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Last updated: 1 day ago

Member Services Supervisor

Crunch Fitness CanadaWaterloo, ON, CA
CA$20.00 hourly
Full-time

At Crunch, we believe in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits.We are looking for driven, competitive, and results-oriented indiv... Show more

Group Fitness Instructor - Hot Yoga - Waterloo Weber and University

GoodLife FitnessWaterloo, Ontario
CA$32.00 hourly
Part-time

When applying for this position, you must upload a copy all your certifications, including CPR.If you are selected to move forward, the next stage may include a live or virtual movement screen.Only... Show more

Group Fitness Instructor Trainee - BODYPUMP HEAVY - Kitchener

GoodLife FitnessKitchener, Ontario
CA$17.60 hourly
Part-time

GROUP FITNESS INSTRUCTOR TRAINEE.When applying for this position, please upload a copy of any certifications, including CPR.If you are selected to move forward, the next stage may include a live or... Show more

Academic Tutor Kitchener Waterloo

Prep Academy TutorsKitchener, Ontario, Canada
Full-time

Prep Academy Tutors is private in-home tutoring.We deliver flexible and personalized tutoring programs to our students.We specialize in all subject areas and cater to students from age four to twen... Show more

Sarah looking for a babysitter or nanny in Kitchener

SitlyKitchener, CA
Part-time

Hi! We're a family of four with two spunky, sweet, and silly kids, 7 and 5.Looking for an occasional sitter to help with the kids on weekends or some weekday evenings.We are looking for someone wit... Show more

Meat Department Manager

Farm Boy Inc.Kitchener, Ontario, Canada
Full-time

Be part of what makes us different.As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding yo... Show more

Live-In Health Care Aide/Personal Support Worker

Qualicare, Waterloo RegionWaterloo, ON, CA
Full-time

Making a difference in the lives of those dealing with medical illnesses and age-related complications.Qualicare Homecare is looking for a live-in compassionate, caring, and reliable individual to ... Show more

Licensed Operating Engineer – 4th Class

Stoakley-Stewart ConsultantsGreater Kitchener Area
Full-time

This role is ideal for someone who holds a 4th Class ticket, or is close to obtaining one, and wants more than textbook knowledge.You will see how a steam facility operates in real time.You will su... Show more

Personal Support Worker/Developmental Service Worker

AFIMAC CanadaKitchener, Ontario, CA
CA$27.50 hourly
Full-time

Personal Support Workers/Developmental Service Workers.The successful candidate must be willing to travel and live away from home when required (accommodations and daily meal per diem will be provi... Show more

Personal Support Manager - RN/ RPN

CarePartnersKitchener, ON
CA$150.00 daily
Full-time

We are currently looking for someone to join our dynamic Leadership Team in the role of.The primary role of the Personal Support Manager is to provide effective coordination and supervision of the ... Show more

 • Promoted

URGENT: Nanny Wanted - Experienced Nanny Needed In Breslau, Ontario $20/Hr

CanadianNanny.caBreslau, Ontario, Canada
CA$20.00 hourly
Full-time

Yannnik family in Breslau, Ontario is seeking a nurturing and reliable nanny to join their family.The ideal candidate should be experienced in housekeeping, meal preparation, and pet care, with CPR... Show more

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Member Services Supervisor

Member Services Supervisor

Crunch Fitness CanadaWaterloo, ON, CA
28 days ago
Salary
CA$20.00 hourly
Job type
  • Full-time
Job description

Benefits:

  • Opportunity for advancement
  • Training & development
  • Bonus based on performance


At Crunch, we believe in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No Limits. We are looking for driven, competitive, and results-oriented individuals who are ready to lead from the front and take ownership of performance.
If you thrive in a fast-paced, target-driven environment and are ready to own weekend production, lead from the floor, and elevate your career in the business of fitness, this opportunity is for you. SHIFTS : THURSDAY TO MONDAY 12-8PM WEEKENDS 10-6PM

Position Overview:
The Membership Services Supervisor plays a critical role in driving weekend sales production and ensuring seamless club operations. This is a performance-focused leadership position responsible for maintaining revenue momentum and supporting the team in achieving measurable results.

Reporting directly to the General Manager, you are the leader on the floor when the GM is not onsite. You own production during your shifts — setting the pace, bringing the energy, reinforcing accountability, and ensuring members receive an exceptional Crunch experience.

This opportunity is ideal for competitive, career-driven new or recent graduates who are ready to prove themselves in a performance-based leadership role. The position is Full Time and ideally a Thursday–Tuesday schedule, with Friday–Sunday required.

Responsibilities:

Sales & Revenue Leadership:

  • Drive weekend lead generation, appointments, and membership sales
  • Consistently achieve and exceed personal sales targets
  • Support and challenge Member Services Representatives to meet daily and weekly goals
  • Assist with closing sales and overcoming objections during peak periods
  • Ensure timely follow-up on all leads and trial passes
  • Track and report key weekend performance metrics to the General Manager

Floor Leadership & Operational Excellence:

  • Foster a welcoming, energetic, and inclusive environment for all members and guests
  • Lead from the front through strong personal performance and professionalism
  • Provide real-time coaching to elevate sales execution and member experience
  • Support onboarding and development of new team members
  • Maintain smooth club operations and uphold high standards of cleanliness and presentation
  • Serve as the primary escalation lead when the General Manager is not onsite
  • Address and resolve member concerns in alignment with company policies
  • Reinforce adherence to all company policies, procedures, and operational standards

Who You Are:

  • New or recent graduate in business, fitness, health promotion, or a related field, ready to build a career in fitness leadership
  • 1–2 years of customer service or sales experience with proven results
  • Confident working in a performance-based environment with measurable targets
  • Competitive, self-motivated, and energized by hitting goals
  • Comfortable leading peers through influence and strong personal example
  • Strong communicator with an ownership mentality and growth mindset
  • Available to work weekends and lead during peak traffic periods
  • A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.
  • CPR/AED certification required (can be obtained within 30 days of hire).

Physical Requirements:

  • Ability to lift or move up to 50 lbs
  • Prolonged standing and walking required

Our Core Values:

  • Communication is Key - Clarity and transparency with our processes and expectations
  • Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
  • All In, All The Time - We give 100% without hesitation
  • Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
  • Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community

Are you ready to lead from the front, drive results, and accelerate your career in fitness leadership?

Vacancy Status: This posting is for an existing vacancy.

AI Use in Recruitment: As part of our recruitment process, we may use artificial intelligence (AI) supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the hiring process. All hiring decisions are reviewed and made by human decision-makers at Crunch. AI tools do not independently determine candidate selection or employment outcomes. We are committed to fair, transparent, and non-discriminatory hiring practices and regularly review our processes to ensure they align with legal and ethical standards.