Customer representative Jobs in Edmonton, AB

J oin our award-winning team!  We're seeking compassionate, problem-solving customer service representatives to provide exceptional support to our valued clients.  Experience with Insurance is a plus. AO Globe life is a leading insurance company providing comprehensive coverage solutions to individuals and businesses. We pride ourselves on exceptional customer service, integrity, and a commitment to meeting the evolving needs of our clients. As we continue to grow, we are looking for dedicated and driven Insurance Agents to join our team and help us expand our reach. As a Customer Sales Representative in AO Globe Life, you will be responsible for building and maintaining relationships with clients, and providing personalized coverage recommendations based on client needs. The ideal candidate will be goal-oriented, self-motivated, and have a passion for helping others secure their financial futures Company-Wide Values : Innovation (Constantly improving) : We are committed to finding better ways of doing things, constantly seeking out new technologies and approaches to improve our efficiency, customer experience, and overall impact.  We encourage creative problem-solving and embrace change.  Examples :   Implementing a new CRM system to streamline customer interactions; developing a mobile app to enhance customer accessibility; participating in industry conferences to learn about cutting-edge technologies. Integrity (Honest & transparent) : We operate with honesty and transparency in all our dealings, both internally and externally.  We believe in ethical conduct and open communication, building trust with our customers, employees, and partners.  Examples :   Clearly communicating pricing and policies to customers; providing regular feedback to employees; admitting mistakes and taking responsibility for them. Excellence (High standards, top performance) : We strive for excellence in everything we do, setting high standards for ourselves and our employees. We are dedicated to delivering exceptional results and exceeding expectations in all aspects of our work.  Examples :   Regularly exceeding customer satisfaction targets; achieving industry awards for quality; maintaining a high level of employee engagement. Responsibilities :

• Assist customers with inquiries, requests, and concerns via phone, email, and chat
• Provide accurate information about our insurance products and services
• Resolve customer issues efficiently and effectively
• Maintain detailed records of interactions and transactions
• Collaborate with team members to ensure customer satisfaction   Qualifications :
• Excellent communication and interpersonal skills
• Ability to empathize and problem-solve effectively
• Strong organizational skills with attention to detail
• Proficiency in using computers and various software applications
• Previous customer service experience preferred   Why Choose Us?
• Competitive salary and benefits package
• Comprehensive training and ongoing development opportunities
• Supportive team environment promoting collaboration and growth
• Remote work flexibility
• Opportunities for career advancement   Join AO Globe Life and be part of a company committed to excellence in customer service. Apply today to start your journey with us! All interviews will be conducted via Zoom for your convenience.
• Don't miss this opportunity—apply now and become a valuable member of AO Globe Life's customer service team! Powered by JazzHR