Operations manager Jobs in Markham, ON

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We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

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Are you highly organized, detail-oriented and passionate about keeping complex operations running smoothly? As a Property Operations Coordinator you will play a pivotal role supporting one of Canada’s leading industrial real estate portfolios serving as the central link between Operations, Accounting, Vendors and Tenants streamlining day to day activities.

This position offers exposure to virtually every aspect of industrial real estate operations. You’ll work with a collaborative national team, develop a broad understanding of industrial real estate operations and play a meaningful role in supporting some of Canada’s premier industrial assets.

You will be responsible for:

Accounts Payable & Financial Administration

• Manage accounts payable processes, vendor invoices, utility payments, capital project invoicing and tracking.

• Ensure accurate coding, accruals, reclasses and payment processing.

• Maintain and update Angus and utility tracking systems

• Manage monthly recurring payment plans

• Track tenant allowances and ensure compliance with lease documentation

• Manage utility account setup and transfers

Building Operations & Asset Administration

• Track security deposits

• Maintain building equipment documentation along with warranty records, claims and expiries.

• Track service reports and documentation for tenant-maintained systems

• Manual billings for tenant-specific services and recoveries

Advance Sustainability & ESG Initiatives

• Contribute to industry-leading sustainability programs through utility data collection and ESG reporting.

• Support BOMA BEST, LEED, Fitwel and other certification programs that help shape greener, more efficient buildings.

Enhance Tenant Experience

• Assist with tenant communications, tenant events, surveys, newsletters and portfolio-wide initiatives that strengthen tenant relationships.

Improve Processes & Ensure Compliance

• Manage insurance tracking, documentation control, emergency communications testing and continuous process improvement initiatives.

• Help maintain consistency, accuracy, and operational excellence across the portfolio.

Contribute to Strategic Projects Portfolio & Team Support

• Support acquisitions, dispositions, and capital improvement programs and other high-impact portfolio initiatives as needed.

Required Skills & Experience:

• Experience in Property Management software including JDE, Yardi and MS Office applications including Word, Excel, Outlook and Teams

• Highly analytical and can manage priorities under pressure with careful attention to detail

• Strong organization skills and proven abilities to prioritize and meet deadlines for changing priorities

• Proven ability to work collaboratively as a team player, building strong working relationships across departments and contributing to a positive, supportive and service-focused culture.

• A self-starter approach with proven qualities of being proactive, self-motivated, resourceful and goal oriented.

Preferred Skills & Experience:

• Minimum 2+ years of directly related experience in commercial real estate.

• Post-secondary education in Business Administration, Property Management and/or a related field (Finance/Accounting are an asset).

• Experience working with lease-related documentation and tenant administration.

This posting is for an existing vacancy.The expected salary range for this position is $62,000 to $72,000 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our committee and employee recognition programs.

Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.