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Entry level it support Jobs in Markham, ON

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Entry level it support • markham on

Last updated: 13 hours ago

Bilingual IT Helpdesk Agent

pt HealthNorth York, ON, CA
Full-time +1

Location: Consumers Road, North York .Bilingual French/English is required .Lifemark Health Group is a market leader in customized healthcare solutions.As one of the largest and most comprehensive ...Show more

Peer Support Worker

Senior Persons Living ConnectedScarborough, Toronto, Ontario, CA
Full-time

Understand the aspirations of seniors and respond with innovative supports.Building inclusive communities where all seniors are connected to living their best possible life.What to expect when you ...Show more

Entry Level Manager-WFH

AO Globe LifeScarborough, ON, CA
Remote
Full-time
Quick Apply

Redefine Your Career in Life Insurance with AO: Make a Real Impact Every Day!.At AO, we believe in the power of helping others and the impact life insurance can have on families’ futures.If you’re ...Show more

IT Service Desk Technician, Level II

Plan GroupVaughan, Ontario, CA
Full-time

As an IT Service Desk Technician, Level II personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to wor...Show more

Geotechnical Field Technician- Entry-Level

StantecMarkham, ON
Full-time

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties worldwide and are ...Show more

Manager — IT

Pathway CommunicationsMarkham, ON, CA
Full-time
Quick Apply

About us Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions, including technical contact Centre services at Tiers I, II and III to demandi...Show more

Direct Support Professional

Cedar Heights Residential LivingRichmond Hill, Ontario, Canada
Full-time +2
Quick Apply

Direct Support Professional- Richmond Hill.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our home l...Show more

IT Manager (Manufacturing)

Onico SolutionsNorth York , ON
Permanent

A highly motivated self-starter with a high degree of initiative, the IT Manager (Manufacturing) will work across the entire organization, including plant operations, sales, finance, and administra...Show more

Senior Specialized IT Consultant

Randstad CanadaNorth York, Ontario, CA
Temporary
Quick Apply

We are seeking a Senior Specialized IT Consultant with 10+ years of experience to bridge the gap between business requirements and complex technical execution.This role is highly multifaceted, requ...Show more

Nanny Wanted - Seeking Caring Nanny In Richmond Hill, Ontario $20.00 Hourly For Childcare Support!

CanadianNanny.caRichmond Hill, Ontario, Canada
Part-time

We are a family located in Richmond Hill, Ontario, seeking a part-time nanny to help us care for our two boys.Ages 2 and 4 years! We are looking for someone who can provide a nurturing and safe env...Show more

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Entry Level Sales Representative - Work From Home

American Income Life Insurance CompanyVaughan, ON, CA
Remote
Full-time
Quick Apply

Our organization, American Income Life, is looking for an individual who is searching for an opportunity to help our members protect their families.AIL is one of the nation's significant providers ...Show more

Home Support Supervisor

Spectrum Health CareScarborough, ON, CA
Full-time

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i...Show more

Consultant, Sales Support

Cardinal HealthVaughan, Canada
Full-time

Cardinal Health Canada, with over 1,400 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profe...Show more

Entry level Payroll Administrator - Amico Corporation

AmicoRichmond Hill, ON, Canada
Full-time

Entry Level Payroll Administrator – Amico Corporation.Amico Corporation is seeking an .Entry Level Payroll Administrator.This is an excellent opportunity for someone looking to build their career i...Show more

IT Network Administrator

Mobis Parts Canada CorporationMarkham, Ontario, Canada
Full-time
Quick Apply

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors.Through collaboration, ingenuity and ...Show more

Product Support Specialist

Jonas Software UKCanada, Markham, Ontario
Full-time

Gary Jonas Computing Ltd was established in September 1990 with a mandate to be a client-oriented and technology-driven software application company with industry-related professionals.Jonas Softwa...Show more

IT-Client Support

ProcomMarkham, CA
Full-time +1

On behalf of our Automotive client, Procom is searching for an IT-Clients Support for a 5 month contract role.This position is a hybrid position at our client’s Markham, Ontario office.IT-Clients S...Show more

ENTRY LEVEL FIELD MARKETING

Alarm Guard Security Services Inc.North York, Ontario, Canada
Full-time +1

Are you a highly motivated and passionate student looking for an exciting opportunity in the sales and marketing field? Look no further! Alarm Guard Security, the local trusted security alarm provi...Show more

Personal Support Worker

CHATSVaughan, ON, CA
Part-time

Personal Support Workers (PSWs) – Dementia Respite Care Program.We are excited to share that our new Dementia Respite Care Program at the CIBPA location is now officially open following its recent ...Show more

People also ask
Bilingual IT Helpdesk Agent

Bilingual IT Helpdesk Agent

pt HealthNorth York, ON, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Telecom Support Manger - Full Time

Location: Consumers Road, North York

Bilingual French/English is required

Who We Are:

Lifemark Health Group is a market leader in customized healthcare solutions. As one of the largest and most comprehensive providers in Canada, we continue to grow exponentially. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022, you can .

Our Perks:

You will be issued a company laptop, headset and a office monitor, keyboard and mouse. After your successful probation period, you will:

  • Have access to a yearly education re-imbursement fund
  • Receive 30% discount from Shopper Drug Mart purchases
  • Contribute to an Employee Stock Ownership Plan (ESOP) with employer matching percentage
  • Have paid vacation days as well as wellness days
  • Have a choice to enroll in our Health & Dental Flex Life Benefits (or in lieu contribute to your RRSPs)
  • Access to employee assistance program

Primary Responsibilities:

  • Daily management of helpdesk tickets and level I support requests
  • Communicate effectively with users, internal teams, and potentially external vendors to coordinate solutions.
  • Provide clear and concise instructions to users, ensuring their satisfaction and understanding of solutions
  • Identify and escalate complex or unresolved issues to the appropriate level of technical support
  • Manage recommendation and obtain approvals for procurement of IT equipment and software
  • Diagnose and resolve technical problems related to software applications

Core Competencies:

  • Bilingualism (French/English) is required
  • Excellent time management skills
  • Strong verbal and written communication skills to explain technical issues to non-technical users.
  • Ability to handle customer inquiries with patience and professionalism.
  • Work with different divisions understanding their needs
  • Set clear expectations and define key performance indicators for self
  • Work within a team environment providing insight when appropriate
  • Ability to work with minimal supervision

Additional Qualifications:

  • Knowledge of Microsoft Windows operating systems and MS Office 2016/2019/O365
  • Understanding of remote management tools and techniques
  • Experience with Microsoft Active Directory
  • Working knowledge of CRM applications such as SalesForce, Zendesk, ServiceNOW
  • Hours of Operation Monday to Friday 7AM – 8PM EST set 8 hour shifts/40 hours/week as per business needs

Experience:

  • Previous Medium to Large Enterprise Customer Service experience
  • Previous experience in IT support, Call Centre and/or Ticketing tool environment is required

Inclusion:

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation:

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at

Interested in joining our team?

Apply today! Visit us at for more information about the company.