Java/Python Support Engineer

Position : IOT / Cognitive(French / Spanish)

Location : Calgary, Canada

Duration : Contract

We are looking for java knowledge with Either Python or Machine learning with azure

IoT JD : Summary View

• Minimum 3 + years’ Experience on programming languages such as C#, Java & C++.
• Experienced and fully engaged in Software Development Life Cycle (SDLC).
• Design, code and debug applications in various software languages
• Experience in a technical role such as software engineer, solutions engineer, or similar.
• Knowledge on Code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Good communication skills and ability to articulate tech issues accurately and succinctly in a manner that business users can understand and support.
• Azure Knowledge is an added advantage.
• Experience in production support and customer interaction
• Delivers Professional Services to sound technical, business and professional standards while ensuring strong customer satisfaction and success.
• Provides technical design and construction expertise to Customer implementations and deployments.

Soft Skills

• Leadership - handle technically challenging and politically sensitive customer situations
• Strong communications skills Excellent spoken and written English communication skills
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue;

communicate next steps and status; and inspire confidence

• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
• Demonstrable troubleshooting skills
• Cross-team collaboration
• French Speaking and writing ability.
Il y a 15 jours