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Operations analyst Jobs in Brampton, ON

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Operations analyst • brampton on

Last updated: 23 hours ago

Delivery & Operations Lead

eTeamBrampton, ON
Full-time

Role: Delivery & Operations Lead (Credit Card Platforms).Location: Brampton , ON, CA (Hybrid ( Days WFO)).Delivery & Operational Leadership.Own end to end service delivery for credit card platforms...Show more

Security Analyst

Onico SolutionsBrampton, ON
Full-time

The Security Analyst is responsible for our client’s computer, network and cyber security.The Security Analyst administers all aspects of information security and is responsible for the identificat...Show more

Senior Financial Analyst

TJX CanadaMississauga, Ontario, L5R 0G1
Full-time

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your de...Show more

Labourer- Operations

ColasBRAMPTON, ON, CA
Full-time

Orenda Road, Brampton, ON L6W 3W6.The General Labourer position at McAsphalt is the starting position of new employees with no previous .The General Labourer works under the supervision of the Lead...Show more

Operations Specialist

businessIn-person
Full-time

HireArt is helping an on-demand, autonomous ride-hailing company find an Operations Specialist to ensure vehicle calibrations are up-to-date and statuses are reported across multiple teams.In this ...Show more

Senior Financial Analyst

Randstad CanadaBrampton, Ontario, CA
Permanent
Quick Apply

Are you a designated CPA with a foundation in public accounting looking to transition into a stable, industry-leading manufacturing environment? Do you thrive in "all-rounder" roles where you can m...Show more

Infra Tech Lead Analyst

08763 Citi Canada Technology Services ULC5900 HURONTARIO STREET MISSISSAUGA
Full-time

IT professional to join our Global Markets Platform team located in Mississauga.This is an opportunity to join the global team providing technology services across our suite of Equities electronic ...Show more

Security Operations End User Analyst - Intern (May - August)

407 ETRWoodbridge, Ontario
Full-time +1

Security Operations End User Analyst - Intern.Steeles Ave West, Woodbridge, ON.Security Operations End User Analyst – Intern.At 407 ETR, we are committed to providing meaningful work experiences th...Show more

Senior Financial Analyst

Solutions 2 GOBrampton, Ontario, CA
Full-time

About Us Are you ready to move distribution forward? Solutions 2 GO is a premier global distributor of video game products.With operations reaching 19 countries in North, Central and South America,...Show more

Senior Treasury Analyst

Maple Leaf FoodsMississauga - Financial Dr., ON, Canada
Part-time

Reporting to the Treasury Manager, the Senior Treasury Analyst is primarily responsible for supporting daily banking, cash management and forecasting treasury activities.Any MLF team member interes...Show more

Principal Pricing Strategy Analyst

CAN Medtronic Canada ULCBrampton, Ontario, Canada
Full-time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.You’ll lead with purpose, breaking down barriers to innovati...Show more

Associate Director, Airport Operations

Vaco by HighspringToronto AMF, ON, CA
Permanent

Canada’s leading global hub airport.They are looking for a Associate Director, Airport Operations to join their team!.Strong financial performance and consistent bonus payouts.Excellent pension and...Show more

 • Promoted

Accounting Analyst

Charger Logistics IncBrampton, ON, CA
Full-time
Quick Apply

With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continues to grow.Charger Logistics invests time...Show more

Security Analyst/Lead

Onico SolutionsBrampton, ON
Permanent

The Security Analyst/Lead is responsible for our client’s computer, network and cyber security.The Security Analyst/Lead administers all aspects of information security and is responsible for the i...Show more

Accounts Receivable Analyst

Sofina FoodsGoreway, Armthorpe Rd, Brampton, ON, CAN
Full-time

Goreway, 10 Armthorpe Rd, Brampton, Ontario, Canada Req #1311 Wednesday, September 4, 2024.Sofina Foods is one of Canadas leading manufacturers of primary and further processed protein products for...Show more

Specialist, Operations - Tax Operations

0000050007 Royal Bank of CanadaMEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
Full-time

As a Specialist, Operations, Tax Operations, you will assist with clients’ year-end tax reporting requirements for Canadian tax authorities (CRA/RQ).The role also plays a role in executing and main...Show more

Development Analyst

SurvalentBrampton, ON, CA
Full-time +1

Survalent is seeking an innovative and enthusiastic Development Analyst to join its Development Team, which is responsible for supporting processes and maintaining high product quality.The ideal ca...Show more

Project Accounting Analyst, Senior

HatchMississauga, ON, Canada
Full-time

Join a company that is passionately committed to the pursuit of a better world through positive change.With more than 65 years of business and technical expertise in , , and , our in tirelessly wor...Show more

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Delivery & Operations Lead

Delivery & Operations Lead

eTeamBrampton, ON
30+ days ago
Job type
  • Full-time
Job description

Role: Delivery & Operations Lead (Credit Card Platforms)
Location: Brampton , ON, CA (Hybrid ( Days WFO))
Duration: - months


Key Responsibilities
. Delivery & Operational Leadership

• Own end to end service delivery for credit card platforms supporting high volume, customer facing transactions.
• Act as the final escalation authority for P/P incidents, driving rapid recovery and root cause resolution.
• Ensure SLAs, SLOs, and KPIs are consistently met or exceeded.
• Provide continuous operational oversight to maintain platform stability, availability, and performance.
________________________________________
. Banking & Credit Card Domain Ownership
Provide delivery leadership across critical credit card processing systems, including:
• Credit card transaction processing
• Authorizations, settlements, postings
• Disputes and chargebacks
• Regulatory, audit, and compliance workflows
Collaborate closely with Business, Risk, Compliance, Engineering, and Vendor teams to ensure:
• Production readiness
• Controlled releases and changes
• Compliance with governance and audit requirements
________________________________________
. Cloud & Observability (AWS / Dynatrace)
Oversee production support and operational excellence for cloud & monitoring environments:
AWS Services (mandatory)
• EC, S, RDS, IAM, VPC, CloudWatch
• Responsible for environment stability, cost efficiency, and security alignment.
Dynatrace (mandatory)
• Application and infrastructure monitoring
• Transaction tracing & RCA
• Performance analytics
• Proactive alerting & anomaly detection
Use observability insights to:
• Drive SLO tracking
• Reduce incidents and MTTR
• Deliver actionable dashboards and trend analysis
________________________________________
. ITSM & Process Governance
• Implement, enforce, and mature ITIL processes, including:
o Incident Management
o Problem Management
o Change Management
• Lead major incident bridges and post incident reviews (PIRs).
• Oversee documentation of:
o Runbooks & SOPs
o Escalation workflows
o Known error databases
o Preventative action plans
• Drive automation, continuous improvement, and reduction of repetitive/manual support efforts.
________________________________________
. Team & Stakeholder Management
• Lead, mentor, and manage L/L production support teams.
• Act as the primary interface with senior stakeholders, providing:
o Production health updates
o Risk & impact assessments
o Delivery progress tracking
o Service improvement plans
• Collaborate with Development, DevOps, QA, Infrastructure, and third party vendors to ensure cohesive delivery.
________________________________________
Core Experience Requirements
• years in IT Operations / Production Support with Delivery or Lead responsibilities.
• years supporting Banking systems, preferably Credit Cards.
• Proven ownership of mission critical, x production environments.
________________________________________
Technical Expertise
Cloud (Mandatory)
• AWS: EC, S, RDS, IAM, VPC, CloudWatch
• Hands on experience preferred.
Observability (Mandatory)
• Dynatrace: APM, infra monitoring, dashboards, RCA, alerting
• Additional observability tools are a plus.
ITSM Tools
• Strong hands on expertise with ServiceNow or equivalent enterprise ITSM platforms.
• Demonstrated leadership in:
o Major Incident Management
o Problem Management
o Change Governance (CAB participation)
Operational Excellence
• Ability to interpret operational data and transform it into actionable improvements.
• Strong analytical and decision making capabilities.