Salary: $55,000 - 60,000 per year
Requirements: - Were looking for a diploma or degree in Information Technology, Computer Science, or a related discipline, or equivalent hands-on experience.
- We need 3 to 5 years of experience in IT support, systems support, or infrastructure administration.
- We expect working knowledge of Windows, Linux, Office 2024, Microsoft 365, mobile-device management, and user access administration.
- We value familiarity with TCP/IP, DNS, DHCP, VLANs, VPNs, switches, firewalls, and wireless networking.
- Experience supporting payment terminals, printers, mobile devices, and business applications is required.
- Knowledge of cybersecurity practices, patching, endpoint protection, and PCI DSS is an asset.
- Strong troubleshooting, communication, customer service, and organizational abilities are important.
- Were looking for someone who can work independently, prioritize multiple demands, and escalate issues appropriately.
- A bachelors degree is preferred.
Responsibilities: - Well rely on you to manage help desk requests and deliver first- and second-line technical support.
- Youll diagnose and resolve hardware, software, network, printing, mobile, and business application issues.
- Youll create and maintain user accounts, permissions, and system access.
- Youll support onboarding, role transitions, and offboarding activities for employees.
- Youll install, configure, and maintain computers, mobile devices, payment terminals, multifunction printers, and label printers.
- Youll monitor and troubleshoot LAN, WAN, Wi-Fi, VPN, switches, firewalls, and access points.
- Youll help coordinate infrastructure upgrades, replacements, and planned maintenance.
- Youll provide routine support for Windows and Linux server administration.
- Youll support secure system settings and PCI DSS requirements.
- Youll maintain IT equipment, spare devices, asset records, and technical documentation.
- Youll coordinate escalated matters with vendors and external service providers.
- Youll identify recurring problems and recommend improvements to our IT systems and processes.
Technologies: - Hardware
- Support
- LAN
- Linux
- Microsoft 365
- Mobile
- Network
- TCP/IP
- VPN
- Windows
- Office 365
- Security
More:
We are Crane Supply, Canadas premier distributor of quality pipe, valves, fittings, and piping accessories, serving industrial and commercial contractors, industrial maintenance, repair and operations teams, fabricators, and engineering procurement and construction firms. This full-time, in-person IT Support & Infrastructure Administrator role is based in Canada and reports to our Director of Information Technology. We offer a competitive annual salary of $55,000 to $60,000, along with a benefits package that includes casual dress, dental care, disability insurance, an employee assistance program, extended health care, life insurance, on-site parking, paid time off, profit sharing, RRSP match, tuition reimbursement, and vision care. We are an equal opportunity employer committed to diversity, inclusion, and accessible hiring practices; applicants must have Canadian work authorization, as sponsorship is not available.
last updated 34 week of 2026