Entry level data entry clerk • kitchener on
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc.Teledyne Digital Imaging's products are... Show more
Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Administrative Support Assistant opportunity.This role is best suit... Show more
The Retail Manager – Admin is responsible for overseeing the stores day-to-day administrative functions, and managing the overall flow of paperwork between the store office and home office or other... Show more
Crane Carrier (Canada) Limited- TRANSERV.This role requires strong mechanical aptitude, the ability to work independently, and a commitment to safety and quality workmanship.SPRING & SUSPENSION TE... Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more
Enterprise Network Services seeks a.This team is accountable for the operation of all network and connectivity services which facilitate the Sun Life community to digitally interconnect a wide vari... Show more
Are you Looking for a Career Change or a Fresh Start?****.Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reac... Show more
We are hiring for a Senior Data Analyst to join our team!.This role will enable decision-makers to make evidence-based decisions, support growth efforts, and identify threats and opportunities thro... Show more
We are seeking a highly organized and customer-focused.Working closely with the Property Management team, this role serves as a key point of contact for tenants while providing administrative, fina... Show more
Entry Level Sales Representative:.Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and... Show more
Enterprise Network Services seeks a.This team is accountable for the operation of all network and connectivity services which facilitate the Sun Life community to digitally interconnect a wide vari... Show more
Huawei Canada has an immediate 8-month internship opening for a Researcher.The Huawei Digital Trust Lab is on a mission to enhance consumer, embedded and enterprise computing platforms by building ... Show more
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees.We provide innovative electrical solutions and... Show more
Maverick Currencies is a proprietary trading firm that has been funding and developing traders since 1997.We provide capital, structured training, and ongoing mentorship — so you trade our mo... Show more
We are hiring for a Senior Data Analyst to join our team!.This role will enable decision-makers to make evidence-based decisions, support growth efforts, and identify threats and opportunities thro... Show more
Do you like tackling new challenges every day and have exceptional organizational skills? Are you an enthusiastic legal professional with exceptional administrative skills who likes prioritizing an... Show more
Heures de travail: 30 to 37 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Analyze budget to boost and maintain the restaurant's pr... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
