Talent.com

Data center Jobs in Hamilton, ON

Create a job alert for this search

Data center • hamilton on

Last updated: 2 days ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag...Show more

Data Entry Clerk

ADF Medical Services Inc.Hamilton, ON, CA
Full-time +1
Quick Apply

JOB OPENING — Remote Data Entry Clerk (Part Time).We're hiring a reliable and detail-oriented.Part Time Remote Data Entry Clerk.If you're looking for flexible part time remote work with a growing m...Show more

Senior Data Engineer (Banking / Financial Services) - Mississauga& ON (Hybrid)

NavitasPartnersHamilton, Ontario, Canada
Full-time

Senior Data Engineer (Banking / Financial Services).Mississauga, ON (Hybrid – 3 days onsite per week).Contract / Full-time (as applicable).Only candidates currently residing in Ontario, Canada are ...Show more

Business Development Manager, Mega Projects

Watts Water TechnologiesBurlington, ON
Full-time

The Applications Business Development Manager (BDM) will be responsible for assisting end users, contractors, and engineers with specification development, system design and product selection assis...Show more

Stylist in Training / Apprentice Stylist

Regis CorporateHamilton, Ontario, CA
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l...Show more

Hair Stylist - Rymal Retail Center

Great ClipsHAMILTON, Ontario, Canada
Full-time +1

Join a locally owned Great Clips® salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!.Bri...Show more

Senior Data Management Engineer - Electricity Market

Hitachi RailStoney Creek, Ontario, Canada
Full-time

At Hitachi Energy, this role offers a unique opportunity to shape how modern power grids operate and evolve.Data Management Engineer – Grid.Grid Automation business by designing and delivering data...Show more

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Hamilton, ON, Canada
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part...Show more

 • Promoted

Trade Compliance Specialist, Business Intelligence

L3Harris TechnologiesWaterdown, Ontario
Full-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ...Show more

Stylist in Training / Apprentice Stylist

SmartStyle Hair SalonHAMILTON, ON, CA
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l...Show more

Area Manager II

Amazon Canada Fulfillment Services, ULCHamilton, Ontario, CAN
Full-time

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team as an Area Mana...Show more

Business Center Practice Leader - Environmental Services (Mining)

StantecHamilton, ON
Full-time +1

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties worldwide and are ...Show more

Stylist in Training / Apprentice Stylist

MAGICUTSBurlington, ON, CA
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l...Show more

Data Center Technician Canada Onsite

RM Staffing B.V.Hamilton, ON, CA
Full-time

This is an on-site position supporting mission-critical infrastructure at premier data center facilities.Rates vary based on experience level and project complexity.Emergency and after-hours work m...Show more

Remote Data Collection Officer

FocusGroupPanelBurlington, Ontario, Canada
Remote
Full-time +1

We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time.This work-from-home position is ideal for anyone with a diverse professional background, inc...Show more

Customer Service Coordinator

Darling International Canada Inc.Hamilton, ON, CAN
Full-time
Quick Apply

Darling International Canada Inc.Canada's largest provider of rendering and recycling services to the food industry, operating six processing facilities across Canada.Darling Canada provides essent...Show more

Customer Service / Data Entry

Roseland ProduceBurlington, ON, CA
Full-time
Quick Apply

ABOUT US: Since 1984 Roseland Produce has been providing fresh products along with excellent customer service.We offer outstanding service to our customers by fostering an inclusive team spirit and...Show more

Stylist in Training / Apprentice Stylist

First Choice HaircuttersStoney Creek, Ontario, CA
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l...Show more

Bilingual Inside Sales Coordinator

Randstad CanadaStoney Creek, Ontario, CA
Full-time +1
Quick Apply

Bilingual Inside Sales Representative - Stoney Creek.Are you a professional, growth-oriented communicator fluent in both English and French? We are seeking a high-caliber Bilingual Inside Sales Coo...Show more

People also ask
Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development