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Customer representative Jobs in Edmonton, AB

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Customer representative • edmonton ab

Last updated: 4 hours ago

Customer Service Representative

FLOFORMEdmonton, Alberta
Full-timeFull-time

Position at FloForm Countertops.Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!.FLOFORM Countertops is a Canadian company with its head office in Winn... Show more

Customer Service Representative

Corey Scales - Desjardins Insurance AgentEdmonton, Alberta, Canada
Full-timeFull-time

Customer Service Representative - Desjardins Insurance Agent Team Member.Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Cu... Show more

Seasonal Customer Experience Representative

Indigo Books & MusicSt. Albert, Alberta, Canada
Part-time +1Part-time +1

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.You role model the Indigo Beliefs by being ... Show more

Customer Service Representative (Edmonton South)

Trail Appliances Ltd.Edmonton, AB, CA
CA$17.00 hourlyCA$17.00 hourly
Full-timeFull-time
Quick Apply

At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice.We pride ourselves on our strong family values and collab... Show more

 • New!

Sales Representative

The Acquisition GroupEdmonton, AB, CA
Full-timeFull-time
Quick Apply

Are you a goal-driven sales professional with a passion for helping people connect to innovative home services?.Our client, a trusted and established TELUS vendor is currently hiring a motivated Sa... Show more

Customer Service Representative

EMCO CorporationEdmonton, Alberta, Canada
Full-timeFull-time

As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres.You will provide the highest level of customer service by ... Show more

Seasonal Customer Experience Representative

Avenir EnergyEdmonton, AB, CA
Full-timeFull-time
Quick Apply

Canada’s largest and fastest-growing propane distribution companies.We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence.Wit... Show more

Bilingual Customer Service Representative

Randstad CanadaEdmonton, Alberta, CA
CA$21.00 hourlyCA$21.00 hourly
TemporaryTemporary
Quick Apply

We are seeking a highly organized and empathetic Bilingual Customer Service Representative (CSR) for a contract position based in Edmonton, AB.In this role, you will serve as the backbone of the pr... Show more

Sales Representative

Westerra EquipmentEdmonton, BC, CA
CA$70,000.00–CA$120,000.00 yearlyCA$70,000.00–CA$120,000.00 yearly
Full-timeFull-time
Quick Apply

Build your territory across Edmonton and Alberta by prospecting for new business, developing strong customer relationships, and closing equipment sales and rental opportunities.We are hiring two Sa... Show more

Financial Service Representative

easyfinancialEdmonton, Alberta, Canada
Full-timeFull-time

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth.We’ve earned prestigious accolades including being named one of.Canada’s Top Growing Companies.TIME Magazine’s 2025 list... Show more

Sales and Customer Service Representative Remote

HMG CareersEdmonton, Alberta
CA$69,000.00 yearlyCA$69,000.00 yearly
RemoteRemote
Full-timeFull-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Sales Representative

The Home Depot CanadaEdmonton, AB, CA
Full-timeFull-time

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more

Service Representative

Specialty Building ProductsEDMONTON, AB, CA, US
Full-time +1Full-time +1

Looking for a full-time position with.Look no further we have it for you!.National Service Solutions supply a big box home improvement store with over 600 different products.Each week you would be ... Show more

Customer Service Representative - Remote Work - Great Benefits

American Income Life Insurance CompanyEDMONTON, AB, CA
RemoteRemote
Full-timeFull-time
Quick Apply

Join a respected supplemental benefits provider that has supported working families for more than 65 years.As our organization continues to grow across multiple regions, we’re looking for dependabl... Show more

Customer Service Representative - Remote

Tim's FinancialSt. Albert, Alberta
RemoteRemote
Full-timeFull-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Retail Representative

PurolatorEdmonton, AB, CA
Full-timeFull-time

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.The places we go, the elements we brave, the pr... Show more

Sales Representative – Flooring

Taiga Building ProductsEdmonton, Alberta
Full-timeFull-time

Generate new business in flooring sales in given territories.Travel alone to various customers locations and conduct business visits.Develop and maintain a client base.Attend to complaints or claim... Show more

Customer Account Representative

FinningEdmonton, AB, CA
Full-timeFull-time

Manage an assigned portfolio of customer accounts, including account monitoring, collections activities, and maintenance of customer credit records.Proactively contact customers regarding outstandi... Show more

Inside Sales Representative

NedcoEdmonton, Alberta, Canada
Full-timeFull-time

Directly service customers via phone & email on a daily basis.Process orders, inquiries & quotations every day.Consistently achieve a high level of customer service.Confirm stock availabili... Show more

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Customer Service Representative

Customer Service Representative

FLOFORMEdmonton, Alberta
14 days ago
Job type
  • Full-time
Job description

Description

Position at FloForm Countertops Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!
FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:
The Estimator is responsible for compiling estimates of how much it will cost to provide a client or potential client with products or services. Responds to general inquiries, processes orders, and promotes additional sales.

Qualifications:

  • High School Diploma with other relatable education
  • Post Secondary Education considered an asset
  • 2 years estimating blueprints, and completing measurements and take offs
  • 2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
  • Basic computer skills with experience using Microsoft Office products and ability to learn other software programs – estimating software
  • Strong organizational skills, with attention to detail
  • Ability to handle challenging situations with diplomacy and respect
  • Works well with team members to resolve issues and move forward in a proactive manner
  • Effective verbal communication skills
  • Proficient mathematical skills with strong understanding of measurements and fractions
  • Ability to solve problems as they arise

Duties and Responsibilities:

  • Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
  • Inputs orders/quotes into the computer system and confirms availability of product
  • Responds to customer inquiries and complaints, and coordinates activities with other departments as necessary; escalates complaints to supervisor as required
  • Establishes proactive communication with customers to ensure understanding of product ordered
  • Responds to general customer enquiries while on-site in a friendly, professional manner and courteous manner
  • Maintains and develops relationships with contractors, clients and sub-contractors
  • Handles quality and service issues to develop/maintain customer loyalty
  • Ensures orders are priced accurately and invoices are issued promptly
  • Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
  • Ensures that orders are put into production on time to meet pickup and delivery schedules
  • May handle warranty and service issues as they arise
  • Other duties as assigned

FLOFORM is proud to offer the successful candidate:

  • Competitive Wages
  • Medical and Dental Benefits
  • Paid sick days
  • RRSP matching

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”