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Data center Jobs in Hamilton, ON

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Data center • hamilton on

Last updated: 1 day ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Technical Project Manager Data Center (Remote)

RM Staffing B.V.Hamilton, ON, CA
Remote
Full-time

Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Hamilton, ON, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

 • Promoted

Stylist in Training / Apprentice Stylist

First Choice HaircuttersHAMILTON, ON, CA
CA$90.00 hourly
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Remote Editorial Expert - Data Labelling

WorkadaHamilton, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

Remote Technical writing Expert - Data Labelling

WorkadaAncaster, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

Remote Video production Expert - Data Labelling

WorkadaHamilton, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

Stylist in Training / Apprentice Stylist

MAGICUTSBurlington, ON, CA
CA$90.00 hourly
Full-time

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Remote Photography Expert - Data Labelling

WorkadaAncaster, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

Remote Graphic design Expert - Data Labelling

WorkadaHamilton, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

Remote UI/UX design Expert - Data Labelling

WorkadaAncaster, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

2027 Human Resources Development Program (Factory/Distribution Center-based)

Nespresso Deutschland GmbHBurlington, de
Full-time

And a career that empowers you to grow.At Nestlé USA, we’re all working towards the same goal - to delight and deliver for our consumers.With a rich portfolio of beloved brands, including DiGiorno,... Show more

Remote Graphic design Expert - Data Labelling

WorkadaAncaster, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

Data Entry Product Support - $45 Per Hour - No Experience

OCPAAncaster, Ontario, CA
CA$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Data Analyst

St. Joseph's Home CareHamilton, ON, CA
CA$27.51–CA$37.29 hourly
Full-time +1
Quick Apply

Data Analyst   Number of Openings: 1 Division: Corporate Full/Part Time/Casual: Full Time Program: Corporate Regular/Temporary: Regular Location: Head Office – Dundas Union: Non-Union Ho... Show more

Remote UI/UX design Expert - Data Labelling

WorkadaHamilton, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted

Data Entry Product Support - $45 per hour - No Experience

Great Lion CanadaBurlington, Ontario
CA$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Record Center Specialist - Hamilton

Randstad CanadaMount Hope, Ontario, CA
CA$20.00 hourly
Full-time +2
Quick Apply

We are seeking energetic, detail-oriented, and physically fit Record Center Specialists to join our team in Hamilton.In this role, you will be responsible for maintaining, processing, and managing ... Show more

Customer Service / Data Entry

Roseland ProduceBurlington, ON, CA
CA$19.00 hourly
Full-time
Quick Apply

ABOUT US: Since 1984 Roseland Produce has been providing fresh products along with excellent customer service.We offer outstanding service to our customers by fostering an inclusive team spirit and... Show more

Data Labeling Specialist: Remote Contract

WorkadaAncaster, Ontario, ca
Remote
Full-time

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

 • Promoted
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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development