Job descriptionJOB DESCRIPTION Position Title: Administrative SupportLocation: 1 – The Canadian Road, Oakville, ON L6H 1A7Shift: Monday through Friday 6:30AM to 2:30PM, weekends, holidays, potential for daily overtime and additional time as neededStatus: Full time PermanentType: Existing VacancyStart Date: August 24, 2026Pay Rate: $27.00 per hourBenefits: Health, Dental, Life, AD&D and Disability Insurance, Registered Pension Plan, Employee Family and Assistance Program AWC Operations Canada, ULC (AWCC) performs many logistics functions. Some of these are real time yard management, real time data transfers, real time vehicle direct locating, dealer delivery, import / export preparations, rail car preparation and switching, rail car loading and unloading, and extensive assembly plant operations. Summary of Position:This position maintains and supports all office functions, ensuring facility paper flow and documentation is complete and accurate. This document is designed to provide a general overview of the requirements of the position and does not entail a comprehensive list of all activities, duties, or responsibilities that will be required for this position. In addition, these activities, duties, or responsibilities may change and will be periodically updated. Essential Functions, Duties, and Tasks:Provide office administrative support to operations and facilities teamMaintain office supply inventory and orders as neededAccounts Payable (AP) invoice coding in Concur AP systemInvoice customer for manual services and follow up when invoices are unpaid/overdueProcess claims (such as entering damages in VIPS for tracking, investigate claims and present to Terminal Manager, enter result into claims system)Responding to Ford requests to prioritize units by identifying the units in the yard inventory and moving the inventory forwardMonitor VIN services to ensure revenue recognition equals billable items Monitor autopay service exception reports Respond to telephone, email and in-person inquiries from customers regarding the billing of vehicles and mutually resolve any discrepancies that are identifiedOther data entry and reporting functions as assigned Backup to the HR/Payroll Coordinator (e.g., payroll processing, time keeping, daily Wage to Revenue (W2R) reporting)Dispatch duties as neededMaintain a safe, clean, and organized working environment, including tooling, work vans, yard, etc.Understand and adhere to AWCC policies, including but not limited to company safety policiesNotify supervisor of any workplace hazards or unsafe conditionComplete all other duties as assigned by management Knowledge, Skills, and Abilities Required:Ability to work with moderate supervisionAbility to work with a high level of attention to detailAbility to keep confidential any work documents seen, or conversations heard during performance of job dutiesAbility to adhere to strict quality standards without varianceAbility to interact with others effectivelyAbility to effectively communicate both verbally and in writing Education, Experience, and Minimum Requirements:High school diploma or equivalent, post secondary education preferredMinimum 1-year relevant experienceIntermediate to advanced level of proficiency with MS Word, Excel and e-mail required; ability to learn and adapt to new computer systems and software programsSatisfactory Criminal Record Background Check and Credit Check will be required Working Conditions: Work is performed indoors in an office settingThis is not a hybrid or remote working position Physical Demands Analysis:Check Physical DemandsDescription 1. Strength a.Standingý5% of timeSpeaking with others Walkingý5% of timeBetween work areas Sittingý90% of timeWorking in office or attending meetings b. Lifting ý Up to 10 lbs. Supplies, equipment CarryingýUp to 10 lbs.Supplies, equipment PushingýUp to 10 lbs.Office supplies PullingýUp to 10 lbs.Vehicle doors 2. Stepping ý Retrieving office supplies Balancing ý Retrieving office supplies Climbing ý Step ladder to retrieve office supplies 3. Stooping ý Retrieving office supplies, filing Kneeling ý Retrieving office supplies, filing Crouching ý Retrieving office supplies, filing Crawling ý Retrieving office supplies, filing 4. Reaching ý Office supplies, telephone, etc. Handling ý Office supplies, telephone, etc. 5. Speaking ý Communication with others Hearing ý Communication with others 6. Seeing ý Reports, computer work, etc. Depth Perception ý Computer work Colour Vision ý Computer work, reports Accommodations will be provided throughout the recruitment, hiring and employment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. The company is committed to diversity and inclusivity in employment and welcome applications from individuals with diverse backgrounds.
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