Collection analyst Jobs in Markham, ON

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

The Senior Financial Analyst, Finance Operations plays a key role in strengthening Aviva Canada’s financial control environment. This role focuses on assessing and enhancing balance sheet reconciliation quality, identifying financial and operational risks, and supporting the implementation and ongoing effectiveness of internal controls. Working collaboratively across finance, risk, and audit teams, the position ensures processes are well-documented, issues are escalated appropriately, and control practices align with internal policies.

What you’ll do

• Review and test Balance Sheet reconciliations to ensure accuracy, quality, and compliance with internal guidelines.
• Take Part in the implementation of internal control policies and procedures.
• Perform regular reviews to assess the effectiveness of internal controls.
• Monitor discrepancies and issues when occurred.
• Conduct Walkthrough meetings with various finance teams to gain a deep understanding of the processes.
• Identify areas of financial and operational risks.
• Prepare reports on MI results and findings and propose improvements to Manager.
• Work closely with manager to train and educate other teams on internal controls framework and procedures.
• Participate in special projects related to internal controls and risk management as needed.

What you'll bring

• Bachelor’s degree in Accounting, Finance or Business Administration.
• Designated accounting professionals with CPA, CIA qualified or equivalent.
• 4-5 years’ experience as an Internal or External Auditor, Internal Controls, Operating Risk Analyst, or similar role.
• Preferably experience in financial services industry (General insurance and/or Life insurance).
• Excellent relationship builder and communicator with proven leadership and motivation ability.
• Proficient in MS Office (PowerPoint, Excel, Word) and familiarity with relevant finance softwares (e.g. Oracle, BlackLine).
• Strong analytical skills and detail oriented.
• Be highly adaptable and flexible, decisive and display excellent judgment.
• Excellent communication and presentation skills (written and verbal)
• Strong accountability & ownership, professional ethics, and integrity.
• Board business knowledge in Finance accounting / reporting /planning, IT systems, Underwriting, Claims Operations, Reserving, IFRS 17.
• Promote teamwork, collaborative efforts with other teams.

What you’ll get:

• The salary band for this position ranges from $75,000 – $85,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.
• Employee discount on home and auto insurance (where applicable).

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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