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Last updated: 2 hours ago
PIA Client Service Associate

PIA Client Service Associate

The Toronto-Dominion Bank (Canada)Waterloo, Ontario
Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection toprovidehighly personalized advice, solutions, and service to clients.It'...Show moreLast updated: 27 days ago
  • New!
Spécialiste bilingue, Services des contrats – Modifications de contrats

Spécialiste bilingue, Services des contrats – Modifications de contrats

Company 1 - The Manufacturers Life Insurance CompanyKitchener, Ontario
Full-time
The Contract Services Specialist will report to the Section Head, Legacy Products Operations, and will be responsible for processing transactions of varying levels of complexity.Review or process r...Show moreLast updated: 16 hours ago
Senior Digital Marketing Manager

Senior Digital Marketing Manager

Diva International Inc.Kitchener, ON, CA
Full-time
Quick Apply
DIVA”) is looking for a Senior Digital Marketing Manager, who will be leading the creation, optimization, and distribution of content that drives awareness, engagement, and conversion across DIVA’s...Show moreLast updated: 30+ days ago
Ground Handler

Ground Handler

Executive AviationWaterloo, ON, CA
Full-time
Quick Apply
Are you ready to take off and start a new and exciting career in the aviation industry?.If so, we want to chat with you! Do you love airplanes? Are you a strong team member and enjoy the satisfacti...Show moreLast updated: 14 days ago
Executive Producer - Indigenous Content for CBC News (English Services) (On-site)

Executive Producer - Indigenous Content for CBC News (English Services) (On-site)

CBC/Radio-CanadaWaterloo,Kitchener
Full-time +1
Executive Producer - Indigenous Content for CBC News (English Services) (On-site).Position Language Requirement:.English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writin...Show moreLast updated: 12 days ago
  • New!
Senior Full Stack Engineer

Senior Full Stack Engineer

SAPWaterloo, ON, CA
Full-time +1
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h...Show moreLast updated: 2 hours ago
Material Handler/CSR

Material Handler/CSR

Culligan of CanadaKitchener, ON, CA
Full-time
Culligan offers a full line of water treatment products for every problem.We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residen...Show moreLast updated: 10 days ago
  • New!
Administrative Assistant

Administrative Assistant

AECOMKitchener, Ontario, Canada
Full-time
Team Managers, Lead Engineers, Project Managers, and staff across multiple business lines.This role supports various teams, ensuring efficient daily operations, high-quality documentation, and effe...Show moreLast updated: 2 hours ago
Prep/Line Cook

Prep/Line Cook

GolfNorth Properties Inc.Brookfield Golf Club, Canada
Part-time
Brookfield Golf Club is seeking an outgoing individual with a passion for food and working with our hospitality team in a fast paced environment.The team atmosphere along with the ability to create...Show moreLast updated: 28 days ago
Osteopath | CARESPACE Fischer-Hallman

Osteopath | CARESPACE Fischer-Hallman

CARESPACE Health+WellnessKitchener, Ontario, Canada
Part-time
Most clinics ask you to fit into their system.At CARESPACE, we built the system for you.We know that when a client reaches their goals, the practitioner thrives — and when both thrive, the business...Show moreLast updated: 30+ days ago
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PIA Client Service Associate

PIA Client Service Associate

The Toronto-Dominion Bank (Canada)Waterloo, Ontario
27 days ago
Job type
  • Full-time
Job description

Description

:

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection toprovidehighly personalized advice, solutions, and service to clients.

TD Private Investment Advice offers clients the chance to createone-on-one relationship with a dedicated and professional Investment Advisor(IA), whilemaintainingactive participation in decisionsregardingtheir investment portfolio.It'sa very specialand supportive place to begin – and grow – a lasting, progressive, and rewarding career in wealth.

Are you admired for your attention to detail, exactingstandardsand willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other branch staff. In this frontline role, your first impressions will leave lasting results on our business and customer experience.

In addition, you will:

  • Prepare documentation and provide updates to IAs in preparation for client meetings

  • Create reports for analysis of client accounts; communicate with customers to provide mentorship on products and services, andidentifyreferral opportunities

  • Accept/create leads and ensure correct referral coding administration

  • Submit marketing pieces for approval, compile client information packages,maintainmarketing materials

  • Become familiar withand adhere to compliance requirements, including all aspects of new and existing account documentation and marketing materials

  • Providea high levelof client service which includes responding to phone, mail and electronicenquiries based on knowledge offull-servicebrokerage

  • Deliver the 'gold standard' client experience at every interaction with team members,colleaguesand clients; prioritize and handle own work and consistently exercise discretion

  • Adhere to all policies and procedures andmaintaina culture and operation of risk management

  • Use insights to continually improve individual and team performance for clients

  • Participate fully as a team member, continuallyimprovingknowledge andkeepingothers informed and up to date about status and progress,issuesor other related activities

Job Requirements

  • Undergraduate degree or community college diploma preferred

  • Successful candidates willbe requiredto be licensed as an Investment Representative (IR) with the Canadian Investment Regulatory Organization (CIRO)

  • 1–2 years of relevant experience, ideally in banking, administrative roles, or related fields

  • Strong communicationskills with the ability to build relationships and work collaboratively, confidentially, and independently

  • Knowledge of wealth management and/or operations is an asset

  • Knowledge of investment products is an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet