Talent.com

Document review Jobs in Kitchener, ON

Create a job alert for this search

Document review • kitchener on

Last updated: 3 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

2026 - 32 - Intermediate Building Mechanical Technologist (Plumbing Focus)

Strik, Baldinelli, Moniz Ltd.Kitchener, ON, CA
Full-time
Quick Apply

SBM is seeking a motivated and experienced Intermediate Building Mechanical Technologist (Plumbing Focus)  to join our Mechanical Engineering Department in London or Kitchener.This role suppor... Show more

Document Controller

GHDWaterloo, ON, Canada
Full-time

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.That’s why we pledge to support and empower all of our people to make a positive impact when working hand ... Show more

Installation Specialist, Group Benefits – Document Creation & Support

ManulifeWaterloo, Ontario
Full-time

The Installation Specialist, Group Benefits – Document Creation & Support is responsible for drafting, maintaining, and optimizing client-facing and internal documents that support Group Benefits p... Show more

Quality Systems Coop Student

KenvueBreslau, Ontario, Canada
Full-time

Kenvue is currently recruiting for a:.Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® ... Show more

Property and Casualty Claims Express Advisor

Curo Claims Services Inc.Waterloo, Ontario, Canada
Full-time

Property and Casualty Claims Express Advisor is responsible for serving the members and assisting claims team through investigation and settlement of minor auto and property claims.This includes es... Show more

Gender Research Officer

Cuso InternationalKitchener, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.The primary objective of this placement is to enhance the capabilities of the Caribbean Vuln... Show more

 • Promoted

Senior IT Systems Administrator (IAM)

The DescartesWaterloo, ON, CA
Full-time

Descartes Unites the People and Technology that Move the World.The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.By combinin... Show more

Installation Specialist, Group Benefits – Document Creation & Support

ManulifeKitchener, Ontario
Full-time

The Installation Specialist, Group Benefits – Document Creation & Support is responsible for drafting, maintaining, and optimizing client-facing and internal documents that support Group Benefits p... Show more

PLANT MANAGER

NPA WorldWideKitchener North, Ontario, Canada
Full-time +1

We are currently looking to hire an.Were looking for a dynamic operations leader to take full ownership of a high-volume materials recovery facility (MRF).This role is at the heart of environmental... Show more

 • Promoted

Infusion Nurse (Casual) – Kitchener, ON

MCKESSONKITCHENER, Ontario, Canada
Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl... Show more

 • Promoted

Job Captain - Architectural

New Generation Design WaveWaterloo, Ontario, Canada
Full-time

New Generation Design Wave (NGDW).Our approach melds aesthetic excellence with functional design to transform everyday environments into thriving social, cultural, and economic hubs.At NGDW, we pri... Show more

Document Management Administrator

ESBOne DAC, D, IE
Full-time

Are you looking for a new challenge?.A Brighter, zero carbon future awaits!.Join our dedicated team where we deliver world leading engineering solutions developing our electricity grid for a zero c... Show more

Gender Research Officer

Cuso InternationalWaterloo, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.The primary objective of this placement is to enhance the capabilities of the Caribbean Vuln... Show more

 • Promoted

Design Specialist - Embedded Software - Senior Level

Teledyne Technologies IncorporatedON,Waterloo,Canada
Full-time

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne DALSA is a subsidiary of Teledyne Technologies Inc.Teledyne Digital Imaging products are used worldw... Show more

Spécialiste à l’implantation, Assurance collective – Création et soutien de la documentation

Company 1 - The Manufacturers Life Insurance CompanyKitchener, Ontario
Full-time

The Installation Specialist, Group Benefits – Document Creation & Support is responsible for drafting, maintaining, and optimizing client-facing and internal documents that support Group Benefits p... Show more

Administrative Assistant

AECOMKitchener, Ontario, Canada
Full-time

Team Managers, Lead Engineers, Project Managers, and staff across multiple business lines.This role supports various teams, ensuring efficient daily operations, high-quality documentation, and effe... Show more

HSSE Coordinator – Program Excellence

StantecWaterloo, ON
Full-time +1

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best.Our business teams include finance, procurement, human resources, information tec... Show more

Curriculum Advisor (TVET Mining)

Cuso InternationalWaterloo, Ontario
Permanent

This Volunteer Placement is located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Cuso International is seeking a candidate who is enthusiastic about joining the Volunteering... Show more

 • Promoted
People also ask
Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
3 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

"