Job Details

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology - Infrastructure team as a Network Manager. This diverse team of tech-savvy problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. As a trusted advisor, you’ll create and support agile, secure and reliable IT infrastructure that enables MNP to keep pace with business needs.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Lead and mentor a team of network and systems administrators. Provide guidance and support to ensure the team's success
• Lead the design, deployment and administration of LAN / WAN, wireless networks, and cloud-based network services to ensure high availability, scalability, and security
• Oversee the implementation and optimize of cloud call center solutions such as Five9 to ensure reliable services, call routing, and seamless customer interactions
• Manage corporate wide network with a mix of WAN links (MPLS, VPLS, DWDM, DMVPN, etc.)
• Collaborate with the Infrastructure team to ensure MNP’s firm wide network and communications infrastructure are secure, available, stable, efficient, and scalable
• Develop network roadmaps that align with overall infrastructure technology roadmaps
• Execute capacity and performance planning, overseeing software upgrades on production platforms
• Monitor network to ensure optimal performance and eliminate downtime by troubleshooting system problems and performing scheduling maintenance and audits of the network
• Identify technology issues, develop required solutions, and implement improvements to enhance the network configuration
• Evaluate documented resolutions and analyse trends for ways to prevent problem recurrence
• Establish and maintain standard operating procedure documentation for applicable systems
• Work with Security team to ensure the integrity of components and processes
• Work with vendors and service providers to ensure they are meeting SLAs
• Research and understand current and new technologies and architecture
• Develop a thorough understanding of MNP’s services, businesses, and industry

Skills and Experience