18/Hour Flexible Schedule

HouseSitter.comMarkham, Ontario, Canada
CA$18.00 hourly
Full-time

Looking for a responsible and trustworthy house sitter in Markham, Ontario! I need someone to take care of my pets and plants while I'm away.The job involves feeding my pets, ensuring they have... Show more

 • Promoted

URGENT: Nanny Wanted - Looking For An Experienced Nanny In Markham, Ontario $20/Hour

CanadianNanny.caMarkham, Ontario, Canada
CA$20.00 hourly
Full-time +1

Hello! Our family in Markham, Ontario is seeking a reliable and caring nanny to look after our infant on a full-time, live-out basis.The ideal candidate would also be able to assist with light hous... Show more

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Veterinarian (DVM) - Don Valley Animal Hospital

VetCare CanadaNorth York, ON, CA
CA$130,000.00–CA$160,000.00 yearly
Full-time +1
Quick Apply

Welcome, we're thrilled you are considering joining the highly skilled team at Don Valley Animal Hospital Learn More  Don Valley Animal Hospital is where your medical expertise meets a vibrant... Show more

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Licensed Millwright - 433A/309A

Staff PlusScarborough, Ontario, Canada
CA$44.20 hourly
Full-time
Quick Apply

Our client, a leading food manufacturing organization, is seeking a Millwright to join their Maintenance team.Reporting to the Maintenance and Engineering Manager, the successful candidate will wor... Show more

Building Superintendent Couple (Live-In Preferred)

Monterey Park Inc.North York, Ontario, Canada
Full-time
Quick Apply

Positions Available (2 Locations):.Clair Ave E & Victoria Park Ave E.Perform thorough cleaning of all common areas, including lobbies, hallways, staircases, laundry rooms, washrooms, elevator c... Show more

Vice President, Legal

ConfidentialMarkham, Ontario, CA
Temporary

Vice President, Legal About the Company Well-established retail chain providing pet food, supplies & grooming services Industry Retail Type Privately Held Founded 1976 Employees 1001-5000 Ca... Show more

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Veterinarian, Birchmount Animal Hospital

VCA CanadaScarborough, Ontario, Canada
CA$120,000.00 yearly
Full-time

Location: Toronto, Scarborough, GTA, Ontario.Level: Experienced; 3 years post-graduation.Compensation: $120,000 to $130,000 per year, depending on experience.Scarborough, Ontario, is currently welc... Show more

Veterinary Client Care Receptionist

MHMIScarborough, Ontario, Canada
Full-time

Rock Star Veterinary Receptionist wanted!.Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too?.We are seeking that special someone... Show more

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Clinic & MVA/WSIB Claims Coordinator

Clinic & MVA/WSIB Claims Coordinator

Axis Therapy & PerformanceScarborough, ON, CA
7 days ago
Salary
CA$52,000.00–CA$63,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

About Axis

Axis Therapy & Performance is a growing network of physiotherapy, chiropractic & massage therapy clinics across the GTA. We deliver expert physical therapy powered by the human connection. We're 7 locations & growing, and we build careers, not just jobs.


The Role

There are two parts to this position:

First, you lead the admin team at our Scarborough clinic. The client coordinators & team leads at SCB report to you. You own the client experience, the schedule, the admin systems & the daily rhythm of the clinic THROUGH your team. You coach them, hold the standard & build coordinators who get better every month. Therapists start their day with clean schedules. Clients feel taken care of from first call to final visit. That's the standard you enforce.

Second, you own MVA & WSIB claims administration across our entire network. Every motor vehicle accident claim & every WSIB claim across all 7 clinics runs through you. Claim setup, HCAI submissions, OCF forms, WSIB forms, treatment plan approvals & extensions, insurer follow-up, unpaid claim chasing & keeping clinicians on top of their paperwork. You are the person who makes sure this money doesn't fall through the cracks.

What You'll Do

Client Coordinator Leadership

  • Lead, coach & develop the client coordinators & team leads at our Scarborough location
  • Own schedule health: new client allocation, booking flow, coverage planning
  • Hold the front desk to Axis standard: client experience, billing accuracy, documentation, SOPs
  • Handle escalated client issues & service recovery
  • Execute HR processes for your team: onboarding, performance conversations, documentation
  • Work directly with the Clinic Director to keep the clinic calm & predictable
  • Step in on the desk when needed, but your job is building a team that doesn't need you to

MVA/WSIB Across All Clinics

  • Set up new MVA & WSIB claims: HCAI, OCF forms, WSIB Form 8 coordination
  • Manage ongoing billing: OCF-18s, OCF-23s, WSIB extensions, treatment plan renewals
  • Chase outstanding MVA/WSIB AR: insurer follow-up, unpaid HCAI invoices, status checks
  • Support clinicians across the network to complete their forms accurately & on time
  • Document the process as you build it, so it scales as we do

Who You Are

  • 2+ years in clinic admin (physio, chiro, rehab, dental or medical), with experience leading or mentoring a front desk team
  • You hold people accountable without losing them. Direct & warm at the same time
  • Organized to a fault. You track things. Nothing falls through the cracks on your watch
  • Comfortable chasing insurers & holding clinicians to deadlines. Politely relentless
  • Clear communicator, written & verbal
  • Jane App experience is an asset
  • MVA/WSIB billing experience (HCAI, OCF forms) is a strong asset but NOT required. We will train the right person


What You Get

  • Full benefits package
  • 3 weeks paid vacation
  • Additional discounts & perks through Axis partners (Goodlife, SPOT Pet insurance & more)
  • A career path inside a growing clinic network. We're building toward a lot more locations, and we promote from within

The Details

  • Full-time, salaried, employee position
  • Direct reports are the Client Coordinators and Team Leads
  • Works in collaboration with the Clinic Director & Lead Therapist
  • On-site at our Scarborough clinic
  • Reports to our Director of People & Experience, with systems support from Head of Operations
  • Salary: $52,000 - $63,000 CAD depending on experience