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Data center Jobs in Hamilton, ON

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Data center • hamilton on

Last updated: 1 hour ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-timeFull-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Senior Data Management Engineer - Electricity Market

HitachiStoney Creek
Full-timeFull-time

Stoney Creek, Ontario, Canada .At Hitachi Energy, this role offers a unique opportunity to shape how modern power grids operate and evolve.Data Management Engineer – Grid.Grid Automation business ... Show more

Business Development Manager, Mega Projects

Watts Water TechnologiesBurlington, ON

Together, we’re reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clea... Show more

Stylist in Training / Apprentice Stylist

First Choice HaircuttersHAMILTON, ON, CA
CA$90.00 hourlyCA$90.00 hourly

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Stylist in Training / Apprentice Stylist

SmartStyle Hair SalonHAMILTON, ON, CA
CA$90.00 hourlyCA$90.00 hourly

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Data Entry Product Support - No Experience

OCPAHamilton, Ontario, CA
CA$25.00 hourlyCA$25.00 hourly
Temporary, Part-timeTemporary, Part-time

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Stylist in Training / Apprentice Stylist

MAGICUTSBurlington, ON, CA
CA$90.00 hourlyCA$90.00 hourly

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Remote Photography Expert - Data Labelling

WorkadaAncaster, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Remote Graphic design Expert - Data Labelling

WorkadaHamilton, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Remote Editorial Expert - Data Labelling

WorkadaAncaster, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Record Center Specialist - Hamilton

Randstad CanadaMount Hope, Ontario, CA
CA$20.00 hourlyCA$20.00 hourly
Temporary, Permanent, Full-timeTemporary, Permanent, Full-time
Quick Apply

We are seeking energetic, detail-oriented, and physically fit Record Center Specialists to join our team in Hamilton.In this role, you will be responsible for maintaining, processing, and managing ... Show more

Customer Service / Data Entry

Roseland ProduceBurlington, ON, CA
CA$19.00 hourlyCA$19.00 hourly
Quick Apply

ABOUT US: Since 1984 Roseland Produce has been providing fresh products along with excellent customer service.We offer outstanding service to our customers by fostering an inclusive team spirit and... Show more

Data Entry Product Support - No Experience

OCPAAncaster, Ontario, CA
CA$25.00 hourlyCA$25.00 hourly
Temporary, Part-timeTemporary, Part-time

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Remote UI/UX design Expert - Data Labelling

WorkadaHamilton, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Data Entry Product Support - $45 per hour - No Experience

Great Lion CanadaHamilton, Ontario
CA$45.00 hourlyCA$45.00 hourly
Temporary, Part-timeTemporary, Part-time

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

CAD Drafter

AeconHamilton, ON, CA
CA$65,000.00–CA$75,000.00 yearlyCA$65,000.00–CA$75,000.00 yearly

Hamilton LRT (HaLRT) Project as part of the Aecon Geomatics Team.This role combines geomatics expertise with advanced CAD skills to support project planning, design, construction, and asset managem... Show more

Work at Home Data Entry Agent - Part Time

Toward JobsHamilton, Ontario, Canada, L8P
RemoteRemote
Part-timePart-time

Work at Home Data Entry Agent - Part Time.Earn at Home by Taking Polls - Data Entry Clerk - Customer Service Rep - Work at Home & Part Time.We offer you the opportunity to.At this job, you will be ... Show more

 • New!

Production Planning Co-Op (Waterdown, CAN)

L3Harris TechnologiesWaterdown, Ontario
Full-timeFull-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

People also ask
Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development