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The Assistant Store Manager will report to the Store Manager and assist in supervising and facilitating the daily operations of the store, including staff scheduling, customer satisfaction, product quality assurance, store maintenance, and health and safety compliance.
Job Duties
Provide assistance to store management in supervising and facilitating the daily operations of the store.
Oversee the responsibilities of the Store Manager in their.
Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
Provide direction, guidance and instruction to all store associates as required.
Ensure store conditions are consistently upheld to established standards.
Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
Greet and assist customers in a way that models exemplary conduct to other staff.
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
Ensure that all health, safety and security regulations are adhered to and required standards are met.
Oversee and assist in inventory management.
Other duties as required.
Requirements
Must have valid SellSafe Certification.
Minimum of 3 years of work experience in the retail industry.
Minimum 2 years of work experience in a supervisory role in a retail environment.
Demonstrated service orientation.
Excellent time management and prioritizing skills.
Demonstrated ability to train and motivate staff.
Skills to monitor and assess staff performance.
Basic office administration skills.
High level of proficiency with Microsoft Office productivity suite.
Highly effective teamwork skills.
Ability to effectively communicate both verbally and in writing with individuals at all levels of the organization.
Strong customer service and troubleshooting skills.
A well-defined sense of diplomacy.
Excellent teamwork and team-building skills.
Thorough understanding of applicable health and safety legislation.
A professional, responsive, and positive work attitude is essential.
Ability to work any shift based on business needs, Monday to Sunday.
Ability to work nights, holidays and weekends and different location.
Job Type
Full-time, Permanent
Why You Should Apply
The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning.
Unlimited bonus earning potential.
SellSafe License is mandatory for working at any cannabis store. To obtain a SellSafe licence, please visit SellSafe Cannabis Staff Training | AGLC.