Lab manager Jobs in Edmonton, AB

Job Description

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The Lab Manager is an expert in end-to-end clinical workflows (from image acquisition to surgical treatment, to final restorative execution) and uses this expertise to meet or exceed territory sales goals through solution selling. He/she forms deep customer relationships throughout the customer journey (pre- and post-sale) by influencing the requests of the portfolio by the clinician and the ordering of the consumables by the laboratory.

Key accountabilities:

• Achieve and exceed sales quotas within assigned territory.
• Support and accelerate growth of the Nobel Biocare Procera and restorative portfolio inclusive of our digital innovations, through market penetration strategy across designated region.
• Develop and implement a sales plan for partner customers and competitive targets, accessing their needs and characteristics in order to grow business and increase market share.
• Identify and maintain regular contact with prospective customers; develop and implement creative strategies aimed at converting these prospective customers from competition to a new customer driven by digital platforms.
• Assess and manage sales funnel to drive quota achievement and planning accuracy.
• Partner with local Nobel sales teams to identify new/existing customer opportunities.
• Build and lead personalized, customer presentations after assessing practice needs.
• Develop and implement a multi-quarter sales plan that is aligned with territory and region goals.
• Assess and communicate territory sales trends and coordinate countermeasures where needed.
• Become Technical and Clinical subject matter experts of Envista digital solutions, including but not limited to: DTX Studio, 3Shape, exocad, X-Guide, IOS, 3D Printing, and Prosthetics.
• Study competitive and adjacent products, technologies, clinical studies, industry trends, and other general information of interest to customers.
• Frequent travel including some nights/weekends for contact with existing and potential customers. Schedule must follow sales plan and logical routing plan.
• Work trade shows / customer marketing & education events (e.g., Envista OpCo symposia).
• Regularly review data in CRM and other tools to identify and pursue new opportunities.
• Support DSO/Institutional customers with prosthetic business via Procera Complete.

Job Requirements:

Minimum Qualifications:

• Bachelors’ Degree highly preferred
• 3-5 years of sales experience within dental/medical device; 3+ years of digitally oriented medical device sales experience (e.g. capital equipment/software, and/or prosthetic and laboratory sales) is a huge plus
• Valid Driver's License and acceptable driving record
• Overnight travel – 3-4 times per month; 2-3 days at a time

Preferred:

• Experience working with and extensive knowledge of digital workflows within dentistry, especially dental implantology highly preferred
• Successful track record of prosthetics, implant, CAD/CAM sales and full arch digital workflow
• Proficiency with and/or willingness to learn Microsoft Office Suite/ Microsoft Dynamics CRM
• Strong verbal / written communication and interpersonal skills
• Demonstrated ability to digest, to comprehend, and verbalize highly technical product and clinical information related to company and industry products
• Team player who can work independently
• Advanced negotiation, presentation and closing skills – strong ability to influence others
• Experience with CAD/CAM dental application/materials in a sales or technical environment
• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of sitting in a company vehicle between appointments/prospects
• Must be able to lift 15 pounds at times
• Must be able to travel

Territory:

• Covers BC, AB, SK, and MB; most of your time will be spent in Calgary and Vancouver

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Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.