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Data center Jobs in Hamilton, ON

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Data center • hamilton on

Last updated: 7 hours ago

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
Full-timeFull-time
Quick Apply

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals.WFM), customer experience (CX), and performance optimisation—with.Senior Manag... Show more

Business Development Manager, Mega Projects

Watts Water TechnologiesBurlington, ON

Together, we’re reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clea... Show more

Stylist in Training / Apprentice Stylist

First Choice HaircuttersHAMILTON, ON, CA
CA$90.00 hourlyCA$90.00 hourly

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Stylist in Training / Apprentice Stylist

SmartStyle Hair SalonHAMILTON, ON, CA
CA$90.00 hourlyCA$90.00 hourly

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Stylist in Training / Apprentice Stylist

MAGICUTSBurlington, ON, CA
CA$90.00 hourlyCA$90.00 hourly

Would you like to be one of our future stylists? If you’ve got the desire, we’ve got the knowhow to get you there.As a stylist-in-training in this temporary 90-day position we’re here to help you l... Show more

Remote Photography Expert - Data Labelling

WorkadaAncaster, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Remote UI/UX design Expert - Data Labelling

WorkadaAncaster, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

AI Associate Principal - Radioconjugate Discovery

AstraZenecaCanada – Hamilton – Longwood Road South
Full-timeFull-time

Fusion Pharmaceuticals, part of the AstraZeneca Group, is redefining precision oncology with next‑generation radioconjugates that deliver powerful alpha‑emitting payloads directly to tumors.Our pip... Show more

Sr Associate, Service Center Project Manager

L3Harris TechnologiesWaterdown, Ontario
CA$65,000.00–CA$110,000.00 yearlyCA$65,000.00–CA$110,000.00 yearly

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more

Remote Data Entry Agent

UsaSurveyJobBoardHamilton, Ontario, Canada, L8P
RemoteRemote
Full-time, Part-timeFull-time, Part-time

Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas.New Zealand Market Research Panel Today.You hav... Show more

 • New!

Data Labeling Specialist: Remote Contract

WorkadaHamilton, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Data Analyst (Contract) (Part-Time)

Stryker Canada ULCHamilton, Canada
Part-timePart-time

Medicorum Place, Waterdown, ON.As the Data Analyst, you will support the Operations Data Science and Analytics team by transforming complex data into meaningful insights that drive informed busines... Show more

 • New!

AI Engineer / Developer

Audcomp Group IncAncaster, Canada, United States
CA$55,800.00–CA$75,000.00 yearlyCA$55,800.00–CA$75,000.00 yearly
Full-timeFull-time

Salary: $55,800 - 75,000 per year.At least 2 years of hands-on experience in software development, automation, systems integration, or a related technical field.Strong working knowledge of Python a... Show more

 • New!

Remote Graphic design Expert - Data Labelling

WorkadaAncaster, Ontario, ca
RemoteRemote

At Workada, we're not just labeling data, we're helping improve the technology people use every day.Our work creates the examples and feedback that make advanced systems more accurate, consistent, ... Show more

Record Center Specialist - Hamilton

Randstad CanadaMount Hope, Ontario, CA
CA$20.00 hourlyCA$20.00 hourly
Temporary, Permanent, Full-timeTemporary, Permanent, Full-time
Quick Apply

We are seeking energetic, detail-oriented, and physically fit Record Center Specialists to join our team in Hamilton.In this role, you will be responsible for maintaining, processing, and managing ... Show more

Customer Service / Data Entry

Roseland ProduceBurlington, ON, CA
CA$19.00 hourlyCA$19.00 hourly
Quick Apply

ABOUT US: Since 1984 Roseland Produce has been providing fresh products along with excellent customer service.We offer outstanding service to our customers by fostering an inclusive team spirit and... Show more

Data Entry Product Support - $45 per hour - No Experience

Great Lion CanadaBurlington, Ontario
CA$45.00 hourlyCA$45.00 hourly
Temporary, Part-timeTemporary, Part-time

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Coding Instructor

Code NinjasBurlington, ON
CA$15.00–CA$16.00 hourlyCA$15.00–CA$16.00 hourly
Part-timePart-time

Code Ninjas is the nation’s fastest-growing kids coding franchise.In our center, kids ages 7-14 learn to code in a fun, non-intimidating way – by playing and building video games they love.Kids hav... Show more

Area Manager II, YHM1

Amazon Canada Fulfillment Services, ULCHamilton, Ontario, CAN
Full-timeFull-time

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team as an Area Mana... Show more

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Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comHamilton, ON, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).

Key Responsibilities

  • Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
  • Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
  • Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
  • Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
  • Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
  • Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
  • Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
  • Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)

Requirements

  • Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
  • Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
  • Core capabilities:
    • People leadership, coaching, performance management, and change delivery
    • KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
    • WFM fundamentals (forecasting, scheduling, real-time management, adherence)
    • Quality assurance, training design, escalation/complaints management, and CX improvement
    • Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
  • Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)

Benefits

  • Extended Healthcare Plan (Medical, Disability, Dental & Vision)
  • RPP - Group RRSP
  • Group Life - AD&D - Critical Illness Insurance
  • Paid Time Off Benefits
  • Training & Development