Crm analyst Jobs in Ottawa, ON

This Volunteer Placement is Located in: Lima, Peru

Start Date: November 2026

Placement Length: 5 months

Language Requirements: Spanish Level 3-Intermediate

Please submit a Spanish Resume and Statement of Interest

Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only

The Volunteer’s Role

This placement is an opportunity to use your business intelligence, CRM, database management, and data analysis skills to strengthen the Canada-Peru Chamber of Commerce in Lima. You will help improve information management, uncover growth opportunities, and support confident, data-driven decisions.

Working with the partner team, you will research and classify prospective members and partners, build prioritized outreach lists, improve CRM data quality, and establish practical data-cleaning standards. You will also map relevant markets and stakeholders, support opportunity follow-up, and participate in trade shows, events, and institutional conferences.

This role is ideal for a proactive, analytical, and organized professional who enjoys multicultural collaboration. You will expand your technical and leadership experience while supporting stronger Canada-Peru commercial, educational, and cultural connections and contributing to Cuso International’s inclusive development goals.

As a volunteer, you will conduct the following activities:

• Initial CRM Data Review and Diagnostic: Conduct a structured review of the existing CRM database to identify duplicate records, incomplete entries, outdated contacts, and high-risk (invalid) email addresses.
• Support identification of potential members/associates: Prospect research and list building, initial classification based on defined criteria (sector, size, interest, location, etc.).
• Support identification of new opportunities for CPCC. Assist with information gathering on market/actors, initial mapping, and support for opportunity follow-up.
• Data Standardization and Segmentation: Apply consistent formats, naming conventions, and categorization (e.g., sector, stakeholder type, department relevance) to ensure usability across Memberships, Events & PR, and Business Development & Education.
• Basic Data Management Guidelines and Handover: Develop simple guidelines and provide orientation to the internal team to support ongoing data entry, maintenance, and CRM use.

Essential Qualifications:

• Undergraduate degree in Business Administration, Data Management, Marketing, Business and Entrepreneurship, Commerce or a related field

Essential Background:

• Experience working with CRM systems, databases, or data management tools
• Experience in data cleaning, validation, and organization
• Experience using tools such as Microsoft Excel or similar for data analysis and management
• Experience in market research

What’s in it for YOU? A life-changing experience!

About Us

Cuso International (Cuso) is an international cooperation and development organization based in Canada that works to create social and economic opportunities for equity-deserving groups. Building on over sixty years of impactful work, we address global challenges by tackling the root causes of inequality. Working alongside our partners, we are focused on efforts to improve economic resilience, advance equity and inclusion for all, and deliver progress on climate action. We believe that by sharing skills, we can build better futures. Guided by our values of courage, inclusion, sustainability and accountability, Cuso combines innovative strategies and enduring partnerships to create lasting, meaningful change in communities across Africa, Latin America, the Caribbean, and Canada.
Project: Sharing Canadian Expertise for Inclusive Development and Gender Equality (SHARE)

Partner: Canada Peru Chamber of Commerce

Volunteer Support and Requirements

Support Package

Cuso International provides a comprehensive support package to ensure volunteers maintain a modest and healthy lifestyle aligned with local standards. This includes:

• Monthly living allowance
• Accommodation
• Health insurance (including required vaccinations and antimalarial medication)
• Round-trip airfare and visa/work permit costs
• Pre-placement, in-country and reintegration training (along with access to self-directed materials and online resources)
• Ongoing local support
• Access to the Employee Assistance Program during and after placement

Selection and Screening

If you are shortlisted, you will need to:

• Confirm passport or permanent resident details for travel
• Provide two professional references and one personal reference
• Complete a language assessment during the initial phone interview
• Pass a police check and medical clearance before departure
• Comply with anti-terrorism checks
• Agree to uphold the Protection from Sexual Exploitation and Abuse (PSEA) policy and Code of Conduct

Residency and Citizenship: Candidates are responsible for confirming how volunteering internationally may affect their citizenship or residency status. Canadian Permanent Residents should verify requirements with Immigration Canada before travel.

Inclusion and Accessibility: Cuso International welcomes applicants from diverse backgrounds and equity-deserving groups. We provide reasonable accommodations throughout recruitment and placement. If you have accessibility needs, please contact us for support.

Ready to Make a Difference? Apply to volunteer today!