ERP Sustainment Operations Manager

Job Description

Job Description

ERP Sustainment Operations Manager

New Position

Company Overview :

Amphenol is one of the largest manufacturers of interconnect products globally. We design, manufacture, and market electrical, electronic, and fiber optic connectors, coaxial and flat-ribbon cables, and interconnect systems. Our products serve primary markets such as communications, aerospace, military electronics, automotive, transportation, and industrial applications. With a strong reputation as an excellent employer, Amphenol offers ample opportunities for career growth within a global organization. Every employee, regardless of position, plays a pivotal role in positively impacting our business.

Job Summary :

The ERP Sustainment Operations Manager is responsible for ensuring the stability, reliability, and ongoing support of HSIO's global ERP environment. This role leads day-to-day ERP sustainment operations, including incident management, user support, vendor coordination, and operational prioritization across support, enhancements, and minor initiatives.

Key Responsibilities :

• Own global ERP production support and sustainment activities
• Lead resolution of high-severity incidents and production outages
• Provide leadership and backup coverage for ERP support resources
• Manage ERP AMS vendors and system integrators
• Prioritize operational support, enhancements, and minor initiatives
• Monitor support metrics and drive continuous improvement

Required Qualifications

Preferred Qualifications

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