Network support technician Jobs in Ottawa, ON
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Network support technician • ottawa on
Last updated: 1 day ago
The Network Support technologist will provide the necessary Technical and Problem Resolution skillset / requirements to implement and manage LEO based customer experience and support services for LEO...Show moreLast updated: 30+ days ago
Silicon Lab Support Technician.Apply locations Ottawa time type Full time posted on Posted 2 Days Ago job requisition id JR100911.
We're looking for the Wavemakers of tomorrow.Alphawave Semi enables...Show moreLast updated: 30+ days ago
The Network Specialist is accountable for contributing to the technical design, implementation of IP network infrastructure, and collaborating on supporting day-to-day operation of the network infr...Show moreLast updated: 24 days ago
ADGA is hiring a Network Administrator to assist the Army Network Operation Centre (NOC) personnel with the planning function of a NOC.
This will ensure future expansions enhancements and capabiliti...Show moreLast updated: 30+ days ago
ARE YOU READY to step up and take your technology expertise to the next level.There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to begin a r...Show moreLast updated: 30+ days ago
Reporting to the Director, Enterprise Systems, the Infrastructure Support Technician provides technical support in the implementation, integration, and maintenance of components of IT infrastructur...Show moreLast updated: 19 days ago
Is this you? A Network Engineer III with experience working in a cloud service provider environment that strives for customer excellence, revels in being a part of constant innovation, and enjoys b...Show moreLast updated: 1 day ago
You will leave the GC Jobs Web site .The job opportunity you have selected requires the Public Service Commission (PSC) to transfer you to the hiring organization's Web site or a service provider W...Show moreLast updated: 15 days ago
The Network Support technologist will provide the necessary Technical and Problem Resolution skillset / requirements to implement and manage LEO based customer experience and support services for LEO...Show moreLast updated: 30+ days ago
Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada.Founded in 1997, Charter’s mission is to align people, process, and technologie...Show moreLast updated: 30+ days ago
L3Haris MAS has carried out for over 30 years the repair, maintenance, and modernization of the Canadian fighter jets, the CF-18s.
Thanks to our technical expertise developed over time and our passi...Show moreLast updated: 30+ days ago
Workstation Support Technician.As a Workstation Support Technician in our Corporate Information Services department, you will provide end-user technical support services for corporate workstations,...Show moreLast updated: 30+ days ago
Be among the first 25 applicants.CANARIE connects Canada to the world.Our programs equip researchers, students, and startups in Canada to excel on the global stage.
Together with our 13 provincial a...Show moreLast updated: 24 days ago
Optical Network Mgmt Support Student.The team you will be a part of.The Network Infrastructure Optics NMS Technical Support team provides front-line support for NOKIA's Fiber Transmission Network M...Show moreLast updated: 24 days ago
Are you an experienced Bilingual Desktop Support Technician ready to tackle their next challenge like supporting a team of executives and their assistants? CGI is looking for a talented individual ...Show moreLast updated: 30+ days ago
In fast changing markets customers worldwide rely on Thales.Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other.In aerospace tran...Show moreLast updated: 30+ days ago
Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancou...Show moreLast updated: 30+ days ago
IT Network Support Specialist – $50,000 - $90,000 Benefits – Remote (Kanata, Ontario).Do you want to be part of an exciting career opportunity, working with some of the most complex IT network supp...Show moreLast updated: 27 days ago
Our Insurance client is seeking a.Senior Mainframe Network systems Programmer for a host network support role.Duration - Until Dec 31, plus extension.
At least 5+ years' experience performing.OS sys...Show moreLast updated: 30+ days ago
IT Service Management Helpline.Information Technology is a dynamic and collaborative environment.We are focused on prioritizing and optimizing technological investments that facilitate the best stu...Show moreLast updated: 18 days ago
Network Support Technologist
Telesat CanadaOttawa, ONFull-time
- Promoted
Silicon Lab Support Technician
Alphawave IP IncOttawa, ON, CanadaFull-time
- Promoted
Network Specialist
CANARIE Inc.Ottawa, ON, CanadaFull-time +1
Network Administrator
ADGA Group Consultants IncOttawa, Ontario, CanadaFull-time +1
Network Support Specialist
AccentureOttawa, ONFull-time
INFRASTRUCTURE SUPPORT TECHNICIAN
National Arts CentreOttawa Ontario, CAFull-time
- Promoted
Network Engineer III
Opti9 TechnologiesOttawa, ON, CanadaFull-time
INFRASTRUCTURE SUPPORT TECHNICIAN
Treasury Board of Canada SecretariatOttawa, OntarioFull-time
- Promoted
Network Support Technologist
Telesat CorporationOttawa, ON, CanadaFull-time
- Promoted
Network Engineer
CharterOttawa, ON, CanadaFull-time
Ground Support Equipment Technician
L3Harris TechnologiesOttawa, OntarioFull-time
Workstation Support Technician
Canadian Bank NoteOttawa, OntarioFull-time +1
- Promoted
Network Specialist
CANARIEOttawa, ON, CanadaFull-time +1
- Promoted
Optical Network Mgmt Support Student
NokiaOttawa, ON, CanadaFull-time
Desktop Support Technician
CGIOttawa, CanadaFull-time
Network Engineer
ThalesOttawa, Ontario, CanadaFull-time
- Promoted
Network Specialist
Modern NiagaraOttawa, ON, CanadaFull-time
IT Network Support Specialist
CB CanadaOttawa, Ontario, CanadaFull-time
Senior Mainframe Network systems Programmer for a host network support role
S.i. SystemsOttawaFull-time
Intermediate Technician, IT Support (Day Shift)
University of OttawaOttawa, Ontario, CanadaFull-time +2
- Victoria, BC (from $ 49,500 to $ 199,427 year)
- Montreal, QC (from $ 44,500 to $ 91,355 year)
- Waterloo, ON (from $ 69,391 to $ 90,320 year)
- Calgary, AB (from $ 52,500 to $ 79,950 year)
- Hamilton, ON (from $ 42,500 to $ 78,975 year)
- Old toronto, ON (from $ 47,769 to $ 78,390 year)
- Toronto, ON (from $ 52,613 to $ 78,078 year)
- Fort McMurray, AB (from $ 72,150 to $ 78,000 year)
- Slave Lake, AB (from $ 75,348 to $ 78,000 year)
- Ottawa, ON (from $ 48,750 to $ 76,050 year)
Network Support Technologist
Telesat CanadaOttawa, ON30+ days ago
Job type
- Full-time
Job descriptionElectronics Engineering Technologist Diploma or equivalent Post-Secondary education 5+ years of technical experience in the telecommunication field 3+ years of experience in a Telecom based Network Operations Center environment Experienced in establishing and maintaining positive customer relations Experienced in leading technical and non-technical teams Ability to work effectively in a cross-functional and global environment Experience interacting directly with customers in supporting systems and services Excellent communication, presentation skills, interpersonal and leadership skills Strong analytical and problem solving skills Bilingualism is preferred A strong background in satellite telecommunications technology. Knowledge of RF transmission principles and the use of specialized test equipment. Knowledge of Telecom protocols and network routing, analysis and test methodologies. Exposure to L2 services and MEF implementation an asset. Implementation and optimization of supervisory and control systems in an Operations setting Practical knowledge of data collection, storage, analysis in real time operational systems Various network management and control terminals based on Integrated workflow views BOSS and general operating supervisory systems RF test equipment Baseband test equipment Required to exercise independent judgment while providing high level of analytical skill in solving complex and unusual administrative and managerial problems. Ability to use defined processes to ensure positive customer experience Minimal direct supervision of day to day activities can be expected. The incumbent will primarily exercise supervisory and scheduling of their assigned activities. Escalation will confirm to workflow and defined priorities agreed to with management. The incumbent will primarily work in an office environment The service operates 24 hours, 7 days per week. Shift work and the ability to work in an unsupervised environment are critical to this position. Overtime and alterations to shift schedules can be expected The incumbent will work on customer premises in a safe manner as required. Infrequent travel to perform field service technical activities or customer integrations may occur on short notice
The Network Support technologist will provide the necessary Technical and Problem Resolution skillset / requirements to implement and manage LEO based customer experience and support services for LEO services and products. Responsible to fulfill the implementation of the service, integrate the service into day to day operations and manage system fault / problem resolution needed to meet internal and external operational requirements of the LEO service.
Main Responsibilities
- Act as the lead for the CSR / NOC and internal team in order to implement a service, maximizing automation of systems to support workflow for end customer requirements and operation of NOC and CSR functions.
- Develop technical and administrative implementation plans, specifications, schedules and manage implementation of these activities with affected intra company dependencies.
- Integrate supervisory and BOSS systems to form a structured tier based support for fault / problem detection and resolution.
- Conduct interdepartmental meetings to determine infrastructure / systems and manpower resources required to meet service demands for CSR / NOC functions.
- Develop critical milestones for projects and ensure they proceed on schedule.
- Escalate any potentially sensitive customer issues to immediate manager as required.
- Monitor Customer performance and service experience and ask for additional sales, engineering and / or management support when needed.
- Utilize Emergency notification procedures to communicate emergency activities to the Telesat management team and the associated customers / stakeholders, both internal and external.
- Develop methodology to identify program deficiencies and document a plan to correct and close the gaps in providing CSR / NOC functionality.
- Manage relationships with the sales, engineering and operations team, 3rd party suppliers and vendors to ensure the contracted services are met.
- Provides assistance / advice to all Telesat departmental disciplines regarding the scheduling and project management of assigned projects for any workflow related to customer service issues or system faults.
- Contributes to interdepartmental plan meetings as identified by management.
- Exercise independent judgment and a high level of analytical skill in solving complex and unusual administrative and fault management problems
- Support CSR / NOC functions by acting as the technical liaison on various projects related to GEO / LEO transitions
- Generate various technical procedures and training material in support of CSR / NOC, field service and / or operations sub groups to aid in fault / problem resolution activity.
Education & Experience Required
Specialized Knowledge, Skills & Abilities
Equipment Used
Decision Making
Supervision Exercised
Working Conditions