Position Summary and Job Magnitude.The Housing Coordinator provides the overall administration of the housing components related to the property.
The Housing Coordinator reports to the Operations Ma...Show moreLast updated: 12 hours ago
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The Housing Coordinator provides the overall administration of the housing components related to the property. The Housing Coordinator reports to the Operations Manager and assists with the day-to-day operations of the student residence.
2. Essential Functions and Basic Duties
Demonstrates a high degree of customer service
Generates and ensures accurate occupancy and application reports for weekly submission
Maintains historical data of all reports (applications, student occupancy numbers, etc) for accurate projection of student numbers
Responsible for new and returning student application processing
Documents and keeps accurate records of all student files and paperwork (Student Resident Agreement, Special Consideration Forms, roommate requests, etc)
Facilitate the check in / out of residents and all roommate and room assignments
Updates and maintains access control database and prints residence access cards
Works in conjunction with the Residence Life Coordinators to facilitate room changes and roommate conflicts
Manages room inventory and student room moves for maximum occupancy
Coordinates vacant room cleaning with Housekeeping Supervisor
Develops, facilitates and trains staff on the room inspection process
Ensures room inspections are completed in a timely manner and all damages / deficiencies are reported and charged to the appropriate accounts
Assist in maintaining the standards, policies and procedures of the maintenance requests and bed bug procedures
Works in conjunction with the Administration Manager to provide communication to students regarding financial accounts and collection of residence fee payments and deposits
Responsible for showcasing the residence building to prospective students, parents and the College community
Communicates with key College departments (International department, Student Recruitment, etc.) to ensure all housing needs are met
Any other duties as assigned
3. Qualifications
Education : University degree or college diploma preferred
Skills / Abilities :
Must possess superior customer service skills
Must possess superior verbal and written communication skills
Must be detailed orientated and possess excellent organizational skills
Have the ability to work well under pressure
Experience Required : 1-2 years industry experience required